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Very friendly staff and very helpful Wrong room alocated, although not charged the original rates
live and go I did't ask for it but there was no elevator for the 1ste and 2nd floor so for my sister it was a bit a problem but we managed
Very nice hotel run by a family. Helpful and friendly staff. Hotel has several accomodations (swimming pool, solarium etc.) and a very nice restaurant. Though mentioned on the site, payment by credit card or EC-card is not preferred.
Pleasant, quiet location; very friendly and helpful reception staff, clean and comfortable rooms, great views. Ideal overnight stop en route to northern Germany. Service at dinner was rather slow - there seemed to be a training problem or staff shortage.
the breakfasts were delicious beds not comfortable
Nice hotel, friendly staff and really delicious meals in the restaurant.
Very clean. Free parking. Breakfast choices were relatively few, and in particular I did not like that orange juice glasses were super tiny, quite inconvenient.
opening time reception, bar, restaurant
It is very calm, beautiful view and location. Nice rooms with chocolate on the pillow. Breakfast and lunch was excellent. It was too bad that the sauna just open at 14:30 and close at 19:00. Usually the people would use it at the morning or evening. I missed the small pillow...
The service was really good: my father in law has diabetes and for him they made a special breakfast and dinner. Also the menucard for the dinner in the restaurant is very good! The rooms of the hotel are quiet and also very good! Compliments!
The hotel was very nice,at great and easy to find location but the best thing about it was the host...He was very helpful and kind and even drove us to some places in town he tought we should see.If i ever visit Gronau again I would definately stay at the same hotek again :) Thank you!!!!!!
Host made you feel very much at home. Excellent rooms good food, cosy bar. That all for a low price.
Excellent welcome and very clean accomodation Given the price I think a bar of soap in the bathroom would have been reasonable. Although not the fault of the hotel the local neighbours ( a late night cafe) spoilt my stay since I was unable to get to sleep till way gone 3.00am. A pity for the hotel has many positives.
The bedroom was very attractive and comfortable. The dining room and bar were also pleasant and modern. The hotel was locked up during the day, so when we arrived it was a bit disconcerting to find that there was no-one there. However, when the proprietor arrived he was very obliging and made us welcome.We were given a key so that we could access our bedroom during the day.
staff very helpful and food for a small hotel-res was excellent! would definately visit again!
friendly people, good room, good parking for the car. Inside the hotel mordern and pleasant In the room it was not possible to open any window
Staff, Style, Friendliness Smell of cigarette smoke in the bathroom
The owner was extremely friendly and always willing to engage in a chat. A bar of soap or a small pack of shower gel would have made my stay even better!
The room was big, clean, and quiet. But the best thing of this hotel is staff, so friendly. The memory of talking with people there, including staff, in the restaurant at night always makes me smile. I had a really good time. I do want to go again. The staff cannot speak English fluently, but it means nothing bad.
The bathroom wasextremely cold. They should consider including more international tv channels. They should consider cordless internet in the rooms
Great room, helpful staff
The location of the hotel was very good The breakfast was poor, and not worth the money
Great place! Walls between rooms were so thin you could hear too well every sound your neighbours made.
We bookes the superior room, it was very nice, modern and spacious. The hotel was not noisy at all!! One couldn't hear the guests in other rooms, it felt homely.
lift does not reach all floors
Beautiful setting. High standard of accommodation. Helpful staff. Lovely breakfast, like being in a family kitchen.
nice staff, decent food, ok room food was not gourmet level, room was average
Vriendelijk personeel bed too short
quied hotel no
very cosy, good service
Nice facilities, good restaurant, and friendly staff.
The bedrooms are good with most having a balcony. Restaurant has the style of a country inn and the food is wholesome country fare. When we arrived after a long trip we were kept waiting in the Reception area for approximately 15 minutes before any member of staff could find the time to book us in. The hotel needs to provide a member of staff to efficiently book in arriving guests.
Friendliness, quite new and beautiful hotel Noisiness in the corridors! Furthermore some youngsters origanized a house party in a room which took all night. No actions were taken by the staff! Unbelievable and unacceptable for such a nice hotel! I slept 3 hours ...
Good hotel, comfort and clean.Location is not super, outside the center on a bussy road. Busy road in front of it.
Very friendlt staff. We had a suite, living area, bedroom (two comfortable beds put together) and a very large bathroom with large spa bath. Bath will easily fits 2. Hotel very clean. We were allowed to park our motorbikes a secured place at the back. This hotel is "bikerfriendly". Has nothning to do with hotel itself but it is not near City-center. It's about 30 minutes walk. In the bath was a shower but nothing to hang the showerhead on.
The room was clean and to a very good standard. Internet was free which is also a strong point these days. Food was of a very high standard and is served untill 10pm which is good for those of us who have to work late. Main road could be a problem for some with trafic noise especially during this hot weather.
All very pleasent atmosphere ::: excellent people
Rooms are modern and functional, food is really good and the atmosphere is relaxed
Nice room, helpful staff
very clean comfortable rooms, good food.
The staff were very helpful, the food was brilliant, all in all a very comfortable hotel that we would use again without hesitation.
Breakfast was not so good. Bread was old, hard and dry, egs, cheese, etc. were lying there for probably hours (of maybe from the day before) because they were also very dry and not tastefull.
The hotel was fabulous. The rooms were clean, tidy, spacious, comfortable beds. Breakfast was good. We ate our main meal in the hotel both nights - food and presentation top class. Can't recommend it highly enough! no