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Wonderful staff.Management,restaurant,reception,bar everyone made you feel like a valued guest at the Jafferau.Incredibly helpful.This hotel also has the most spectacular location and great facilities for a superb holiday.
The location of the hotel is excellent right on the slopes. The prosfessionalism of Roberta (hotel Receptionist) was outstanding and a person who is on top of their profession Minibus service to and from the hotel was inconsistant and depending on who was driving the minibus, one excellent driver there and totally realible. We were two adults staying in the hotel while the Christmas period saw alot of kids no proper facilities for adults after dinner and kids seem to run the show with creche facilities closed in the evening, need a larger lounge area for adults only
Relaxed atmospher, friendly staff. Very helpful on last day and let us have use of a room until we left late afternoon for no charge Food was average
Fantastic views, excellent facilities
Cleanliness and modern facilities As it was self catering limited kitchen utencils. No wine glasses.
A nice, simple, family run - and very family friendly hotel, which proved an ideal out-of-town base for our ski trip with our children. A car is essential as it's a 10 minute drive to the town/lifts (there did seem to be a bus service but we didn't use it). Great value if unspectacular dining, lovely mountain views and clean apartments...we'd stay there again. Recommended.
beautiful view to the mountains, comfortable kitchen. kitchen needs to have cleancers to keep the tidyness. For tourists it is unreasonable to buy cleaning fluids for 3-4 days. In winter the floor in the bathroom is icy. The battery did not always waork, so it was cold to take the shower. It would make sence to make heat-insulated floor ot at least provide the bathroom with controllable heater
tutto ok, personale gentilissimo letti scomodi
Location We were disappointed on a number of counts:
Very Close to the Ski slopes Breakfast didn't go for long, and was never replenished. Didn't offer alot for after the ski slopes were closed.
friendly staff no free car parking, strange sign in elevator telling no beverages is allowed there, no breakfast before 07.30
Proximity to ski slopes and ski hire facilities No tea/coffeee making facilities in room - available on request - had to ask repeatedly for kettle to be supplied
The staff were very friendly and helpful. The apartment was clean, well equipped and cosy. All in all a lovely place to stay.
Really big room in off season, because it 's usually rented to ski groups. I needed to call the hotel employees because on my arrival nobody was there anymore. But then I could enter after 10 minutes, so overall rating is still good.
heating & bathroom
Great location, absolutely perfect for our needs during our cycling trip. No
location in the old towm very poor cooking facilatys
Flexibility of the owner and his a can do attitude. Very well equipped room. Unfortunately stayed only one night but would definitely consider staying there again.
Warm,quite cosy centrally located close to shops and bus A bit noisy, poor sound insulation due to very thin walls Kitchen could do with some extras like a toaster and a microwave
Good location in old city Too far from slopes
The staff where super friendly and helpful. The Residence was a fantastic location in respect to the mountain and the facilities where great. Unreal we will be back!!! Only thing I would say is maybe to have a microwave in the room - that would be a good idea!!!
The owner was very very helpful and friendly. Would not hesitate to stay there again.
Extremely helpful staff who provided us with very good evening meal even though therestaurant was closed. Comfortable, clean, spacious rooms. Free parking (outside). Good wifi. My only very minor gripe is that the breakfast was a bit spartan. (But then again, when isn't it in Italy?).