Dining
Basics
Accessibility and suitability
Bathroom
Laundry
Services and conveniences
Workspace
Health and safety
Parking and transportation
Media and entertainment
Bedroom
Things to do
General
Family friendly
Fitness
Pool
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is very clean and the rooms are updated and comfortable. However, some guests have reported issues with cleanliness, such as a damp and mildewy smell in the room and a dirty pool.
What are the main amenities offered by the hotel?
The hotel offers amenities such as a complimentary full breakfast, an indoor pool, a fitness center, and free parking. However, some guests have mentioned that the pool and hot tub were closed during their stay.
How is the quality of the beds at the hotel?
Guests have praised the comfortable beds and clean, modern bathrooms. However, some guests have reported uncomfortable beds and a musty smell in the room.
Is the hotel staff friendly and helpful?
Many guests have complimented the friendly and helpful staff at the hotel. However, a few guests have mentioned encountering impolite or rude staff members.
What can guests expect from the complimentary breakfast?
The hotel offers a complimentary full breakfast, and many guests have praised the quality of the breakfast. However, some guests have mentioned limited breakfast options and crowded breakfast areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
November is considered the low season, which could mean fewer crowds and potentially lower rates. Keep this in mind when planning your visit.
Nearby Attractions
The hotel is conveniently located near attractions such as Palm Island Indoor Water Park, Batavia Downs Casino, and Dwyer Stadium, making it a great choice for leisure travelers.
Check Room Amenities
Some guests reported issues with room cleanliness and maintenance. Before settling in, it might be helpful to check the room thoroughly and report any issues to the staff promptly.
Pet-Friendly Accommodation
If traveling with pets, it's worth noting that the hotel allows pets on request, although charges may apply. Make sure to inquire about the pet policy in advance.
Verify Pool Availability
Several guests were disappointed by the pool and hot tub being closed. It's advisable to confirm the availability of these facilities before booking, especially if they are a priority for your stay.
Consider High Season Travel
June is considered the high season, which could mean better weather and more local events. Keep this in mind when planning your visit.
Accessibility Features
The hotel offers increased accessibility and features such as roll-in showers and elevators, which can be beneficial for guests with mobility concerns.
Breakfast Inclusion
The complimentary breakfast received positive feedback from many guests. It's a convenient option to start the day off right without having to leave the hotel.
Business Center Access
If you require business services, the hotel provides a business center and fax/photocopying facilities, which can be useful for business travelers.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
|---|---|
High season | June |
Average price (weeknight) | $107 |
Average price (weekend night) | $138 |
Value for money | 7.4 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Rochester Greater Rochester Intl |
Distance to airport | 27.3 mi |