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The welcoming attitude of the hotel staff, the cosy/relaxed atmosphere in the common areas.
Good location and very friendly staffs. Nothing special, but room space is relatively narrow.
The welcome was very warm and interested. The breakfast was very disappointing, we had to go to a nearby catetaria/konditorei and we had there a very litle breakfast.
Good parking area. High speed free wi-fi. Easy access to/from all road directions. Hotel may be good for those who likes oriental accent. Actually this is Ming Dao Hotel & Restaurant (don't try to find entrance to Zur post hotel). Room spacious enough but bathroom rather small. No air conditioner in the room. BBQ area right below the windows. Breakfast is outside the hotel just hundred meters along the street in the small private cafe.
I liked the location of the hotel, the hotel is kept well clean and well maintained. The room service was very prompt and the food was first class, the staff were very friendly, I thoroughly enjoyed my stay at the hotel. A great deal of money has been spent on the interior of the hotel, the rooms and facilities are furnished with quality furniture, pity the shower was not of the same standard.
Clean and good facility. bed had wheels and could not be locked, so it was unstable.
The hotel was very clean throughout, everything sparkled--excellent. The food was high quality. the hotel was easy to find and facilities were most satisfactory. no
Clean and friendly staff for whom nothing was too much trouble.
Friendly staff No tea coffe facility in room unless asked for
Good restaurant, well furnished rooms Odd lighting in rooms, laminate floor creaked and groaned though the night, lights made odd noises when cooling down. Lots and lots of external light coming through the curtains until the very early hours - hotel external lights.
Good service and restaurant. Air conditionner issue while I was staying, it was too warm in the room.
The staff in restaurant are nice and friend to children. This hotel is not valued the price paid. The reception staff is rude. When we arrived the hotel, the reception lady was talking on the phone inside the office and we waited for quite long time and rang the guest-bell on the table. After completing one phone, another phone came and,surprisingly, she continued to talk on this phone instead of checking us in. We were assigned a room with queen size bed but quite noisy because outside is constructing. We asked to change another room. We were assigned a room with two single beds, which is not convenient for us with a young child. We solved the issue by putting the two beds together. The configurement inside the room is only suitable to live for one person even though we paid Grandlit double room
The person at reception was exceptionally helpful and friendly
Luxurious toiletries/tub, great coffee/espresso, nice gym (especially for europe), knowledgeable and kind staff members, free wine/coffee/tea everyday from 3pm to midnight, and a great "shared" room with board games/movies if you had a family that needed to spread out. hotel is right in the heart of old Prague small room
Near airport Staff (reception) unfriendly, I booked double bed, but they gave me two single bed, there is no king size, no queen size, only two single bed connected. Bed are too old and soft in a uncomfortable way. Too expensive.
Nice and modern with very helpful and pleasant staff. Rooms of modern design and very convenient next to the airport and just minutes away from central of Zurich.
Friendly staff, lovely room and easy access to and from airport. I will definitely recommend this hotel to friends. No coffee or tea making facility in room.
Well organised and punctual courtesy bus service staff friendly. Clean Finding the courtesy shuttle bus stop!
Location to airport and availabilty of hotel operated shuttle bus. Right next door (literally) to McDonalds, saves on food costs The shower facility is strange, may be good for honeymooners though. Also very limited english TV channels (1 I think out of 40)
clean and comfortable room. shuttle to airport wasn't very helpful and wasn't working when we needed to go to the airport. We did park at the a hotel and left for the day but was charged $20 for parking for the day. Requested a double bed and got a single. Staff wasn't that friendly
Ecologically sound; very friendly staff; choice of smoker's room;
Spartan room, no mini-bar, terrible food.
Quiet location Mistakes by reception staff, coffee machine not working, movies not working,
The hotel is very close to the airport. There is free pickup and drop off at the airport every half hour. We left the bags at the front desk and came back later in the day to check in. Upon collecting the bags, we found that the handle for the bag was broken and also a zip went bad for one of the bags. This was very disappointing ! The hotel staff has promised to get back to us with the details of what exactly has happened. So far, we have not heard back from them !
Hotel very basic and no internet connection in room. Room like a boarding school
Extra charge for swimming pool does not appear acceptable for this house.
no room service after 23.00 hrs
excellent price a bit far from Zurich
nice hotel i really liked it no staff to cary luggage and expensive car park
Convenient to Kloten but located in a small interesting city environment. The park allowed early morning walks. On arrival at the airport in the early afternoon dismayed to learn that the next shuttle bus was more than two hours later.
The insure facilities and location in the town.
connectivity to the airport since I had a night stay between two connecting flights NO
Clean and neat hotel with a friendly staff. Airport shuttle. I thought the price was a little high for the value received, but this is Zurich and many hotels were full that night. It also provided a shuttle to the hotel though it didn't run on schedule.
Nice spacious room
Great design !!! The room was very clean, big and comfortable. We loved the glass bathroom. Good location for visiting Zurich. Very kind and helpful staff. The breakfast bufffet was sereved in one hall but we were told to seat in another room. If one wanted something from the buffet one would have to the other dining room. Not very comfortable.
Great hotel, huge stylish rooms, free high speed internet and free parking 20 min from the airport. Business traveller's haven! I can normally pick on something but really can't think of anything negative to say.
We loved the spa and thermal pool very much. We also liked the facilities at the Park Hotel such as the gymnasium, the saltwater pool, the sauna and the bicycles for hire. I particularly liked being able to send my relatives and friends an e-mail message and to read our local news since we had a sudden change of Prime Minister in our absence. The gardens and outside areas were really great. We would have liked a much better map of the place. We eventually were able to get a wonderful map of the district and the village from the Information Centre in the village and thought they would be very useful for you to have copies of. The map you had was impossible to read. Since my friend is strictly vegetarian the food on offer at dinner or lunch was just not suitable. Breakfast was fine as there was always things that she could eat. We had to eat out or even purchase some things and eat in our room as there was not enough food and choices for her. We felt there should have been some notices asking guests to be mindful of other people trying to sleep. Having a loud drunken argument outside & giggling women after midnight was ba
Only the scenery and the surroundings The hotel was relatively old and has not been renewed, so there was no comfort,plus there was no service after 21.00 e.x.something to eat except for soups.
The prompt service from the Hotel staff
Spacious room - great balcony and windows that opened - fresh air - good bed and sheets - refrigerator and coffee maker. Bathroom very small - not big enough for two. Common areas extremely dated - looked like the 70's but was actually built in 1987. Needs updating badly.
All is OK! It's my favorite hotel in this region.
I can recommend this hotel to persons who prefer quiet rest and relaxation. Good combination of comfortable hotel and termal spring gives a very nice impression.
Good facilities (spa, room). Nothing
The facilites were remote and calm and peaceful
The location, the staff, the room (spacious and light)
Quiet, good facilities being able to use the nearby pool and gym. Only English TV channel was CNN - but that's because we English are not very good at speaking other languages.
helpful staff, loverly room
Decent bar attached - Lemon Tree. Free wi-fi in lobby. No hot drink making facilities in room
Walking distance from the Grand Casino Baden and Therms Baths
The suite/apartment was most generous in size, the kitchen fully equipped, and the heating very effective. For my 8-day business related stay it was perfect, making for a comfortable stay.
Thermal baths, fitness, gym ... inclusive in hotel price
convenient direct access to spa grounds,designed for spa loving people, smaller rooms, somewhat "basic" breakfast
the location of hotel was really bad
free entrace to the spa. good breakfast mouquette little old
Very helpful staff. The time table of termal pool working is very flexible: from 6.30 untill 22.00 Just one defect - most of personal speak only german, and don't have menu in english and french. But personal from reception speak enlish well.
Thermal bath is perfect Internet access is poor. Wireless internet access should be available and the fee should be included.
The comfort of the rooms The Air condition units are instaled but are not operational
Very good breakfast - Bircher Museli - and wide choice. Free drink on arrival. Panoramic restaurant and good food. Spa attached.
Hotel facilities None
Location; hotel close to the thermal baths. Patio pleasant for drink. free apples a nice touch.
Good to have an underground access to the spa. Staffs are very kind. Breakfast is good. A weak point would be the lack of tea-making facility in the room.
nice and pleasent stay, nice location
Very nice comfortable hotel. Good connecting to spa thermal complex. Small nice town 120 chf by taxi from Zurich Airport (reasonable for 4 persons). Upgrade tv sets and supply guests for electricity plug connector from swiss to european standard.
The thermal bath facility Quality of dinners in half board plan was fair
we liked very much the thermal bath. the breakfast was very good the price
very friendly staff, fitness and swimming pool fantastic bar was too smoky, non-smoking section too close to smokers
Easy booking process, nice and modern rooms and a possibility to use the leisure facilities for two days in case of a one night stay Strict check out time, once one was check out from the Kurhotel( we had stayed in this one) it was kind of tedious to use the wellness facilities in the Turmhotel (front of the other one but they belong together).
having used the booking through the booking.com instead of a direct booking in the hotel I had lost the 5% discount for being there more tnan seven days
Silence and cleanliness No parking for the car
It was convenient to the Zurich Airport.
The breakfast is good. The baby cot we requested wasn't setup as the reception had overlooked it. But it was setup after we checked in to our rooms
The wellness center and breakfast were great.
Value for money, nice breakfast. pillows are too soft.
Location close to highway but still away enough to avoid noise, free parking, fair price. After 11pm, there is nobody at the lobby desk ...not clear to me what happen if you arrive that late for chek-in ?
Directions were provided by the hotel and made it very easy to find. It was a good location and very well maintained inside. The restaurant and breakfast were very good.
clean rooms, good breakfast, big bathroom, mc donalds and burger king very close to hotel Not kind at all staff, they tried twice to get more money than the agreement. The first time they said that the price was per night and no for two nights and the second they asked to pay the tax extra. Fortunately we had with us the booking agreement and we paid the proper price. The hotel is away from Zurich, you have to ride a bus and a train for the town and you need about 45-60 minutes. Uncomfortable pillows and matresses. Too many flies at the restaurant
The hotel was clean, the staff was very helpful, and the room was very quiet and comfortable.
it was all new and looked after, the style no aircondition
Cleaness Experienced young front desk lady. I was originally billed more than stated by Hotels.com confirmation. Had to go back later to get corrested. Why I got back to USA, found I was charged twice.
food ok not great. parking ok mosquito big problem!! curtains do not function well. no air conditioning very bad. curtains were bad as light came in. no offer of help with luggafe. directions were not correct and very bad. this answeer box is not big enough so I think the 1st part is lost.
I did not like anything!! I did not like the fact that they didi not change bedsheet during my stay there for 6 nights!!!!!!!!!!!! also the hotel staff was not polite at all!! when the breakfast was almost finished they did not bother to refill the trays!!
Very quiet. The staff were very friendly and always ready to help. Nothing whatsoever.
Beautiful historic hotel, convenient location, large clean rooms, staff very helpful, exceptional buffet breakfast No air conditioning, also often uncomfortably warm inside hotel, smokers are allowed to congregate near the front door or on disgnated balconies and there are times when their cigarette smoke invades this supposedly non-smoking hotel, can be noisy when events are held downtstairs (I.E. wedding), many rooms look onto a nearby building so there is not much of a view
Family run hotel built around a Victorian style atrium and combines old world elegance with modern bedrooms. Baden is a lovely old town by the River Limmat but every thing is expensive for the UK visitor.
The internal layout of the hotel is charming. Breakfast or dinner in the atrium area is special.