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Nice clean room Employees lacked customer service skills, and there were a lot of parties going on so it was very noisy
Location: conveniently located in Barrie for cross country ski trails Other loud guests (but it was March Break so to be expected)
All good loved the fresh made waffles
Stayed for a wedding. The woman who greeted us at checkin was very nice. It was clean. The bed was surprisingly very comfy. It's a high priced motel. It's fine. A little overpriced. Should be more like $79 (at most) No matter how you slice it - it's a motel. You have to walk upstairs with your luggage. Sounds lazy but if you have a lot of bags, it's not fun.
clean and quiet no key to entry
the location of the hotel was very easy to get at, even driving in the dark as we arrived fairly late the friday night. The stench of old/foul cigarette smell in the carpets in the hallways leading up to our room made it very nausiating,especially being a non-smoking establishment and the god-forsaken smell that emitted from the washroom floor next to the pool. One would have to hold himself/herself from using that facility till they get to their room.
Arrangements were very kindly made to store our bicycles indoors. We found the staff welcoming, friendly and helpful throughout our 4 day stay. There was excessive noise in the hallway late one night, clearly a lack of consideration by other guests rather than a failing of the hotel. Annoying nevertheless!
The room was really well decorated and clean. The rooms were quiet and kept out sounds very nicely. The hotel staff was friendly and receptive. They happily upgraded our room for us to a jacuzzi room. We got a smoking room and there was no way to ventilate (the windows didn't open), and we had a jet tub where the instructions were posted wrongly on the wall (we had to phone to the front desk to ask how to use the tub)
Convenient for visiting relatives
I found the atmosphere relaxing, the friendly staff, and the continental breakfast were greatly appreciated.
Friendly hotel staff My room was non smoking but cigarettes and marijuana waived into my room constantly. I called the office and the response was'some rooms are smoking'. Not would you like to try another room, etc
The room is very clean and the bed was very comfortable. having a fridge and microwave in the room is excellent. The coffee in the room was the worst coffeee I ever tasted.
I found the hotel very clean and easy to get to. The staff were very polite, helpful and friendly.
Clean pool Breakfast that comes included is brutal
very convenient. A little highway noise.
Clean with comfortable beds. When I asked for a takeout cup of coffee for the early morning, I was told that they did not have takeout cups. The customers were taking advantage of it. I went next door to the travellodge to purchase a cup of coffee. They told me to just take one.
Room was nice Was a large tournament group staying and they filled the halls yelling and screaming till very late and nothing was done about it...
I liked that there was a Chapters Bookstore right behind the hotel.Also staff put hockey game on for me in the lounge.
Staff were very friendly. Check in was fast. Room was clean and tidy. Our hot breakfast was a bit cold and we got to the buffet at prime time apparently, so there was a wait at the waffle station.
Friendly staff, clean room someone was smoking on our floor (non smoking hotel)
continental breakfast was lovely rooms were a little too small
Front staff were friendly and accommodating, Kitchen and housekeeping always did an impeccable job! Great location - close to everything. Just a suggestion: for those staying more than a couple of days, it would be nice to change up the style of eggs to scrambled with bacon :p Also, would be nice to have a ramp in front of the main doors where it can be more visible and accessible, instead of off to the side where parking can block the ramp.
the front desk staff was extremely nice and helpful, and the room was very clean. It was just what we had hoped for. not really the hotels fault, but we had a whole bunch of young boys...early teens staying in the hotel and my husband was trying to sleep during the day ( had the flu) and the kids continuously ran up and down halls, banging and yelling. We repeatedly asked them to please stop and be quiet, but it continued well into the night, so the first night was good, but the second night was horrendous.
quiet, plesant and helpful staff, no
Great value for the money N/A
The hotel staff were friendly and the hotel was clean....
the jacuzzi was nice to have in the room.
easy to reach it, free parking breakfast could be improved
The staff was pleasant The pool was too small. The fitness room was not inviting. The check-in time was late.
It is a small hotel, thus more intimate and friendly service. Able to park right outside your patio doors and very easy to load/unload. Free internet, pool and hot tub. Right off of the 400 and close to many shopping and restaurant venues. Rooms very adequate with queen bed, couch, desk, etc. Very good value for the fee paid. This is what I did not like about the hotel, but not necessarily coomplaints.... 1. They do not have in-room movies and we had thought we may do this at night. 2. On the fridge there is a panel that tells fridge temperature and it actually lights up the entire room ! ! ! Not that big of deal but make sure you cover this before you go to bed...or it is a very bright "nite lite" for sleep walkers!
Location We had kids banging on our doors, patio and hall wall. They also were running up and down the hall and sat right in front of our door. From 7am -10:30am. Which is horrible when you get in from the Christmas party at 4am !!! The room itself needed to have a good wipe down. When we where getting ready to leave the next day, we noticed in spots on the headboard where it looked like people had rested there oily head.
The staff were very friendly and helpful. We booked this hotel because of the hot tub but we weren't able to use it because it was out of order. Also, the weekend we stayed there was a large group there as well that stayed up all night long being very loud.
This guest did not leave comments about this hotel.
Brand new hotel in Barrie.
Rooms were very nice They could clean more in the hallways
new and clean and amenities good. nope
The value and location, it was easy to get to There could have been more towels in the bathroom
This guest did not leave comments about this hotel.
Clean, comfortable and the night time front desk staff was exceptionally friendly and accommodating
Cleanliness and Staff knowledgeable help Definitely to much chlorine and bromine in your swimming pool smell not so pleasant ,plus you advertising your poll/ with salt water / so people think it is much healthier ,that's why my wife and me choose this hotel ,but ultimately we did not use .
Was cheap No was great
The staff was extremely nice! Overbooked and required one person to sleep on a couch in stead of a bed!
modern, very well kept, up to date in term of necessities - i.e.: the proper phone charger connections the central snack bar had terrible selection
Great price, nice beds and amenities. Friendly and professional staff, easy parking and close to shopping and restaurants
The location was very convenient for most activities in central Ontario while also not being in the middle of urban chaos. For my small holiday there really was not anything that struck me as a problem. Perhaps, for my personal preferences, more coffee and sundry components directly in the room rather than having to wander down to the lobby.
Comfortable, clean and quiet No exercise facilities and the pool was closed.
My Family and I were booking for somewhere to relax and have good time. glad we choose this resort. Very friendly staff, wonderful suites. lot can be done. We will always be there. Thank you,
Bathroom shower water pressure and heat was not to great, only a shower available, unit was due for updating. But nice grounds and scenery
Quit, nice people,no pets Only one housekeeping per week? No Bar and Restaurant in the Resort
We keep coming back to Carriage Ridge because it is a great spot to enjoy the outdoors and the 1 bdrm suite is really comfortable with all the amenities of home. We enjoy having a full kitchen in the unit and the use of the common area bbq's.
This is an amazing place to stay with your family. It's like your own little apartment and the pool is awesome for the kids! If you have 2 children and a baby your have to upgrade to a bigger room and the price difference is huge! It was two hundred dollars more to bring all three children with us.
Wonder secluded site for a long weekend. Driving distance to the surrounding lakes and downtown Orillia.
Great location for Golf, Horseshoe pit, Pool, Board Games can be signed out/borrowed during stay, EXCELLENT STAFF The BBQ area fills up fast and groups travelling together tend to hang out there for long periods of time after cooking their food (understandably though since picnic tables there - better than going back indoors and cramming a group into someone's room)
Very large room, playground, staff was very friendly and accomodating. They brought us up a playpen and high chair.
Great resort in a great location.
Size of room (we used the 1 bedroom suite); availability of storage room for bikes) Lighting in vestibule of room was poor (bulb was dead, no natural light); mold in shower stall; check-in took long time (big line up, few staff); had to drive to horseshoe bike trails (should instead have a connecting trail so no car needed).Noisy fridge.
Close to skiing Tried to sell me a timesharePool way over crowed . Poor wifi
The staff were all so nice, even when I had to come back to reactivate my room card 3 times! It's too bad that the pool was closed for renovations. I didn't get any advance notice about this.
We like the location of this hotel, and that its a newer hotel They were having problems with the tv channels. So we couldn't even check the weather in the morning, and clock radio was not working properly.
close to shopping and entertainment very nosisy but it was a long weekend and l guess kids were just being kids
This guest did not leave comments about this hotel.
Breakfast was great. Microwave and fridge in the room was convenient.
Everything seemed new and well kept. Breakfast was awesome. Beds were a little hard, I prefer pillow top mattresses. Internet went down and didn't come back up till the next day.
Children running up and down the hall, loud talking in hallway, smell of bacon very early in the morning enthawled the room.
Very spacious rooms, proximal to numerous restaurants and stores No negatives
It was newly renovated so everything was fresh, modern & attractive. The free breakfast was very nice-cinnamon buns were the best! There was a little box so you could take one for the road if you were full. I loved the fridge, micro and countertop area. No. The pool was a little small but still nice to have. Only 21 people were allowed in the pool and around the deck, so it could get very crowded very fast, but we had the pool and hottub to ourselves.
Had a parking spot for truck and boat close to our room, Friendly staff. Nice environment and quiet Nothing comes to mind
We found it to be quiet even tho there were many hockey teams staying over. We found the pool to be clean and not crowded. The location was very easy to access and a super location to everything. We didn't have to interact with staff so i guess that was a good thing and all went well. Overall, a great stay We wish there were more choices of restaurants within walking distance. We wanted a few drinks in the afternoon and didn't want to drive to go eat. We ended up ordering in Swiss Chalet. Good but would have liked more options.
The location was great, We used it as a home base, for travel to the north, as we were on a "fall colours trip". Also, the room was well appointed, and very clean and comfortable. A special thanks to "James", on the front desk...very personable & helpful,several times. No. we were very pleased with our experience.
Great Outdoor Pool!!!
It was good. Excellent assistance from receptionist and maintenance staff when required. Comfortable room and bed - although the "double" was smaller than expected. Relatively close to town. Highly overpriced dining room and a rather sub-standard gym facility - small room, old, old equipment, very hot. Despite positive comments above, this hotel is, for its current state of upkeep, overpriced. Like other hotels we've experienced, it relies perhaps too much on its ancient laurels.
the outstanding breakfast! Simply cuisine delicious! -
The Hotel and Staff were very good, and helpful to the patrons. but the Event Staff was not prepared for the rain with the concerts. The shows for at least 2 of the acts were cut short, and one didn't have time to do a proper sound check. The Acts still brought their A+ games and gave excellent shows. they should be invited back, well comped, And honestly apologized to. A few of us fans for Motion Device traveled long distances to see and support the band. Most of us drove 6+ hrs. We weren't disappointed by the band. We felt for them and what they had to deal with. Their Professionalism came through with Flying Colors!
The Location in proximity to the casino
Reception staff were excellent, bed was very comfortable, and the breakfast was good. An actual breakfast room with tables would be good.
Good place little lacking in the breakfast area
Good location - close to shopping, food and the beach. Okay for a short or stop over visit. They still have a lot of non-smoking rooms available, this slightly interfers with the air quality for non-smokers.
room size and cleanliness price is too much for the facilities
Close to highway This is not an Inn, it's a two bedroom dorm room. It was very dirty. The carpet was stained all over, the chairs were stained, and the bathroom floor was dirty. The beds were hard and uncomfortable, no matter how you laid you would wake up every hour in pain. The shower was a small corner one that even my 11 year old could fit in nicely. I would not recommend this place to anyone.
Stayed one night. It definitely needs some upgrading. Mold on the bathtub calking and the tub itself needs refacing or replacing. Window seals were gone in the bathroom. Basically the bathroom was not good but its aesthetics. The breakfast was not good. Too many carbs. I wouldn't stay again but it was the cheapest option and it showed.