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Pros. Location was very convenient.
Cons. Staff was VERY rude on many occasions. Once we finally complained to the regional, a whole new crew was brought in. FIrst night there, I started itching all over from the bed. Black hairs in the shower and sink, not mine! Internet was so slow even after we paid for the upgrade, which I had to call tech support on several occasions. It never got fixed. Screen missing from one of the windows in my room. We were on the 4th floor, good thing I didn't have children with me. Grocery carts thrown over the back parking lot retention pond. A/C never worked properly, had a mind of its own. Staff barged into our room moments after I told them I needed 30 min to an hour to finish up work, to change out the thermostat. Found blood on the door exiting the elevator. Saw a red headed centipede the size of a grass snake crawling up the exterior wall closest to the dumpsters. Disgusting!!! It goes on and on.....needless to say I do not recommend this dump to anyone. Proceed with caution if you absolutely have to stay. There are several hotels in the area that far exceed what this place offers. May cost a few dollars more but would be worth it!
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Extended Stay America Suites - Austin - Northwest/Arboretum?
The hotel offers a grab and go breakfast, which includes good coffee and is a convenient option for a quick start to the day.
Are the beds at Extended Stay America Suites - Austin - Northwest/Arboretum comfortable?
Guests have praised the hotel's beds, describing them as big and comfortable, providing a highlight of their stay.
Is parking readily available at Extended Stay America Suites - Austin - Northwest/Arboretum?
The hotel provides free parking in a well-lit area, offering easy access and convenience for guests with vehicles.
What is the hotel's approach to cleanliness and hygiene?
While some guests have raised concerns about cleanliness, others have found the rooms to be clean and comfortable, with the staff maintaining a friendly and accommodating attitude.
When is the best time to visit Extended Stay America Suites - Austin - Northwest/Arboretum?
The high season is in October, offering a great opportunity to enjoy the hotel's good price and great location, as highlighted by many guests.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Kitchenware
Some guests noted that the kitchenware provided in the rooms was either insufficient or not in the best condition. Bringing your own kitchenware might be a good idea for those planning to cook in the room.
Check for Cleanliness Upon Arrival
A few guests reported issues with cleanliness, such as dirty towels and sheets. It's advisable to thoroughly inspect the room upon arrival and promptly report any issues to the staff.
Be Mindful of Noise Levels
Some guests mentioned that the hotel can be noisy, especially if your room faces the highway. Light sleepers may want to request a room away from the highway to ensure a quieter stay.
Consider Bringing Your Own Toiletries
A couple of guests mentioned that the provided toiletries were not up to standard. Bringing your own toiletries might be a good idea for those with specific preferences.
Verify Breakfast Availability
Some guests noted that breakfast may not always be available as expected. It's advisable to verify the availability and timing of breakfast with the staff to avoid any inconvenience.
Inquire About Room Maintenance
Several guests reported issues with room maintenance, such as broken shower curtain rods and malfunctioning appliances. It's recommended to inquire about the maintenance status of the room before checking in.
Be Prepared for Limited Breakfast Options
Some guests found the breakfast options to be limited. Guests with specific dietary preferences or requirements may want to plan for alternative breakfast arrangements.
Consider Bringing Earplugs
Due to reports of noise disturbances, bringing earplugs might be beneficial for light sleepers or those sensitive to noise.
Check for Proper Room Amenities
Some guests reported missing amenities, such as a lack of pots and pans, extra pillows, and blankets. It's advisable to ensure that the room is equipped with all necessary amenities upon check-in.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | October |
Average price (weeknight) | $97 |
Average price (weekend night) | $95 |
Extended Stay America Suites - Austin - Northwest/Arboretum is located at 10100 North Capital of Texas Highway, 7.6 miles from the center of Austin. Covert Park at Mount Bonnell is the closest landmark to Extended Stay America Suites - Austin - Northwest/Arboretum.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Extended Stay America Suites - Austin - Northwest/Arboretum.
Yes, Extended Stay America Suites - Austin - Northwest/Arboretum offers free Wi-Fi.
Yes, Extended Stay America Suites - Austin - Northwest/Arboretum offers free parking.
Extended Stay America Suites - Austin - Northwest/Arboretum is 13.8 miles from Austin Bergstrom. Extended Stay America Suites - Austin - Northwest/Arboretum is 47.4 miles from Killeen Fort Hood Regional.
KAYAK scours the web for all room deals available at Extended Stay America Suites - Austin - Northwest/Arboretum in Austin and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Extended Stay America Suites - Austin - Northwest/Arboretum and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Extended Stay America Suites - Austin - Northwest/Arboretum.