Price gouging on wifi ruins the fun at an otherwise great hotel.
4 stars
Kimpton Hotel Monaco Baltimore
Photos of Kimpton Hotel Monaco Baltimore
Overview
Kimpton Hotel Monaco Baltimore is a boutique hotel with 202 rooms of elegance and luxury. This quaint inn sits in Baltimore's Inner Harbor and his just minutes away from some of the city's best sites. The hotel and its accompanying restaurant are located within the historic B&O Railroad Headquarters building, which had its heyday over 100 years ago in 1906 when it was a popular destination for early business tycoons and politicians. This Golden Age aesthetic is preserved and given a modern update to give Kimpton Hotel a unique look and feel.
The Kimpton Hotel Monaco is highly acclaimed, as it was named the Best Hotel in Maryland in 2019 by Southern Living magazine and to the Best Hotels in Baltimore list by U.S. News & World Report. There are three different floorplans for guests to choose from. The majority of the hotel's accommodations are the Deluxe Rooms, which come with a spacious work desk, luxurious Frette linens, and incredible views of the city. Guests can also choose to stay in the King Premier Spa that comes with a Fuji tub and the Monte Carlo, which is the same as the King Premier except with two queen beds.
Kimpton Hotel Monaco's in-house restaurant, B&O American Brasserie, creates modern American cuisine using locally-sourced ingredients. Given that the restaurant is mere steps from the harbor, guests can expect lots of delicious freshly caught seafood on the menu. Some of the kitchen's signature dishes include the blue crab etouffee, marrow bone short rib and sweet potato gnocchi with pear purée, crispy sage, and toasted walnuts.
Latest deals for Kimpton Hotel Monaco Baltimore
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Kimpton Hotel Monaco Baltimore
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Valet parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Private entrance
Bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Pool and spa
- Massage
- Hot tub
Parking and transportation
- Parking
- Valet parking
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Board games/puzzles
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Kimpton Hotel Monaco Baltimore
7.8
Good
1417 verified ratings
Wonderful
679
Very good
225
Good
126
Okay
90
Fair
99
Mediocre
49
Poor
149
Summary of reviews
Guests say
Guests appreciated the excellent service and location of the hotel, as well as its historical charm and cleanliness. However, many reviews highlighted persistent issues with room conditions, including temperature control, bathroom problems, and a lack of amenities. Overall, while the hotel has a lot of potential and positive aspects, guests faced several inconveniences during their stay.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
7.7 out of 10
677 reviews
7.9 out of 10
530 reviews
6.8 out of 10
3 reviews
8.4 out of 10
15 reviews
All reviews
Pros (+) Not much to like.
Cons (-) Not a great experience. Employees was not very welcoming. Checking in the first thing the young man said I don’t see your reservation. I had to pull up my confirmation number. Thank God I had available. Rooms was ok with a low quality thin comforter. There was no extra blanket. All hotels I stayed always had extra blanket in pillow. Lastly parked my car with valet parking for 40 bucks a night. whe...
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Cons (-) Walked due to overbooking. Never contacted by hotel. Very poor service, the experience definitely turned me off to this chain.
Pros (+) Large refillable shower supplies; better for environment than lots of little bottles. Beautiful room. Tea/coffee/drinks for guests. Convenient for public transportation.
Cons (-) Shower made awful high-pitched squealing sound. Room card became deactivated for no reason.
Pros (+) The Monaco was located in walking distance to the inner harbor and the subway line was across the street.
Cons (-) The business center was on the pricey side.
Pros (+) Very helpful staff, great, clean and cozy room. We appreciated the rollaway, which was really far beyond the cot-like thing we had sort of expected (we added another person to the room after making the reservation, so knew it would be tight). We really appreciated the help with that and with extra toothpaste/brush. Thankful that quality is always high across any Kimpton hotels I've stayed at.
Cons (-) It seemed like it would have been helpful if there were more staff on-hand at peak times for check-in, etc. Staff was great and helpful, but having worked at a front desk, this one seemed like it could have benefited from a few more people.
Pros (+) The staff were great - so friendly and helpful. The hotel room was clean and beautiful, and very unique. Awesome shower, and overall we loved it.
Pros (+) I was attending a conference for most of the trip, and my partner also joined to check out local sites. It was a decent location within walking distance to a number of good restaurants and museums.
Cons (-) The room was somewhat small and the floor appeared to not have been vacuumed in a while (as noted by the dozens of small beads that were from a bracelet of a former inhabitant). I find the sliding bathroom door to be somewhat unusual since it didn't allow for privacy in the slightest. Lastly, we had to go to the front desk once a day to get the room key cards re-magnetized, so that we could enter ...
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Pros (+) Everything!!
Cons (-) No problems.
Pros (+) I liked the location.
Cons (-) I had booked a deluxe king room and prepaid. When I arrived I was told that there were no more deluxe king rooms available and the only room available had two beds and bunk beds. Confused I showed the gentleman behind the desk my conformation with room type and he told me that there was no guarantee on room type. He was rude and said thats all they had and if I didn't want it I could stay somewher...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Kimpton Hotel Monaco Baltimore?
Guests have mentioned that the beds are comfortable and clean, providing a good night's sleep. However, some guests have noted issues with the mattresses, such as a huge indentation and a bed that was not comfortable.
Is parking readily available at Kimpton Hotel Monaco Baltimore?
While parking is available, some guests have expressed concerns about the parking situation, describing it as terrible and expensive. It's advisable to inquire about parking options before arrival.
What can guests expect from the food quality at B&O American Brasserie in Kimpton Hotel Monaco Baltimore?
The in-house restaurant, B&O American Brasserie, offers modern American cuisine using locally-sourced ingredients, with lots of delicious freshly caught seafood on the menu. However, some guests have mentioned issues with the food service, such as cold coffee and limited drink options at the vending machine.
How is the cleanliness of Kimpton Hotel Monaco Baltimore?
Guests have praised the hotel for being clean and elegant. However, some guests have reported issues such as leftover food in the room's fridge, mildew in the shower door, and broken or beat-up furniture in the rooms.
What is the best time to visit Kimpton Hotel Monaco Baltimore?
The high season for visiting the hotel is in January, while the low season is in March. It's advisable to plan the visit accordingly to make the most of the experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Parking Options
Some guests found the valet parking to be expensive, and there were complaints about parking. It might be worth exploring nearby parking garages as an alternative.
Check Room Amenities
While the hotel offers luxurious amenities, some guests reported issues such as broken towel racks, movable mirrors, and malfunctioning hot tubs. It's advisable to check the room amenities upon arrival and report any issues promptly.
Explore Nearby Attractions
The hotel's proximity to popular attractions like Harborplace, the National Aquarium, and the Walters Art Museum makes it an ideal base for exploring Baltimore. Guests can plan their itinerary to include these nearby attractions.
Be Mindful of Room Temperature
Several guests reported issues with room temperature, with some finding the rooms excessively hot. It may be helpful to check the room temperature upon arrival and request adjustments if needed.
Consider Noise Levels
Some guests mentioned thin walls and noise from neighboring rooms. Light sleepers may want to consider this and pack earplugs as a precaution.
Check for Special Offers
The hotel offers complimentary happy hour and morning coffee, which can be a nice perk for guests. It's worth checking for any special offers or services during the stay.
Verify Booking Details
A few guests encountered issues with their reservations, including accidental multiple bookings. Double-checking booking details before arrival can help avoid any inconvenience.
Inquire About Room Upgrades
Considering the mixed reviews on room quality, guests might want to inquire about potential room upgrades or options to ensure a comfortable stay.
Communicate Any Concerns
If any issues arise during the stay, guests are encouraged to communicate with the hotel staff promptly. Many guests praised the helpfulness and friendliness of the staff, indicating that they are willing to address concerns.
Location
2 North Charles Street, Baltimore, MD 21201
What's nearby
- The Baltimore Convention Center0.3 mi
- Enoch Pratt Free Library0.3 mi
- Harborplace0.3 mi
- The Walters Art Museum0.5 mi
- Peabody Institute0.5 mi
- National Aquarium Baltimore0.5 mi
- Oriole Park At Camden Yards0.6 mi
- Baltimore Civil War Museum0.8 mi
- American Visionary Art Museum0.8 mi
- M&T Bank Stadium0.9 mi
- B&O Railroad Museum1 mi
- Modell Performing Arts Center1.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Kimpton Hotel Monaco Baltimore
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | $163 |
Average price (weekend night) | $198 |
When to book a room at Kimpton Hotel Monaco Baltimore
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.6 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Baltimore/Washington |
Distance to airport | 8.4 mi |
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