Guest reviews of Comfort Suites Austin Airport
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "Terrific location."10.0 "
Good access to the airport , said 100%." -
9.2 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
9.1 "World class service."9.2 "92% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." -
7.9 "Good breakfast."10.0 "100% were
happy with the price of the breakfast ." -
7.5 "High comfort."8.9 "89% said the
beds were comfortable ." -
6.7 "Rooms are ok."5.6 "Only 56% said
rooms were big enough ." -
6.3 "Food is average."
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5.5 "Internet is average."
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5.0 "Average amenities."5.0 "50% thought the
building was acceptable ." -
4.6 "Vibe wasn't good."2.5 "75%
criticized the unstylish hotel ."
Overall Rating
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9.5 "Terrific location."
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9.1 "World class service."9.4 "94% found the
staff to be very friendly ." -
7.9 "Good breakfast."
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7.4 "High comfort."
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6.3 "Rooms are ok."
Overall Rating
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9.2 "World class service."
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6.6 "Rooms are ok."
Overall Rating
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9.1 "World class service."
Overall Rating
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9.2 "World class service."
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7.7 "High comfort."
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6.8 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The hotel was immaculate and the price was great. It was my husband, 3 college aged sons and myself to see our daughter graduate. The room had 2 queens & 1 pull out sofa. For 5 adults, it was not crowded. They had a nice breakfast, including Texas shaped waffles. The staff was very friendly when we had any requests. The room was less than $120 per night...great price! We have traveled a lot this past year as a family and this was the best hotel so far!
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7.1review from
The hotel was old. It was obvious that they were in the process of remodeling.
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8.0review from
We arrived later in the evening than planned, but front desk mgr was welcoming and very pleasant. Our room was clean and the beds were comfy. As we were flying out the next day, we had planned to leave our car in a commercial carpark, but on the mgr's assurance that a security patrol would keep an eye on it, we did leave it in front of the motel, saving us $$ and was more convenient. We could not adjust the air conditioning to our comfort.
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6.0review from
The room was clean; there was a computer room which we were able to confirm our flight and get boarding passes; breakfast was good. Not wild about the pillows
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8.0review from
great access to shopping,variety of eating places,close to downtown,ut,great access to interstates,able to take our pet pool -is the only thing lacking because when your traveling with family..thats a great way to relax and it also give the kids a great opportunity to feel they can do something beside stay in the room
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2.0review from
The hotel staff was not very helpful. They had an attitude anytime we would ask them a question. I had a problem with my credit card and instead of being understanding and trying to help even though we paid for our room in cash they still had an attitude. The room had a smell to it the air conditioner did not work. the sheets looked like they were dirty and there were ants.
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6.8review from
I liked the fact that our room had a King size bed and a Queen...we had 4 people and did not have to book 2 rooms...and we were not cramped on a double bed. I wish more hotels would go to this arrangement.
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10.0review from
The hotel was immaculate and the price was great. It was my husband, 3 college aged sons and myself to see our daughter graduate. The room had 2 queens & 1 pull out sofa. For 5 adults, it was not crowded. They had a nice breakfast, including Texas shaped waffles. The staff was very friendly when we had any requests. The room was less than $120 per night...great price! We have traveled a lot this past year as a family and this was the best hotel so far!
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8.0review from
We arrived later in the evening than planned, but front desk mgr was welcoming and very pleasant. Our room was clean and the beds were comfy. As we were flying out the next day, we had planned to leave our car in a commercial carpark, but on the mgr's assurance that a security patrol would keep an eye on it, we did leave it in front of the motel, saving us $$ and was more convenient. We could not adjust the air conditioning to our comfort.
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8.0review from
great access to shopping,variety of eating places,close to downtown,ut,great access to interstates,able to take our pet pool -is the only thing lacking because when your traveling with family..thats a great way to relax and it also give the kids a great opportunity to feel they can do something beside stay in the room
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7.1review from
The hotel was old. It was obvious that they were in the process of remodeling.
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6.8review from
I liked the fact that our room had a King size bed and a Queen...we had 4 people and did not have to book 2 rooms...and we were not cramped on a double bed. I wish more hotels would go to this arrangement.
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6.0review from
The room was clean; there was a computer room which we were able to confirm our flight and get boarding passes; breakfast was good. Not wild about the pillows
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2.0review from
The hotel staff was not very helpful. They had an attitude anytime we would ask them a question. I had a problem with my credit card and instead of being understanding and trying to help even though we paid for our room in cash they still had an attitude. The room had a smell to it the air conditioner did not work. the sheets looked like they were dirty and there were ants.
