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The staff were very welcoming, the rooms clean and the hotel very well designed The bar did not open (but we did not ask).
The location and the breakfast are good and the area around the hotel is very claen. You must pay for the pool inside, outdoor pool is not kept clean properly,no chairs on the balcon of the room. Rooms are small.
This was a very expensive stay as we had mistaken the cost per room for the total cost of the hotel and when we checked out the total cost was therefore double what we had budgeted to pay. It cost us £600 for a 2 room 2 night stay!! What annoyed us most was the fact that this did not include breakfast or use of the indoor pool or Spa - everything was chargeable on top. We felt that we had been completely "ripped off". Whilst this was a nice hotel, it was no better than any of the other 4 star hotels we had stayed in this holiday which had averaged out at 60 euros per room per night, one even including a super breakfast. We would not recommend this hotel or stay there again because of this.
Wonderful location and landscapes. The hotel is environment-friendly and very nice. The outdoor swimming pool only opens at 11.00.
This is a wonderful old house with great rooms, a relaxed ambience and exceptionally friendly and obliging staff. We had a two-bedroom apartment at the top of the hotel which was self-contained and very spacioius. Perfect for our family of 5 (3 young children). The kids loved it. The village is a good base for visiting the many seaside towns along the coast and for exploring the Picos de Europa.
Charming and helpful young host. Efficiency of staff. Excellent value. Unprepossessing situation.
the staff was very polite and accomodating.the hotel was very clean,we travel with 2 small dogs,the room was very large,outside space very comfortable and in a good position for walking the dogs.Will certainly use this hotel again.Very easy to find and only 30 mins from the ferry. The railway track was very close,with trains running from about 7 am.but not noisy enough to stop us using this hotel again.
We were made most welcome especially by English speaking Juan who looked after us very well. The meals were excellent local cuisine with a wide choice and very reasonably priced along with the wine! The bedroom was simple with en suite and again good value. No. We enjoyed our stay.
It´s a place too cosy!
Beautiful facility, helpful staff, great breakfast. Staying here was a very pleasant experience. Jardin de Carrejo is a wonderful getaway for anyone.
This is a really lovely small hotel. The room was modern, clean, spacious and nicely furnished (although I don't think we had a standard room). Food, both breakfast and dinner were very good. Staff were friendly and eager to help E.G. serving us drinks on the terrace. Not really a bad point - but bear in mind that it's a bit out of the way so you may not want to drive out to eat in the evening. (Dinner available in the hotel with lovely fresh-cooked produce.)
Friendly staff, though the front desk is not staffed all day, but there are always staff at the Petrol Station to help. A fairly decent cafe is available, or a short walk in town will take you to a couple of decent places to eat. Very clean, quiet and safe feeling despite being so close to the motorway.
Excellent room.Please write at least 15 words No reception or staff on duty.
The hotel is new, the room was well-furbished, the bathroom was clean. Close to the Altamira cave and the town of Santillana. The hotel is just located in a service station of the motorway A-8, so the view from windows was not very amazing...The price for a double room in August was too expensive.
Central localization. It was some noisy
The price was the best for the hotels in this area it was located in a service area close to the motorway. There were no noise but you should take the car for everything
It had a good shower.. Next to a petrol station, no staff at reception so you had to check in at the garage, rooms cold, breakfast also at the petrol station and not the hotel, quite possibly the worst hotel I have stayed in.
The hotel is relatively new and good furnished. The pool lies on a parking behind a gas station, where truch drivers are resting. Impossible to enjoy the facility. The staff does not speek english at all.
Closeness to main road and hence ease of finding
Restaurant allowed smoking and not very good either
Basic but comfortable hotel Poor location near a gasoline station; quite far from the center of Santillana de Mar (about 5 km); impossible to use the pool, just in front of the station (maybe it would be better to add a fence around it). No phon in the room