Pros (+) Location to airport
Cons (-) The curtains didn’t close so the parking lot lights kept me up. And the shower didn’t turn on.
3 stars
Comfort Suites Austin Airport
Photos of Comfort Suites Austin Airport
Overview
The Comfort Suites Austin Airport hotel in Austin, TX offers more of the space you need to spread out, relax or work. This all-suites hotel is near the airport and easily accessible to many iconic locations, including University of Texas, Austin Convention Center and Circuit of the Americas. Our smoke-free guestrooms feature TVs, hair dryers, coffee makers, microwaves and refrigerators, plus convenient AC and USB outlets. Enjoy free airport transportation, free WiFi, a fitness center, business center and onsite laundry facilities, too. Get going with a grab n go breakfast, coffee and newspaper. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Latest deals for Comfort Suites Austin Airport
Amenities at Comfort Suites Austin Airport
- Fitness center
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
General
- Seating area
- Sofa
- Telephone
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Things to do
- Basketball court
Family friendly
- Complimentary breakfast
Reviews of Comfort Suites Austin Airport
7.1
Good
1129 verified ratings
Wonderful
372
Very good
165
Good
150
Okay
103
Fair
98
Mediocre
51
Poor
190
Summary of reviews
Guests say
Guests appreciated the hotel's location and some found the staff friendly, but many reported significant issues with cleanliness, including bed bugs and unpleasant odors. Service was also a concern, with several guests noting indifferent or rude staff, particularly during check-out. Overall, the hotel seems to be in need of improvements in both service and maintenance.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
7.2 out of 10
77 reviews
8.1 out of 10
4 reviews
All reviews
Pros (+) The room was nice and clean. The price was great. I would tell my friends.
Pros (+) The hotel was immaculate and the price was great. It was my husband, 3 college aged sons and myself to see our daughter graduate. The room had 2 queens & 1 pull out sofa. For 5 adults, it was not crowded. They had a nice breakfast, including Texas shaped waffles. The staff was very friendly when we had any requests. The room was less than $120 per night...great price! We have traveled a lot this p...
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Cons (-) The hotel was old. It was obvious that they were in the process of remodeling.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Comfort Suites Austin Airport?
The breakfast at Comfort Suites Austin Airport includes a variety of options such as Texas-shaped waffles, sausage, eggs, bagels, and muffins. Guests have mentioned that the breakfast is nice and clean.
Are there any concerns about the cleanliness of the hotel rooms at Comfort Suites Austin Airport?
Some guests have mentioned concerns about the cleanliness of the hotel rooms, including issues with debris, sunflower seeds, and hair in the bed and shower. However, others have found the rooms to be clean and spacious.
What are the parking options at Comfort Suites Austin Airport?
Comfort Suites Austin Airport offers free parking with a large parking area. However, some guests have mentioned that there is a need for more parking spaces.
How is the customer service at Comfort Suites Austin Airport?
Guests have mentioned that the staff at Comfort Suites Austin Airport are friendly, helpful, and willing to change rooms when needed. However, there have been concerns raised about unprofessional and rude front desk staff.
What are the unique amenities offered at Comfort Suites Austin Airport?
Comfort Suites Austin Airport offers unique amenities such as a complimentary breakfast, Texas-shaped waffles, a fitness center, and a free airport shuttle service. However, some guests have mentioned the need for modern remodeling and improvements in certain areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Construction
Some guests reported ongoing construction on the 2nd floor, leading to noise and inconvenience. Consider requesting a room away from the construction area.
Check Room Amenities
Several guests mentioned issues with room amenities such as low water pressure in the shower and uncomfortable beds. It may be helpful to check the specific amenities in the room before booking.
Consider Transportation Options
While the hotel offers a free airport shuttle, some guests found it more convenient to use ride-sharing services like Lyft or Uber. It might be worth considering different transportation options based on individual preferences.
Verify Payment Methods
A few guests encountered issues with payment methods for incidentals, leading to inconvenience during check-in. It's advisable to verify accepted payment methods for incidentals in advance to avoid any inconvenience.
Inquire About Ongoing Renovations
Some guests noted ongoing renovations and construction, which impacted their stay. It's recommended to inquire about any ongoing renovations and their potential impact on the overall experience.
Explore Nearby Attractions
The hotel's proximity to attractions like McKinney Falls State Park and Lady Bird Lake offers opportunities for outdoor activities and exploration. Guests may consider exploring these nearby attractions during their stay.
Request a Quiet Room
Several guests mentioned noise-related issues, such as loud elevator areas and disruptive guests. Requesting a quiet room away from high-traffic areas may enhance the overall stay experience.
Confirm Shuttle Service Hours
The hotel's shuttle service starts at 7 am, which may not align with early morning flight schedules. Guests with early flights may need to consider alternative transportation options due to the shuttle service's operating hours.
Engage with Friendly Staff
While some guests had negative experiences with staff, others found the daytime staff to be great. Engaging with the friendly staff members for recommendations and assistance can enhance the overall guest experience.
Check for Room Maintenance
Some guests reported issues with room maintenance, including broken furniture and cleanliness concerns. It's advisable to inspect the room for any maintenance issues upon check-in and promptly notify the staff if any issues are found.
Location
7501 East Ben White Boulevard, Austin, TX 78741
What's nearby
- McKinney Falls State Park3.1 mi
- Lady Bird Lake3.7 mi
- Neal Kocurek Memorial Austin Convention Center4.2 mi
- Sixth Street4.4 mi
- South Congress Avenue4.5 mi
- Paramount Theatre4.6 mi
- Frank Erwin Center4.7 mi
- Texas State Capitol4.9 mi
- ZACH Theatre5.1 mi
- University of Texas at Austin5.3 mi
- Main Building University of Texas at Austin5.5 mi
- Barton Springs5.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites Austin Airport
Low season | June |
|---|---|
High season | October |
Average price (weeknight) | $87 |
Average price (weekend night) | $92 |
When to book a room at Comfort Suites Austin Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Suites Austin Airport
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Value for money | 7.6 |
|---|---|
Distance to city center | 5.4 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 2.1 mi |
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