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The lamp in room was not working, lighting is poor
Quick check in, quick check out. No adjacent rooms available.
how the staff tried to accomadate me even thouhg i speak english.
Location close to the ferry, fridge in room, ground floor access to room,friendliness of maintenance staff. The ceiling in the room was dark metal coloured and made the room depressing .The lighting in room was not bright enough in order to read.
Having several international Paracycling teams participating in world championships staying in hotel giving an air of excitement. Included breakkfast is a bit scant, but service of it was good.
Rooms were clean and comfortable, receptionist was friendly and helpful and beds were comfortable.
We enjoyed the friendliness of the staff, the fact there was a complimentary, cleaniness of the room and the location in regards to our tavel needs.
To sum up: Manager Baha is fully committed to ensuring that all visitors receive stellar customer service. He worked out a glitch with our reservation based on the language difference (French and English) -- and we ended up with better accommodations than I'd originally booked! All staff members were friendly from start to finish. And Baha also gave us many friendly and useful tips about how to enjoy our remaining drive along the Saint Lawrence Seaway. A little dirty.
I thought it was a little odd how the sink was outside of the bathroom, but it was more functional that way. The staff was friendly and helpful, and the room, although a little dated, was comfortable. I especially liked the big rocking chair in the room. The room was quite warm, and not knowing how to turn down the heat, I preferred not to touch anything since I was told that the air conditioner is tempermental. But overall, we were comfortable.