Cons: We were not informed at check in of available services provided.
Pros: The room was large for a standard size & the separate bathroom is a plus. The bed was also very comfortable
Cons: The dinky coffee pot is terrible! Even though is was a keurig it is not user friendly and defeats the purpose of not having to leave the room to go get coffee in the lobby. For a large hotel the sign in front is almost hidden and very small.
Pros: I loved that it was located in Downtown and the best restaurants in town were within walking distance of a couple blocks.
Cons: The staff didn't clean out room till past 6 pm and did a not so great job
Pros: Location and overall good hotel
Cons: I can't think about anything that I would change. Very nice
Pros: Hotel was centrally located to our event. We were staying in Bartlesville while we visited the Mercantile in Pawhuska.
Cons: Heavy rain and the probability of flooding in the area forced us to take a new route home. We called the front desk to see if they had a map of the area we could look and and they did not. Would have thought they would have had that.
Pros: Nice hotel.
Cons: Air conditioner in room 321 made a buzzing sound all night. Kind of bothersome. Could use an adjustment.
Pros: Ease of check in/out. Location. Kitchen and lounge on site
Pros: Nice hotel for small city. Also, the food was very good and the staff were very friendly and accommodating.
Pros: It was nice and clean
Pros: All the staff we came in contact with were so pleasant and helpful. The pool/hot tub area was maintained to the point it looked new! The hotel restaurant had great service and food. We will likely visit this great town again and will stay here again!
Cons: The bathroom exhaust fan didn't work. The surrounding rooms and ours had loud door hardware. The bed didn't seem to respond as we set the control dial for firmness. The reception desk area (only) had a sewer gas smell each time we went to it/by it.
Pros: The staff was professional and helpful from the front desk to housekeeping. I had some special medication delivered to this hotel while I was there. The front desk worked with the kitchen to ensure that the package was stored properly until I returned.
Cons: The desk receptionist was a bit abrubt. The room that they served breakfast in had significant water damage over 40% of the ceiling. It was a very unpleasant setting to have a meal. We had no idea if there could have been mold, it was unsettling.
Pros: Great beds! Nice bathroom
Pros: Everything was nice and clean
Pros: It was very clean and the beds were really comfortable.
Pros: Beautiful hotel with an attentive staff.
Pros: This hotel was extremely clean and well maintained.
Pros: The hotel is located right in front of the mall, which is nice for shopping without having to drive anywhere. The breakfast was well stocked, hot, and ready for whatever time we went down. The rooms were clean and nice. Overall, great place to stay.
Cons: There is nothing negative about this hotel.
Pros: Our rooms and linens were exceptionally clean, staff was great and the location is very convenient.
Pros: The room and hotel was in a great location and clean.
Pros: Clean, comfortable bed and great shower. Staff was courteous and helpful.
Pros: Clean, great breakfast
Pros: Close proximity to downtown. Rooms were very clean and ready when we arrived.
Pros: It was in a central location for all the places we needed to be close to.
Cons: The hotel is old and had a smell to it. The doors had a sign that stated keys required to open doors, however doors were not locked. Anyone could enter them. Locks on room doors were not very secure either. If someone wanted in, they wouldn't have trouble
Pros: The bed was good.
Cons: The carpet was sticky and needs to be replaced in the hall way and our room. The pool and ice machine were out of order. I would rate this a one star hotel.
Cons: No hair dryer, asked twice and never got one, no hot water was moved rooms and still no hot water
Pros: It was a good location.
Cons: It had an odd smell and the room was very muggy.
Pros: Everything was very clean, staff very friendly. I would definitely come back again.
Cons: Only that the pool on Thursday evening wasn't open but I was really ok with that found other things to do.
Pros: Good service clean rooms
Cons: All good
Pros: The staff was friendly but not empathetic towards our complaints as there really not much they could do.
Cons: There was a car show in town at the same time so all night there were revving engines and tires screeching. Trying to walk in to our room with a sleeping infant was completely thwarted by inconsiderate guests as they drank their alcohol in the parking lot
Pros: Location. Price. Breakfast!
Cons: Pool was closed during our stay.
Cons: I asked the front desk for bath towels, he brought washcloths.. I thought he would come back with bath towels when I explained which ones I wanted. Had to call again in the morning to actually get some.
Cons: The airconditioner faced the indoor pool and pumped chlorine fumes in with cool air
The evening staff was nicer than the morning the morning staff. In the morning the staff acted like it was awful to make more coffee and get more creamer
Pros: Check in was easy, the room was clean.
Cons: The bath tub was stained.
Pros: The room was very nice and we love to be able to park right outside our door.
Cons: Breakfast left a lot to be desired.
I would recommend this motel but with reservations
Pros: location, quiet, clean room
Cons: outside needs sprucing up. Bathroom needs complete redo(hole in door, broken tiles, missing grout, etc. TV reception poor quality.
Pros: Clean friendly staff.
Cons: could use a remodel showing its age
I had to stay here because I was on a very tight budget. While the people that runs the hotel are nice, I just can't stay any more. The sheets are itchy, there were bug (not bed bug) issues, and the shower having a band-aid have all made me move on with finding a different location for this week's stay. I stayed there a total of 8 days split over two weeks.
Pros: Staff is friendly but the rooms need some work on quality and upkeep.
Cons: I had to switch rooms due to flies buzzing around. I was also getting bit by something (not bed bug related). The new room I switched to was much better but I found an old band-aid in the shower which is really gross.
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