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Pokey room; poor range of TV channels; leaking shower; inadequate radio; missing lights in bathroom
The bathroom was freezing cold, window wouldn't shut. The shower head, when turned sprayed water all over the bathroom, soaking the floor and everything else in it's way. I was informed of a party and that there would be noise in the marquee which would transer into the hotel at 11. However the horrendous noise from the disco which was in fact directly under my room started at 7p.m. or thereabouts. There was a connecting door to the next room and it sounded like the neighbours were in the same room as myself.
Clean room with tea & coffee making facilities, lots of hot water, good breakfast & proximity to town centre (walking 5/10 mins). Enjoyed age & feel of building. Staff polite but not particularly friendly, although I admit that in Dubai we get used to our hotels offering an exemplary standard of service. Cromwell staff not particularly helpful or forthcoming when I needed to find information about train times. Did their jobs satisfactorily but didn't go 'extra mile'.
Breakfast was fantastic, great cooked breakfast and wide range of continental breakfast. Noise from the street, although due to the age of the building I guess modern double glazing is probably not allowed!
large garden area and reasonable bar menue
Clean, comfortable, friendly staff, brilliant Thai restaurant across the road
Clean rooms. Friendly staff. Good location within the town.
staff seemed friendly, breakfast was good,car park at the back,which is good,we had a courtyard room which was fine, no bath though,just shower nothing
The staff were very friendly and attentive to our needs.
Friendliness of the staff No information provided for people with special needs.
clean and good value, super breakfast
very comfy bed
Staff were really helpful and polite. They took the trouble to use your name.
friendly staff, good food, nice atmosphere
Friendly and helpfull staff N/A
Size of room and bathroom. Plenty of room to move about, important for me as a disabled person. Slight difficulty with narrow winding staircase.I have limited mobility. I could manage up but not down. However, there was another regular staircase for going down!
The room was very clean and pleasent. The staff are very friendly and accommodating
courtesy and service
Nice surroundings, friendly staff. Cold.
Easy going polite staff with a sense of humour. Restaurant food was excellant ,freshly cooked and able to deal with a special diet imaginatively. Double room with shower was perhaps a bit small
Very little I thought the hotel rooms and reception area was 'tired'. There were no bar staff at approx 20.30 and it tok me 12 minutes to be served. The kipper (no haddock available) I was served at reakfast were poorly cooked. The staff (excluding bar) were very pleasant.
Room was very cold , and had a watery noise coming from ceiling ?
Convenience for Cropredy Folk Festival. Good car parking. Sunday morning bell ringing Room - though non-smoking, smelt of stale smoke. Also, for the cost of the room I think it a lttle surprising that the breakfast was not included in the cost
breakfast & friendly staff we chose the champagn & chocolate offer including breakfast, this was a very large room but noisy from the traffic at the front of the hotel.
The restaurant food was amazing, had a glorious meal on Friday night. Eggs Benedict for breakfast another highlight No lift.
ideal for our business plus pleasure visit shopping.exellent location for a visit to banbury. very clean and comfortable, hotel staff very friendly and helpful will use again soon
The staff were helpfull friendly and welcoming, The quality of food provided was excellent however was overcooked and dry
We booked the rooms to attend a function happening at the hotel - it was very convenient for this purpose and comfortable. We thought that the breakfast was overpriced - but we did not need to take it!
The owners were very friendly. The room was clean and warm. The breakfast was good. Very good location in Banbury. Adequate parking.
Only booked a single room but as they were not full was given a double at no extra cost. Very good breakfast.
Welcoming, good atmosphere great location and plent of parking space. n/a can't think of anything we didn't like!
Room was very clean and well presented, people were pleasant and friendly, good breakfast was served. Only bad point was that as I was on the top floor the shower pressure was not great as I am used to having power showers.
Rooms were clean and functional and the motel type rooms were just what we required. The location was perfect for our requirements. Price was reasonable. Staff were friendly amd helpful. Breakfast was very good.
the guest house was clean and the staff friendly. the beds were very comfortable and the bedding really smooth and nice. lovely towels too.
Pleasant comfortable room, quiet, easy parking,
No wireless in my room. It should be too far from access point. but... Check out need a lot time and they try to charge what we did not get service.
My trip was for business and teh room was quiet and comfortable and allowed me to do some work prior rto my meeting.
Free parking, short walk to town centre, fair sized room, all the facilities we needed Long walk to the room through a maze of corridors, staff not all that welcoming but otherwise fine
friendly staff, excellent breakfast, pleasant location in attractive market town, convenient to the centre. Only fourteen words and you ask for a minimum of fifteen but i have nothing further to add nothing
Easy to find and closeness to centre of Banbury Layout was poor with too many stairs up and down.
Clean, tidy and good value for money. Staff was friendly and efficient. Not enough milk and sugar in room.
Only stayed one night, but found room very comfortable, well equipped and check in/ check out conducted very easily.
Easy access to town. Being allowed to smoke in room. Children from wedding party using guest areas as a playground.
Very friendly and helpful staff, excellent breakfast No smoking at all, but also no ashtray at the front door or nearby; this makes us stay away from this hotel next time. Only 5 channels on the tv
Could not get into room till 4pm did not leave much of the day left the staff
Very comfortable, warm and friendly atmosphere, good food served on quality china, in good location - made to feel really welcome - had afternoon tea in dining room with visiting family and small grandchild, perfect end to weekend break - thoroughly recommended. Couldn't fault anything.
It was convenient for our purpose and visit to Banbury, it was a good location which suited our needs, this hotel is an ideal base for a couple of nights. Good Home cooked breakfast. would have prefered a later breakfast time, but no complaints
Friendly, comfortable, good breakfast. Minor: room unheated in daytime (chilly in February), although comfortable in morning/evening.
The land lady was very helpful and friendly. We were a little rushed out of breakfast which finished at 9.30 although we hadn't quite finished our food.
Breakfast was very good. Served in a pleasant light room with plenty of choice of food. Service a bit slow on second day - order for toast forgotten. Having to have breakfast between 7.30 and 8.30 am.
Bed, storage space, location, car park Breakfast finishes too early at 8.30am I would have preferred a bath The tv was rather small and the bedpost was in the way.
Very friendly staff. Room of good size and comfortable had all the facilities one would expect. Food of excellent quality and quantity.Price very reasonable. We had three enjoyable nights at this hotel.
Situation in village, friendly staff, nice room, quiet location Black out curtains/blinds needed (every hotel I have stayed in falls short on this point), doors that don't let in blinding beams of light at floor level. Also breakfast could have been better organised; there were no cereal dishes available until the cooked dishes were served.
I always try to stay here as in my opinion its the best value for money in the area. I'm still amazed that this hotel does not charge upwards of £100 per night. Refreshing to see that Customer Service is not a thing of the past in the UK as most other hotels seemed to of lost. Internet connection is very intermittent, annoying when trying to access emails.
Kind staff I had dinner at the hotel and I found there was only course menu although it was very good.
staff and food were of a very high standard
Very peaceful location. There was a mix up with the room on arrival but this was immediately dealt with by the staff who were helpful and polite throughout our stay. The room was terrfic, very comfortable although we would have liked an extra armchair instead of just one or is that just our age!? The information stated internet facilities in the room but I had to sit in reception areas to receive the WiFi connection but I believe this was because we stayed in one of the larger rooms in the old section of the hotel.
A lovely Hotel in a very beautiful picturesque village. It was'nt long enough
Very relaxing, but professional approach by staff and presentation of hotel. On this occasion, the room I stayed in. The bathroom looked a little tired compared to the rest of the rooms I've stayed in on other stays.
i would have liked to have a desk in the bedroom, next time i'll ask for one.
good service good foof fair price all good
The whole experience
Very wecolming staff (owners), nicely cooked good value food.
If you need to caution me about offensive language I will waste no more of my time.
Relaxed, informal atmosphere
Evening Meal was splendid. Room clean and orderly. Bathroom very tiny. WiFi signal in room was poor. Room hot and no fan provided. Noisy from m40 when window open
On our visit we found the staff to be very friendly, the food to be excellent and the room to be of a good standard. In all a very enjoyable stay, we would certainly stay in this hotel again when we visit the area.
Personal attention. Very helpful and accommodating. Friendly service. A comfortable stay in every sense of the word. A little noisy if you wanted the window open as so close to the M40.
The local match in the Aunt Sally League going on despite the rain.
Food - steak dinner and breakfast. Room got quite hot at night. There was no air conditioning unit.
The hosts were gracious and responsive to any issues. The country setting of the hotel is picturesque. The food was good, and portions fair. And great beer! Location is somewhat remote, with no bus lines available, so taxi was required at times, since we had no car. Highway noise is constant, but windows kept out most of it.
The meal (Dinner) was good but the menu seemed to have lots of courses with chips. Full English Breakfast was very good. Due to the road noise from M40 we could not have the window open. The bed was protected by plastic coverings which were not nice to sleep on.
Peaceful and quiet. Staff very cheerfull and friendly.Close to town centre.Other areas near by.
Good breakfast. Good firm bed
Breakfast Bathroom, Shower and room heating
Nothing Paint smell in room
The Lismore was very good value for money. The room was clean and had everything we needed. The bed was comfortable and the ensuite had a lovely deep bath. We were unable to get food when we arrived which was a disappointment as the menu looked so good. Also the hotel was very dark and badly lit in communal areas which could have caused an accident.
Fantastic - at the reduced rate! Initial grumpy reception
The food quality was extremely poor, bar meal served was overcooked, stale cooking oil used and the meal was very unappetizing.
We found the hotel to be of excellient quality value and friendlyness catering for all our needs. The rooms were well maintained and very clean. Meals were of a good variety and well cooked. We throughly enjoyed our stay and would again and recommend.it to others
The food menu was very extensive and very good quality. No need to go into town! Very friendly & helpful staff. Accomodated our early departure time. Poor use of free parking area could lead to damage to vehicles.
Easy check in an convienient location/execelnt parking/easily found/ the penalty of a high use room can be that a little more focus might be needed on the cleaning side.
Welcoming Staff who were helpful and attentive. Secure off street parking. Pleasant Bar with good atmosphere. Menu was of a good standard at sensible prices. There was considerable noise in the room from the fridge and bathroom vent. I am however a light sleeper.
The hotel is well designed and aesthetically attractive. The room was clean, well lit, and well furnished (although the mattress could have been a little better). The staff were polite and hard working. The shower was very nice. The breakfast options were good. Despite booking online, the room reservation wasn't sent to the hotel and we only secured a room because someone else didn't show. This was a system error, but the desk person/bar tender was very accommodating and apologetic. The building was built in something like the 17th century, so while it's nice, the windows betray its age in both soundproofing (not a big issue in this weather) and weatherproofing (a bigger issue). The heaters were more than sufficient to heat the room to tolerable levels (though drawing out all humidity at the same time), but the bathroom remained a refrigerator. The rate we paid - £150/night - is, in my opinion ridiculously overpriced, even though this was the least expensive hotel available within a reasonable driving distance. I've stayed in less expensive places in Switzerland that gave a much better value for the money. It astonishes me that hotels can get away with charging this, especially for a single night.
Excellent shower Some decoration needed around one window
Check in staff very efficient Breakfasts cooked and left for at least 2 hours unable to eat wine on wine list not available
everything was brilliant. The food particularly was fab. Eugene the Chef is a genius. Anna on reception could not have been more helpful.