Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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8.8 "Vibe was good."9.3 "93%
enjoyed the friendly atmosphere ." 8.1 "81% thought, thehotel was modern ." 9.1 "91% said it was astylish hotel ." -
8.3 "Breakfast is good."
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8.3 "Amenities are good."8.3 "83% thought the
building was wonderful ." 8.5 "85% thought thearchitecture was beautiful ." 10.0 "100% said thefacilities were very new ." -
8.1 "Food is delicious."7.8 "78%
loved the menu selection ." 9.1 "Beef and steak dishes were excellent , according to 91%." 8.9 "89%enjoyed the snacks that were offered." 7.5 "75%enjoyed the fish/seafood dishes ." -
8.0 "Great service."8.4 "84% found the
staff to be very friendly ." 7.6 "76% thought theservice was very professional ." 7.7 "77% found therestaurant service to be one of the best ." 9.6 "96% said therecreation staff was great ." 7.3 "73% werehappy with the room service ." 9.1 "Hotel security was great , thought 91%." 8.0 "80% wereimpressed by the valet service ." -
3.7 "Ugly beach."
Overall Rating
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8.0 "Location is great."
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7.2 "Good service."8.1 "81% found the
staff to be very friendly ." 7.1 "71% thought theservice was very professional ." -
7.0 "Internet works."
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6.2 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." 6.6 "Beds were acceptable for 66%." 5.2 "Only 52% thought theshower was ok ." 5.3 "53% thought theminibar was ok ." -
6.1 "Average cleanliness."6.6 "Only 66% said
rooms were clean enough ." 6.5 "65% thought thecleanliness of the hotel was average ."
Overall Rating
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8.2 "Location is great."
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7.9 "Good service."8.3 "83% found the
staff to be very friendly ." 7.4 "74% thought theservice was very professional ." -
7.6 "Nice rooms."7.4 "74% said
rooms were clean ." 9.1 "91% thought theview was good ." 8.5 "85% thoughtrooms were spacious ." -
7.0 "Good cleanliness."
Overall Rating
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8.2 "Location is great."
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8.1 "Food is delicious."
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8.0 "Great service."
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7.7 "Nice rooms."7.1 "71% said
rooms were clean ." -
6.9 "Average cleanliness."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.7review from
We enjoyed everything except when walking around the slot machines & main floor of gambling... poor ventilation & smoking is really an issue for me. However, it's not a deal breaker just have to find places in there where it impacts the less. SMOKING! :-(
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5.7review from
Quick check in Room was not as clean this time. Very expensive for what you get there.
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7.7review from
I really like the poker and the poker rooms. very large and lots of tables would not let us take cooler to room and did not tell until we got there. Would not let us have a luggage cart to carry luggage to room, what is up with that
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9.4review from
Spa is great. Great restaurant options, would prefer that they have some open longer into the night. Staff is friendly, check out is a breeze, Pool was being cleaned on a Saturday, seemed a bit illogical considering many people were waiting around for the pool to open up and it opened at 5, only to close at 8. Smoking areas dispersed through the casino so it's a bit unavoidable, bad idea especially with it being right before the room elevators.
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10.0review from
Atmosphere Prices on alcohol
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3.1review from
SHOWER HAD ONLY COLD WATER AND HAD NO PRESSURE BREAKFAST WAS SERVED WARM/COOL EMPLOYEES HAD ATTITUDE. I WALK WITH A CANE AND I NEEDED TO SIT DOWN THERE WAS A TABLE HIDDEN AWAY WITH ONLY ONE PERSON PLAYING THE MAN WHO WATCHES THINGS SAID GET UP IF YOU WANT TO WATCH "I CANT SIT DOWN" I ASKED THE DEALER BEFORE I SAT DOWN BUT, I JUST LEFT. THE MAN WHO TOLD ME TO LEAVE WAS COLD AND WITH A NASTY TONE. I WILL GO TO ONE OF THE OTHER HOTEL EITHER THE golden NUGGET OR HARRAHS.
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10.0review from
Lovely hotel and amenities. The outdoor gardens were beautiful..We went to the Water Club pool the day after we checked in. Restaurants were fabulous. Water Club only allows access to pool area after 4pm on day of check in!
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5.7review from
Nicest casino in AC The beds were terrible
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8.8review from
The Borgata is beautiful and luxurious. We loved the architectural touches and art everywhere, and the various restaurants. The hotel room was lovely and very comfortable. Terrible terrible idea to put a smoking section immediately outside the elevators to the hotel. My family and I are all sensitive to smoke and, although we knew there would be smoking areas, expected we could avoid the sinus-assaulting stench. Fail! The pool area is lovely, but the water was cloudy and screaming kids throwing footballs were uncontrolled. Ugh.
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9.7review from
Everything!!
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9.1review from
The hotel is really nice and gives a luxury feeling. Liked the decor, the pool and the shops/restaurants in general. The customer service is very friendly and professional. The air quality isn't great. They allow smoking inside. Although there are smoking and non smoking sections, you can smell the smokes everywhere.
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5.7review from
A lot to do within the casino and hotel Expensive with nothing included
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9.1review from
Good restaurants. That you have no access to Water Club pool when you are an overnight guest at Borgata.
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10.0review from
Food was great, place was clean and it felt safe The only thing I didn't like was that I requested a room with a view but didn't get one. Other than that my stay was awesome
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5.1review from
The hotel was clean, the people were friendly... Everything was way too expensive... $500/night for an average room, $10 for 320mbs of data (wifi), $150 deposit on the room on top of the $500... The drinks had no alcohol in them, there were no free movies in the room and you were not allowed to use or take the shampoo and body wash in the room. They had a sign that literally said, if you take them we will charge you. For all the money I paid for the room I should get a free breakfast or something, strong drinks, free wifi etc. I had a nice time at the concert I went to but I will never stay overnight again.
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10.0review from
Upgraded from a standard room to an amazing suite - wonderful bathroom and main room. Great views
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7.7review from
Bathroom was very nice ! There wasn't any microwaves in the rooms .
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4.5review from
The Borgata is obviously one of the more upscale properties in AC, and it is a nice looking property. The amenities were everything you would expect from a resort that charges as much as their average room rate. Our high floor room had a great view and lots of sun. We had a delicious dinner at Bobby Flay's Steakhouse. Housekeeping still had the door propped open when we arrived at the room, but the nice cleaning lady told us she was done and scurried away. We requested and received a non-smoking room, but the guests before us had clearly been smoking in the bathroom because it REEKED and there were still some lingering ashes on the floor and in the sink. We called the front desk to ask them to come air out the room (and go on record to make sure WE weren't charged for it) and they said they would send someone right up to clean again. We left and went down to the bar for some drinks, played a little roulette (where we quickly lost all our money) and then had dinner. We returned to the room around 11pm and it still smelled. At that point we were tired and didn't want to switch rooms, so we dealt with it -- though every casino in AC (except for the late Revel) allows smoking, and if that's not your thing it's nice to escape to a fresh room that doesn't smell. We both had trouble sleeping because the stale smoke gave us intense headaches. The following morning upon leaving, we ran into the same housekeeper and thanked her for trying to clean the smoke, but let her know the room still stank so that they could perhaps take it offline until they were able to do a deep cleaning. She told us that because of our complaint, her boss yelled at her the previous day and made her cry. What a bummer. The front desk clerk was totally unsympathetic when we checked out and told her that we didn't even get a good night's sleep because we both had headaches - no comp of any kind, no apology, nothing. Given that we didn't win a penny, caused a member of their staff to be verbally abused and left with a suitcase full of smelly things, we'll probably skip the Borgata next time and try our luck elsewhere. I also expect that because of the isolated location of the property set way back from the Boardwalk, they can get away with slightly worse odds because you have to take a taxi to any other casino.
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9.7review from
We enjoyed everything except when walking around the slot machines & main floor of gambling... poor ventilation & smoking is really an issue for me. However, it's not a deal breaker just have to find places in there where it impacts the less. SMOKING! :-(
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9.4review from
Spa is great. Great restaurant options, would prefer that they have some open longer into the night. Staff is friendly, check out is a breeze, Pool was being cleaned on a Saturday, seemed a bit illogical considering many people were waiting around for the pool to open up and it opened at 5, only to close at 8. Smoking areas dispersed through the casino so it's a bit unavoidable, bad idea especially with it being right before the room elevators.
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10.0review from
Atmosphere Prices on alcohol
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10.0review from
Lovely hotel and amenities. The outdoor gardens were beautiful..We went to the Water Club pool the day after we checked in. Restaurants were fabulous. Water Club only allows access to pool area after 4pm on day of check in!
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8.8review from
The Borgata is beautiful and luxurious. We loved the architectural touches and art everywhere, and the various restaurants. The hotel room was lovely and very comfortable. Terrible terrible idea to put a smoking section immediately outside the elevators to the hotel. My family and I are all sensitive to smoke and, although we knew there would be smoking areas, expected we could avoid the sinus-assaulting stench. Fail! The pool area is lovely, but the water was cloudy and screaming kids throwing footballs were uncontrolled. Ugh.
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9.7review from
Everything!!
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9.1review from
The hotel is really nice and gives a luxury feeling. Liked the decor, the pool and the shops/restaurants in general. The customer service is very friendly and professional. The air quality isn't great. They allow smoking inside. Although there are smoking and non smoking sections, you can smell the smokes everywhere.
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9.1review from
Good restaurants. That you have no access to Water Club pool when you are an overnight guest at Borgata.
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10.0review from
Food was great, place was clean and it felt safe The only thing I didn't like was that I requested a room with a view but didn't get one. Other than that my stay was awesome
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10.0review from
Upgraded from a standard room to an amazing suite - wonderful bathroom and main room. Great views
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7.7review from
I really like the poker and the poker rooms. very large and lots of tables would not let us take cooler to room and did not tell until we got there. Would not let us have a luggage cart to carry luggage to room, what is up with that
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7.7review from
Bathroom was very nice ! There wasn't any microwaves in the rooms .
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5.7review from
Quick check in Room was not as clean this time. Very expensive for what you get there.
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3.1review from
SHOWER HAD ONLY COLD WATER AND HAD NO PRESSURE BREAKFAST WAS SERVED WARM/COOL EMPLOYEES HAD ATTITUDE. I WALK WITH A CANE AND I NEEDED TO SIT DOWN THERE WAS A TABLE HIDDEN AWAY WITH ONLY ONE PERSON PLAYING THE MAN WHO WATCHES THINGS SAID GET UP IF YOU WANT TO WATCH "I CANT SIT DOWN" I ASKED THE DEALER BEFORE I SAT DOWN BUT, I JUST LEFT. THE MAN WHO TOLD ME TO LEAVE WAS COLD AND WITH A NASTY TONE. I WILL GO TO ONE OF THE OTHER HOTEL EITHER THE golden NUGGET OR HARRAHS.
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5.7review from
Nicest casino in AC The beds were terrible
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5.7review from
A lot to do within the casino and hotel Expensive with nothing included
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5.1review from
The hotel was clean, the people were friendly... Everything was way too expensive... $500/night for an average room, $10 for 320mbs of data (wifi), $150 deposit on the room on top of the $500... The drinks had no alcohol in them, there were no free movies in the room and you were not allowed to use or take the shampoo and body wash in the room. They had a sign that literally said, if you take them we will charge you. For all the money I paid for the room I should get a free breakfast or something, strong drinks, free wifi etc. I had a nice time at the concert I went to but I will never stay overnight again.
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4.5review from
The Borgata is obviously one of the more upscale properties in AC, and it is a nice looking property. The amenities were everything you would expect from a resort that charges as much as their average room rate. Our high floor room had a great view and lots of sun. We had a delicious dinner at Bobby Flay's Steakhouse. Housekeeping still had the door propped open when we arrived at the room, but the nice cleaning lady told us she was done and scurried away. We requested and received a non-smoking room, but the guests before us had clearly been smoking in the bathroom because it REEKED and there were still some lingering ashes on the floor and in the sink. We called the front desk to ask them to come air out the room (and go on record to make sure WE weren't charged for it) and they said they would send someone right up to clean again. We left and went down to the bar for some drinks, played a little roulette (where we quickly lost all our money) and then had dinner. We returned to the room around 11pm and it still smelled. At that point we were tired and didn't want to switch rooms, so we dealt with it -- though every casino in AC (except for the late Revel) allows smoking, and if that's not your thing it's nice to escape to a fresh room that doesn't smell. We both had trouble sleeping because the stale smoke gave us intense headaches. The following morning upon leaving, we ran into the same housekeeper and thanked her for trying to clean the smoke, but let her know the room still stank so that they could perhaps take it offline until they were able to do a deep cleaning. She told us that because of our complaint, her boss yelled at her the previous day and made her cry. What a bummer. The front desk clerk was totally unsympathetic when we checked out and told her that we didn't even get a good night's sleep because we both had headaches - no comp of any kind, no apology, nothing. Given that we didn't win a penny, caused a member of their staff to be verbally abused and left with a suitcase full of smelly things, we'll probably skip the Borgata next time and try our luck elsewhere. I also expect that because of the isolated location of the property set way back from the Boardwalk, they can get away with slightly worse odds because you have to take a taxi to any other casino.
