Pros (+) great customer service at the front desk
3 stars
Hampton Inn & Suites Austin-Airport
Photos of Hampton Inn & Suites Austin-Airport
Overview
The Hampton Inn & Suites Austin-Airport hotel in Texas is located 1 mile from Austin Bergstrom International Airport at Highway 71 (Ben White Blvd.) and Riverside Drive. We offer Complimentary Airport Shuttle to Austin-Bergstrom International Airport with the following daily schedules: Monday to Saturday 5:00AM - 1:00PM, 5:00PM - 1:00AM, and Sundays 6:00AM - 1:00PM, 5:00PM - 1:00AM. The Hampton Inn & Suites Austin-Airport hotel features 102 rooms guest rooms and suites in a Texas hill-country décor with a spectacular panoramic view of downtown Austin, Texas. In Texas, guests of the Hampton Inn & Suites hotel in Austin will enjoy a business center, exercise gym, basketball court, tennis court and outdoor pool. The Hampton Inn hotel amenities include complimentary hot breakfast, complimentary evening meal (Monday through Thursday), complimentary high-speed internet service, local calls, voicemail, in-room coffeemaker, and TV with cable. In addition guest rooms at the Hampton Inn & Suites Austin-Airport hotel provide hair dryers and full size iron/ironing boards. The hotel also provides laundry/valet services, meeting/banquet facilities, and audio visual equipment, available for a nominal fee. The Hampton Inn & Suites Austin-Airport hotel is a quick 7-10 minute drive into Downtown where you can take in the Texas State Capitol, Bob Bullock Texas History Museum, Town Lake, 6th Street Entertainment District and the University of Texas campus. We love having you here at the Hampton Inn & Suites Austin-Airport hotel in Texas.
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Amenities at Hampton Inn & Suites Austin-Airport
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
- Business center
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Dining
- Tea/coffee maker
- Grocery deliveries
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Microwave
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Storage available
Parking and transportation
- Free airport shuttle
- Free parking
Bathroom
- Hairdryer
- Shower
Things to do
- Basketball court
- Gift shop
Fitness
- Fitness center
- Tennis
Bedroom
- Alarm clock
Workspace
- Fax/photocopying
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Pool
- Pool
Reviews of Hampton Inn & Suites Austin-Airport
7.9
Good
236 verified ratings
Wonderful
127
Very good
45
Good
22
Okay
9
Fair
10
Mediocre
5
Poor
18
Summary of reviews
Guests say
Guests appreciated the hotel's location and friendly service, particularly from staff members like D. J. Collins. However, there were significant concerns regarding cleanliness, with mentions of outdated rooms, bed bugs, and unpleasant odors. Many guests also expressed dissatisfaction with bed comfort and the lack of advertised amenities like shuttle service.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
16 reviews
8.5 out of 10
5 reviews
All reviews
Pros (+) check in was fast room was neat and clean
Cons (-) Water smelled like fish guts.
Pros (+) The stay was very enjoyable and the hotel was one of the best we've stayed at. We would definitely stay there again.
Pros (+) Especially liked service staff friendliness. A special thanks to D. J. Collins, the night clerk. He helped us contact some new-found friends for whom we didn't have the last name or room number. He knew and followed all of the privacy rules and passed a message to them that allowed us to contact them. We also liked the fact that you gave the cleaning staff part of Thanksgiving day off. We didn't m...
Cons (-) We didn't need the refrigerator, but we did notice that it had been revoved from the cabinet. Otherwise, We have no complaints about the hotel or its service.
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Pros (+) The man at the desk, Jeff was very nice and helpful.
Cons (-) I was not happy with my stay at this hotel because I did not get the room that I had booked. My room was supposed to have one king bed, and instead, it had two double beds. I was told that they had no more rooms with king sized beds, even though I booked my room almost a week before my stay. The beds were also not very comfortable and the pillows were not either. Overall, I was pretty unhappy with...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a range of unique amenities including a complimentary breakfast, an outdoor pool, a fitness center, and a free airport shuttle service.
Is parking available at the hotel?
Yes, the hotel provides ample parking, including free parking for guests.
What can guests expect from the hotel's breakfast?
Guests can expect a complimentary breakfast with a variety of options including fresh fruit, oatmeal, biscuits, eggs, sausage patties, waffles, muffins, and cold cereal.
How is the cleanliness of the hotel?
The hotel is known for being very clean and maintaining high levels of cleanliness throughout the property.
When is the best time to visit the hotel?
The high season at the hotel is in April, and the low season is in July, so guests may want to plan their visit accordingly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in July, which is considered the low season.
Nearby Attractions
The hotel is conveniently located near McKinney Falls State Park and Lady Bird Lake, offering opportunities for outdoor activities and scenic views.
Request a Mini Fridge
Some guests were disappointed by the lack of a mini fridge in their rooms. Consider requesting one if you need to store perishable items.
Take Advantage of the Free Airport Shuttle
Guests appreciated the convenience of the free airport shuttle service. Be sure to inquire about the shuttle schedule to plan your travels accordingly.
Check Room Amenities
Some guests reported issues with room maintenance, such as non-functional clocks and chipped paint. It may be beneficial to check the room amenities upon arrival and request maintenance if needed.
Early Bird Breakfast Option
If you have an early morning flight, consider requesting an early bird breakfast option, as some guests found the breakfast start time to be late for early flights.
Dining Options
While the hotel offers complimentary breakfast, guests noted limited dining options within walking distance. Consider researching nearby dining establishments in advance.
Verify Shuttle Service Hours
If you plan to use the shuttle service, verify the hours of operation in advance, as some guests experienced limited availability during their stay.
Communicate Special Accommodation Needs
If you have specific accommodation preferences or needs, consider communicating them with the hotel to ensure a comfortable stay.
Location
7712 East Riverside Drive, Austin, TX 78744
What's nearby
- McKinney Falls State Park3.3 mi
- Lady Bird Lake3.9 mi
- Neal Kocurek Memorial Austin Convention Center4.4 mi
- Sixth Street4.6 mi
- South Congress Avenue4.7 mi
- Paramount Theatre4.8 mi
- Frank Erwin Center4.9 mi
- Texas State Capitol5 mi
- ZACH Theatre5.2 mi
- University of Texas at Austin5.4 mi
- Main Building University of Texas at Austin5.6 mi
- Barton Springs5.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hampton Inn & Suites Austin-Airport
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $174 |
Average price (weekend night) | $131 |
When to book a room at Hampton Inn & Suites Austin-Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hampton Inn & Suites Austin-Airport
FAQs when booking at Hampton Inn & Suites Austin-Airport
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Value for money | 7.8 |
|---|---|
Distance to city center | 5.5 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 2.0 mi |
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