Pros (+) Great staff
4 stars
Crowne Plaza Auckland
Photos of Crowne Plaza Auckland
Overview
The Crowne Plaza Auckland is located in the center of Auckland, New Zealand. It is a two-minute walk to Queen Street and a 10-minute walk to the nearest transport station. This 4.5-star business hotel is 11 miles from Auckland International Airport. It has 352 pet-friendly, non-smoking guest rooms and suites. The hotel has parking on-site, conference facilities, and children stay free.
This hotel has an on-site fitness center and sauna which includes equipment like a rower, treadmill, free weights, stair stepper, elliptical machine, and a stationary bicycle. Guests can also find all sorts of recreation nearby like jet skiing, basketball, billiards, fishing, ice skating, table tennis, soccer, and snorkeling.
Each of the guest rooms at this hotel offers a flat-screen television, private bathrooms, slippers, bathrobes, and complimentary wireless Internet. Guests staying in suites or club rooms will also have access to the club lounge, which offers complimentary breakfast, late-night snacks and beverages, and light refreshments throughout the day.
The hotel has many facilities for guests to take advantage of. There is a fitness center for exercise, a sauna for relaxing, and the Aria Bar makes for a great place to enjoy a beverage. The restaurant also offers a buffet breakfast with an egg station, as well as a menu for lunch and dinner.
Guests looking for attractions in the area can speak with the concierge team. Some of the top attractions include SkyTower, Great Escape, and East Day Spa.
Latest deals for Crowne Plaza Auckland
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Crowne Plaza Auckland
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
Dining
- Wine glasses
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
General
- Sea view
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Outdoor
- Terrace/Patio
- Balcony
- Outdoor dining area
Things to do
- Gift shop
- Casino
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Fitness
- Fitness center
Spa
- Sauna
Reviews of Crowne Plaza Auckland
8.6
Very good
2427 verified ratings
Wonderful
1374
Very good
490
Good
355
Okay
94
Fair
64
Mediocre
27
Poor
23
Summary of reviews
Guests say
Guests appreciated the excellent location and cleanliness of the hotel, particularly its proximity to the Sky Tower and various amenities. However, several reviews highlighted significant issues with service, including unhelpful staff and poor communication regarding maintenance problems. Overall, while many enjoyed their stay, the service quality left much to be desired.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
21 reviews
9.1 out of 10
19 reviews
8.9 out of 10
1 review
All reviews
Pros (+) Location was good. Room was comfortable and clean. Staff were welcoming.
Cons (-) The floorplan is dated. Noise really travels between rooms and down the corridor. Unfortunately we had particularly noisy neighbors and could not change rooms since the hotel was fully booked.
Pros (+) Staff was very helpful, concierge service was really good.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a buffet breakfast with an egg station, as well as a menu for lunch and dinner. Many guests have praised the breakfast, mentioning its amazing variety and quality.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about cleanliness, such as finding hairs from a previous guest in the bathroom. However, many others have described the rooms as clean and comfortable.
What are the main attractions near the hotel?
The hotel is located near popular attractions such as Sky Tower, Aotea Square, Queen Street Shopping District, and Albert Park. Guests can also easily access Viaduct Harbour, the New Zealand Maritime Museum, and Auckland Domain.
How is the hotel's customer service?
Many guests have praised the staff for being friendly, helpful, and approachable. However, a few have mentioned experiences with staff that were not as positive.
Is parking available at the hotel?
Yes, the hotel has on-site parking available. Some guests have found it easy to park and appreciated the convenience, while others have mentioned that it is a paid parking facility.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Guests recommend choosing a room on a higher floor to enjoy great views and a quieter environment away from street noise.
Take Advantage of Club Lounge Access
Guests staying in suites or club rooms have access to the club lounge, offering complimentary breakfast, late-night snacks, and beverages, making it a worthwhile upgrade.
Inquire About Nearby Attractions
Speak with the concierge team for recommendations on nearby attractions such as Sky Tower, Great Escape, and East Day Spa.
Consider Joining the Loyalty Program
Some guests found joining the hotel's loyalty program beneficial, leading to future stays in other cities in New Zealand and potential perks.
Check for Roadworks
Be aware that roadworks in the area may cause inconvenience and noise, so it's advisable to inquire about the current situation before booking.
Request a Room with a View
Several guests praised the spectacular views from certain rooms, so consider requesting a room with a view for an enhanced experience.
Explore Recreation Options
Take advantage of the nearby recreational activities such as jet skiing, basketball, billiards, fishing, and more for added enjoyment during your stay.
Be Mindful of Room Selection
Some guests mentioned worn carpets in certain rooms, so it may be beneficial to inquire about the condition of the room before booking.
Utilize On-Site Facilities
Make use of the on-site fitness center, sauna, and Aria Bar for relaxation and enjoyment during your stay.
Plan Ahead for Breakfast
To avoid missing out on breakfast options, plan to arrive early as some guests found that hot food was depleted later in the morning.
Location
128 Albert Street, Auckland 1010
What's nearby
- Skycity Auckland82 yd
- Sky Tower169 yd
- Queen Street192 yd
- Auckland Art Gallery Toi o Tāmaki364 yd
- Auckland Town Hall385 yd
- The University of Auckland0.4 mi
- Viaduct Harbour0.6 mi
- Karangahape Road0.6 mi
- Air New Zealand0.6 mi
- Wynyard Quarter0.7 mi
- Auckland War Memorial Museum1.1 mi
- Auckland Harbour Bridge1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Auckland
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | December | $146 | $118 |
Cheapest month to stay with an average 22% drop in price. | Most expensive month to stay with an average 22% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Crowne Plaza Auckland
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Crowne Plaza Auckland
FAQs when booking at Crowne Plaza Auckland
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 0.4 mi | Auckland Intl | 10.8 mi |
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