Guest reviews
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Overall Rating
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9.5 "Terrific location."7.7 "
Great parking , according to 77%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.8 "98% thoughtparking was inexpensive ." 8.8 "Easily accessible by car , said 88%." -
9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 8.3 "83% found therestaurant service to be one of the best ." -
9.1 "Excellent wellness & sports facilities."9.1 "91%
loved the sauna ." -
8.6 "Breakfast is good."9.1 "91% were
happy with the price of the breakfast ." -
8.4 "Pool is good."
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3.3 "Internet is poor."2.7 "73% said the
wifi quality was bad ."
Overall Rating
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9.6 "Terrific location."8.0 "
Great parking , according to 80%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.8 "98% thoughtparking was inexpensive ." -
9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." -
9.1 "Excellent wellness & sports facilities."9.3 "93%
loved the sauna ." -
8.7 "Breakfast is good."9.3 "93% were
happy with the price of the breakfast ." -
8.3 "Pool is good."
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6.8 "Rooms are ok."6.2 "
Beds were acceptable for 62%." 5.8 "Only 58% said therooms were modern ." 5.1 "Only 51% thought thefurniture was functional ." -
5.8 "Average comfort."6.2 "
Beds were acceptable for 62%." -
2.7 "Disappointing internet connection."2.2 "78% said the
wifi quality was bad ."
Overall Rating
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9.2 "Excellent wellness & sports facilities."
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9.2 "Terrific location."7.5 "
Great parking , according to 75%." 10.0 "City centre within easy reach , said 100%." -
9.1 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.4 "Breakfast is good."8.8 "88% were
happy with the price of the breakfast ." -
7.0 "Nice rooms."8.8 "88% said
rooms were clean ." 8.6 "86% thoughtrooms were spacious ." 9.1 "91% thought theview was good ."
Overall Rating
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9.5 "Terrific location."
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7.3 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Great place in prime location
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6.0review from
The hot tubs were amazing, however it would be nice if they were open 24hours. The breakfast bar was mediocre; there was one older waiter with gray hair who was very rude. Unforunately the horrible waiter definitely impacted our stay and left a bad last impression.
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8.8review from
The hotel is very nicely renovated-lots of thought seems to have been put into the design. The courtyard with the pool and hot tub is tastefully done and very inviting. The room was very clean and comfortable. The staff were excellent and the breakfast was good. A great location for walking around the town. The light switches were a bit hard to find and the room was quite stuffy, very little air circulation. Fairly expensive, but it was high season and busy in Banff.
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7.7review from
Loved the modern design and location. Rooms were very squishy. No room to move around.
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9.7review from
The hotel is in a great location, it was only a block to the grocery store and two blocks to the downtown area. Buses pick up for the ski hills at the hotel next door. Breakfast in the morning was a great start to the day and the servers where very friendly and welcoming! Rooms were spacious and gVe us plenty of room to spread out. I would rec'd and stay again We lost power one day for 6 hours, and none of the facilities were working and our room was dark, would have been a non issue but that was our off ski day and we just wanted to relax around the hotel that day...
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9.7review from
Location was steps away from downtown Banff, it can barely be beaten. The staff was very friendly and very helpful. It was nice to have a great free breakfast in the morning before heading out for the day! The hot tubs in the courtyard were very convenient and had a relaxing atmosphere. I definitely recommend this hotel if you can get a deal! Nothing was really a deal breaker, however if you end up stuck in the room for any reason (sick, injured, etc.) the televisions are very dated, which surprised me compared to the rest of the hotel.
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9.7review from
We loved our stay at Aspen. The hotel is in a great location, the breakfast is great too. We loved the homeade breads and granola. It was also nice to have a heated garage for our rental.
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9.4review from
The outdoor hot tubs are amazing!!! The smaller hot tub needed the chemicals adjusted, your skin kinda stank when you got out.
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7.4review from
I was not aware when booking the rooms that the prices were in US dollars, not Canadian. This could be made clearer on your web site.
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9.6review from
The hotel is situated well in the town of Banff, facilities are nice and updated and the staff are very friendly. Nothing in particular
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10.0review from
Great place in prime location
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8.8review from
The hotel is very nicely renovated-lots of thought seems to have been put into the design. The courtyard with the pool and hot tub is tastefully done and very inviting. The room was very clean and comfortable. The staff were excellent and the breakfast was good. A great location for walking around the town. The light switches were a bit hard to find and the room was quite stuffy, very little air circulation. Fairly expensive, but it was high season and busy in Banff.
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9.7review from
The hotel is in a great location, it was only a block to the grocery store and two blocks to the downtown area. Buses pick up for the ski hills at the hotel next door. Breakfast in the morning was a great start to the day and the servers where very friendly and welcoming! Rooms were spacious and gVe us plenty of room to spread out. I would rec'd and stay again We lost power one day for 6 hours, and none of the facilities were working and our room was dark, would have been a non issue but that was our off ski day and we just wanted to relax around the hotel that day...
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9.7review from
Location was steps away from downtown Banff, it can barely be beaten. The staff was very friendly and very helpful. It was nice to have a great free breakfast in the morning before heading out for the day! The hot tubs in the courtyard were very convenient and had a relaxing atmosphere. I definitely recommend this hotel if you can get a deal! Nothing was really a deal breaker, however if you end up stuck in the room for any reason (sick, injured, etc.) the televisions are very dated, which surprised me compared to the rest of the hotel.
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9.7review from
We loved our stay at Aspen. The hotel is in a great location, the breakfast is great too. We loved the homeade breads and granola. It was also nice to have a heated garage for our rental.
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9.4review from
The outdoor hot tubs are amazing!!! The smaller hot tub needed the chemicals adjusted, your skin kinda stank when you got out.
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9.6review from
The hotel is situated well in the town of Banff, facilities are nice and updated and the staff are very friendly. Nothing in particular
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