Overview

Banff Ptarmigan Inn

337 Banff Avenue, Banff, AB T1L 1H8, Canada
+1 403 762 2207

$91+

Overall guest ratings

7.4/10 Good
Based on 1,150 reviews

Review highlights

  • 9.4
  • 9.0
  • 4.8
  • 4.6

Good to know

  • Accessible parking
  • Fair breakfast prices
  • Near city centre

Nearby

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    About

    The Banff Ptarmigan Inn is centrally located in Banff National Park only steps away from the downtown area. This mountain hotel is a great escape to the Canadian Rockies. On your vacation you can enjoy our mountain views, and numerous outdoor activities from hiking trails, canoe rides, and biking in the summer, skiing, skating, and snowshoeing in the winter.

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    Banff Ptarmigan Inn

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Hot tub
    • Outdoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Ski shuttle (surcharge)
    • Ski storage
    • Steam room
    • Internet
    • Facilities for Disabled Guests
    • Storage available
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 1,150 reviews
    • 9.4 "Terrific location."
      7.7 "Great parking, according to 77%."
      9.9 "City centre within easy reach, said 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.8 "Good value."
      9.7 "97% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
      10.0 "100% were happy with the price."
    • 8.7 "Breakfast is good."
      9.7 "97% were happy with the price of the breakfast."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 4.8 "Not very comfortable."
      4.8 "Air conditioning was criticized by 52%."
      3.1 "69% thought it was too noisy."
      4.5 "55% said rooms were small."
      0.5 "95% criticized the small bathroom."
    • 4.6 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      4.8 "Air conditioning was criticized by 52%."
      1.5 "85% thought they were poorly maintained."
      4.5 "55% said rooms were small."
      2.3 "For 77%, the rooms looked old."
      4.7 "53% were disappointed with the minibar."
      3.5 "65% found problems with the furniture."
      0.5 "95% criticized the small bathroom."
      2.1 "79% said the bathroom was dirty."
      2.8 "72% had problems with the shower."
      4.0 "60% were unsatisfied with the kitchenette."
      1.4 "86% thought the tv was sub-standard."
    • 4.4 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 4.1 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      4.3 "57% didn't like the unstylish hotel."
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    Overall Rating

    7.7 Good
    Based on 713 reviews
    • 9.5 "Terrific location."
      8.0 "Great parking, according to 80%."
      9.8 "City centre within easy reach, said 98%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      8.6 "86% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.4 "Breakfast is good."
      9.8 "98% were happy with the price of the breakfast."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.4 "Not very comfortable."
      5.0 "Only 50% thought the air conditioning was adequate."
      2.7 "73% thought it was too noisy."
      4.6 "54% said rooms were small."
    • 4.4 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      5.0 "Only 50% thought the air conditioning was adequate."
      1.5 "85% thought they were poorly maintained."
      4.6 "54% said rooms were small."
      2.1 "For 79%, the rooms looked old."
      4.7 "53% were disappointed with the minibar."
      2.9 "71% found problems with the furniture."
      2.4 "76% had problems with the shower."
    • 4.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 4.0 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
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    Overall Rating

    7.1 Good
    Based on 379 reviews
    • 9.1 "Terrific location."
      7.4 "Great parking, according to 74%."
      9.6 "96% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Breakfast is good."
      9.8 "98% were happy with the price of the breakfast."
    • 8.6 "Good value."
      9.8 "98% were happy with the price of the breakfast."
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 4.4 "Not very comfortable."
      4.6 "Air conditioning was criticized by 54%."
      4.3 "57% said rooms were small."
      3.0 "70% thought it was too noisy."
    • 4.2 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
    • 4.1 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      4.6 "Air conditioning was criticized by 54%."
      2.4 "76% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      4.4 "56% were disappointed with the minibar."
      4.3 "57% said rooms were small."
      2.4 "For 76%, the rooms looked old."
      4.2 "58% were unsatisfied with the kitchenette."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 11 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
    • 4.5 "Rooms are not good."

    Overall Rating

    8.3 Excellent
    Based on 46 reviews
    • 9.5 "Terrific location."
      8.0 "Great parking, according to 80%."
    • 8.9 "Great service."
    • 8.7 "Good value."
    • 8.5 "Breakfast is good."
    • 5.2 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.1 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Fair breakfast prices"
    "Near city centre"
    data provided by TrustYou

    Recent Reviews

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    hot and stuffy
    great breakfast
    walk to town
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    great location
    indoor parking
    hot breakfast
    banff
    cold air
    location was great
    free indoor
    free parking breakfast
    hot tubs
    hot tub construction
    constant stream
    heat in our room
    central to the downtown area
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