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Clean, well decorated, attractive, and comfortable room. Old tv without hd. Most hotels these days have flat screen hd. But this is not critical. Appreciated the wifi in the room at no charge None really
Comfortable and clean Needs a snack bar in addition to main restaurant . Something for quick bagel, muffin, donut in morning
The stay was great the service was outstanding i will definetly go back
Really good service. I will stay again.
1) The business centre. It was very useful for me. 2) Breakfast was decent, but I think the team could be more friendly to a foriegner, by asking if they need anything....it would go a long way 3) I was surprised, that there were no bell boys. This really amazed me, when the front desk girl walked up with me...it was a lovely gesture...and I respect that a lot. 1) Wished there was more to do and see on the property 2) I was expecting a Suite, I did not get an answer when I had booked it and I did not know what it costs, as I wanted to stay in a Suite. 3) I would like more channels on the TV. 4) My booking done through www.booking.com had been in principle ignored. ie, I was first offered 2 separate beds and smoking option, I had to finally settle for smoking option as I wanted a king bed as per what I had booked!!
Friendly staff premises very clean.Especially liked the welcome cookie..Breakfast room staff gave the start of your day a good buzz. Overall very pleasant!! The walk to get to the room, but then it is a big hotel.
They charged unwanted things for me . And no compline try break breakfast
Location I don't know where to begin. When I arrived, the person behind the desk couldn't get off the phone to greet me properly. Next, he scanned my drivers license, which I found odd that he had to do that. The hotel needs to be painted, and updated with new amenities such as the television in the room. The TVs are old tube TVs with no remote. The cable was spotty at best. For the price I paid per night, I expected better. It should be considered fraud to pay more than $50 to $60 a night to stay here.
Close to where I needee to go Very outdated and not very welcoming.
Room it's very clean and the pool The back stairway do you need pay attention it's smell bad (pp)
The pool water was a pretty blue This place is old, run down, and needs to be bombed and start over. Room was filthy, carpet disgusting, bed saggy, Internet spotty, TV limited, walls thin, and everything thing smelled like your older cousin's garage apartment back in the 70's. My room looked nothing like the photos on-line. Front desk worker was surly at best.
Nothing Rooms were disgusting, they don't move furniture when vacuuming the floor.
The price was so low that I was expecting to be cheated, but the reviews were excellent, so I tried it. We were 2 and we both found this motel wonderful, it's really quiet, in a nice location, well-kept, the rooms are very clean and the staff is extremely nice. It was a great value for the money we spent, and we would surely stay here again. It's a little bit far from Boston, but with a car it is 10 minutes drive and there is a 7$ parking for the whole day!
the room was clean but the smell was ugly poor detergernts. enoungh for one night only.
Friendly treatment by the recepcionist. Excellent price for short stays.
Convenient location. Toilet backed up. Managment provided plunger.
hotel was basic clean no noise nice clientele ice cream parlor right next door convenience 2 mins away bedspreads
Comfortable and clean, but recommended only for short stays, since there's nothing in the area. This motel is very basic. There's no breakfast and there are very few places around for breakfast, lunch or dinner. The city has no social life at all, so you have to take the car to go to Cambridge or Boston, which are far than expected (40-50 min). Personnel not very helpful.
I liked the facilities in my room I did not like the bathroom shower and the door which could not be locked
good location at a reasonable price; 20 minutes by car from alewife T station, cambridge, for convenient traveling into Boston outdated room accommodations
Nice area. Right next to a great ice cream shop. The room had a weird smell. The closet had a piece of ceiling missing exposing it to the attic. Could not use wi-fi or cell phone in the room.
Convenient budget motel near Boston, quick drive to Cambridge via Route 2. Includes pastry and coffee or tea. We got on our way quickly and easily.
The staff was amazingly friendly--from the front desk to the breakfast crew to the room maintenance staff. Also, the location gave great access to major highways as well as Middlesex Turnpike (to get to the Alewife T station). It would be nice if they could refinish the metal in the elevator cabs. The rest of the interior decorations were fun and creative, but then you get into elevators that look abused and it took away from the overall effect.
Room was clean and well maintained. Some breakfast items were above expectations while others were below expectations (is it possible to water down scrambled eggs...seemed like it). Too few staff speak or understand english. Advertised items (grab and go breakfast) did not exist, and given a run -around when I asked about it (last person in the chain said "no!"). Overflowing trash can in front of the hotel is an eyesore and sanitary issue.
The property is in need of some TLC or attention. I have stayed with Sonesta before but would not stay again if this was first experience with them. Bathroom had hair on the edge of tub and in the corner of bathroom - not reassuring that room was clean. The door to the bathroom didn't close all the way because the door frame was warped. Some very strong fragrance - perhaps room deodorized was so overbearing you could taste it. Dirty knives in the silverware drawer. Front desk didn't ask how the stay was or I might have shared this with them. Very disappointing stay
My sister and I enjoyed the suite! Plenty of room and the kitchen added an extra plus.
The hotel offers large suites with friendly and green surroundings. As European, I don't like the fact that all breakfeast dishes are plastic and to be trashed (knowing that this is still common in the US...)
The staff was very friendly. The room was big and well kept.
Danielle and Heather at the front desk were very helpful and friendly. Overall the staff seemed very nice. I would go back.
The breakfast was wonderful! The room was very cozy and the bed was comfortable. Good lighting in the bathroom and good water pressure. The old blower/heater unit on the floor,against the wall. Feels very 1970s!
The cleanliness of the room was amazing. The decor was great. The staff was very friendly. There was nothing I didn't like.
Everyone I encountered was helpful. After only 2 days staff were saying hello. Having a Starbucks set up in the morning was particularly nice. Dining in the restaurant was fantastic. Food very good. The facility is over priced for the suburbs. The rooms Do not justify the price.
Very nice lobby / restaurant area. Extremely comfortable beds. Inconvenient facilities and amenities in the room. Room had "budget"-grade fixtures and amenities (bathroom / furniture in room). Not pleased with that after paying for a premium hotel.
Location is nice. Right off the highway and close to upscale mall. Need more selections in the longe. Didn't seem to care about upgrading elites.
Room is comfortable.. Good bed. Too noisy during the day due to current renovation. Had to change room, but still noisy.
Comfortable and quiet
I loved the pool, hot tub, and sauna. It was so nice and relaxing. I particularly liked that it all stayed open until 11pm, because at so many hotels the hours are hard to use. 6am-11pm gave us plenty of time to take full advantage of the relaxing. The beds were very comfy. The services was nice. We had room service breakfast and the man who brought it was very nice and polite. The front desk helped us a lot by allowing us an extending check out due to a wedding we had to prep for. The fire place and wall of water in the lobby were beautiful. It is a great location. Peacefully situated but also close to a huge mall so you can get all sorts of food and anything you needed. The restaurant and room service in the hotel were very expensive. Luckily there is a mall down the street with much more affordable options. We went the the rain forest cafe and had fun. Other than that I really loved everything. It was a great day and just what we needed.
Everything was awesome
Liked the room. Breakfast was very nice. Staff very friendly & accomodating. Convenient to hospital and loved the shuttle. Asked for a robe & extra blankets as my husband had surgery the day before & was cold. Staff brought them, but they were both so raggedy & torn that I almost hated using them. Seriously they need to be brought to the local shelter for dogs. Time to replace or don't offer them.
The rooms and facilities were great. The staff was professional and helpful. I've had better breakfasts at economy hotels. The food quality was very disappointing and not up to the standards I expected (given the cost and quality of the facility).
The hotel was quiet, room is big enough and breakfast is actually very good. None, it was the perfect stay!
Our room at this property had a serious ventilation problem which they acknowledged but made no effort to mitigate. The heavy odor of cooking bacon woke us each morning at 5am and did not immediately dissipate rather lingered in the room and hallways. The odor was strong and very offensive.
The staff was very nice,we felt very velcome and it was nice to have the scuttle driving os to the mall .
just a very nice place- everything was wonderful just finding it in the dark, sign by the road would help
This hotel is so well maintained and spotlessly clean. Even though it's not a 5 star hotel it's large enough that it's well staffed all the time. Even when we had our "do not disturb" sign out in the morning our room was quickly cleaned when we were out in the afternoon. We were in town to visit our son and hotel staff were very helpful in accommodating our 2 young (age 3 & 6) granddaughters when they came to stay with us a couple of nights. Also the hotel was full of HS Soccer teams in town for a tourney and the hotel strictly enforced "quiet hours". I was very pleased with that! Also loved that the coffee maker is a Keurig. They don't furnish many pods and they were not my favorite brand, but there's a grocery very close to the hotel so we bought a box of our favorite brand and also a small carton of half and half and kept it in the fridge. We really liked having a fridge and a microwave in the room. We have special diet needs so we actually made our own breakfast in the room. Was fun to make popcorn for the kiddos and watch a movie with them before bedtime too! The hotel is so close to shopping! Burlington Mall is very nice. The indoor pool is large which is good but the maintenance staff does not understand that it's an INDOOR pool! When maintaining an outdoor pool the wind and sun deplete chemicals, therefore a lesser quantity of chemicals are needed indoors. Some people may believe that more chemicals = safer sanitation, but that's not true. I've been responsible for maintaining a pool and too much is just too much. Even with an outdoor pool if there is too much chlorine in the water you use large fans to lower the concentration (yes- wind, even from fans, removes chemicals from the water). The water was cloudy (it should be clear if chemicals are used appropriately) and also foamy which means too much fungi control chemical was used, which is very unfealthy. I bought goggles to protect my granddaughter's eyes, but they still had an itchy rash from the water, probably from the fungicide which not really needed very often indoors since direct sun is what causes fungi in a pool. An over chlorinated pool is not dangerous to your health, just unpleasant, but when the water is foamy and cloudy, that's very bad. I really wanted to prop all the doors open and set up some fans!
The shuttle drivers were extraordinarily friendly! Alfred mentioned that we were near Lexington and took me to all of the sights. He and the other drivers definitely helped to make my weekend stay awesome! The room itself was wonderful and very comforting to come home to each night! 5/5 would recommend.
The hotel was very good value,convenient to access,the staff was fiorst class and we enjoyed our stay. not applicable
good quality hotel with excellent services
I like the atmosphere and everyone was very nice and it was quite too. I didn't like how small the bathroom was..I felt closed in, also didn't like that my room was next to an elevator.
a very short visit, great room!
the staff were both kind and helpful
I had an extremely pleasant stay, and would absolutely recommend this hotel to anyone who is looking for an affordable option right outside of Boston that has exceptional customer service. I stayed here on a visit from FL to see my family, and wanted to enjoy the serene environment of Lexington as an escape from the city. Everything was flawless with our stay.
Clean Accomadations came as a couple was given room with two twin beds said third party booking so they couldnt fo anything ?? there was no more king rooms Or queen beds im guessing
It was very different from the standard hotel looks, in that they are very colorful and the organization of the space and room is very unique. Definitely nice to see a hotel that is not the standard fare, especially outside of a major city. The king sized bed was pillow top and felt amazing. They had so many pillows on the bed that we had to move some off to a lounge chair. They gave out (free) bags of ice downstairs in the snack bar area instead of having an ice dispenser on each floor, which was another oddity, but we were ok with that. No complimentary breakfast, but there was an area where they served food if you wanted to order it for 24hrs. They have shampoo and body soap dispensers that are attached to the wall under the shower head. First time we saw that, and not sure if we liked it or not because it can be opened by guests and refilled, but it was better if you use a lot of shampoo and conditioner. They use Bliss products which was nice. Room was very well lit, with two separate overhead reading lights at the bed. Indoor pool was nice since it closed at 11pm. The water was a good temp but theres lots of chlorine in that water though. Overall a clean and neat experience at this hotel. I'd recommend it. Water pressure in the shower could be better. It didn't feel strong enough to wash away all the soap. Hard to get out of the parking lot of the hotel into the main road, as the stop light took about 8 minutes to change to green. Not sure if this may be a city street light issue, but they should probably have a better exit onto a main road. Bathroom could be a bit bigger as the fridge was underneath the bathroom sink.
From the time I walked through the door, I was the most important person standing in front of the agent. They made me feel like I had stayed there before. They made sure at everthing was taken care of. None
Very clean, modern and the staff was so helpful and sweet. Not a thing.
The building is a leed gold, which means green energy efficient building with great indoor air quality. The hotel staff was very professional and helpful. I would love to stay there again. The pool water was full of salt and chlorine.
The bar area, food was good, drinks we're good. The contemporary look was nice, overall great experience. The pool area was very small and extremely hot.
Dirty and noisy place
Very nice room. Comfortable and clean. Excellent price for location Staff was helpful Easy access to interstate and Boston. Heater was noisy No paper and pen in the room Breakfast could have used a few more items
THE POOL I guess! The customer service was the worst I had ever seen and I have been In hotels all over from mass to Florida Virginia south Carolina ext.I have been up and down the eastern sea board. So when me and my family get there the place looked ok so we gave it a chance. My kids like the pool so first day my wife bring my kids to the pool there r two ppl making out kissing and all over eachother so my wife ask the front desk if they could do something about it and they just ask them to leave the pool. So two minutes after my 7 yo and 1yo sees them kissing again. So my wife says something to the front desk they tell them to stop and didn't remove them from the hotel!! So later that night the two ppl got arrested cause enough ppl complained and nothing was done so the cops were called.they left. So I came back to the hotel and I was outside with my wife andshe was telling me what happened and my 7 year old son was standing with us and my son says daddy what's that smell I told him nothing go back inside. There was 5 guys outside smoking marijuana I told the front desk what happened and the guy said r they still out there I said no he said then what do u want me to do about it and I told him about the two junkies kissing in front of my kids and he jumped on the phone and the phone didn't even ring!! So I stood there for a few minutes and he acted like I wasn't there!! So I went back to my room.So the next day I left for work my wife told the management what happened and allshe said was he's new.so on the last day I was at the hotel I went to transfer money to my debit card and my account was minus 440 cause the hotel held 440 and then went back on my card and took another 440 for the room. So it put my account way overdrawn so I tried to ask the front desk management why they did that and the manager was very rude and said before I answer anything u need to book another night. So I went back and forth with my card and the hotel come to find out it was red roofinn fault so this whole thing got resolved late in the afternoon and the manager only thing the manager has to say is u need to book another night or u and yur family have to leave right now!!! I told her that after missing a whole days work cause of red roof i can't stay she told me u need to leave right now!! So that night me and my family slept in the car I have a one yo seven years old and a 10 yo and my wife had to sleep in my car until the next day!! So how was my experience at red roof inn?? It was the worst experience of my life!! I hope this helps
The room itself was quite nice, and the beds were comfortable. We noticed that there were no bath towels and only one hand towel in the bathroom. We also noticed that there were remains of food left in the drawer of the dresser. I called and asked for this to be taken care of. They provided towels but left the food crumbs. I asked about towels for the pool and was told they were at the pool. There were none, so I had to call to ask for those. The pool was lacking clarity, but it was okay and my grandkids enjoyed it. The service personnel were mediocre. Would work on their own tasks before taking care of customer standing before them (me). The breakfast was very mediocre, and food most desired not replace. The "donuts" - (is that what they were?) were inedible.
your breakfast was great, Smoking area should have been in the back of the building. The odor in the entry way area was terrible. It seemed that patrons were hanging around the breakfast area and families or patrons who were going to eat couldn't sit in the area.
Staff is friendly and quick. Rooms are clean and comfortable. Great value for the business traveler. Breakfast is very simple, hard boiled eggs, yogurt, bread, cereal, coffee, juice.
The bed was comfortable, and the hotel was conveniently located near target and several decent restaurants. The pool that was advertised here, and on the site, was closed and there was no indication that this would be the case. I specifically chose the hotel for that reason. The hotel itself is one of those red neon-lighted places, and looks nothing like the picture. Very dingy and tired place. The water pressure in the showers was horrible, and the hot water lasted for a few minutes at best. The towels could use some serious fabric softener. The walls are extremely thin, so bring some ear plugs if you plan on getting any sleep at all. They charge you to use the safe, whether you use it or not, and you have to ask for the fee to be removed at the end of your stay.
The location was fabulous for visiting downtown Boston. Even with a daily parking fee when we went downtown it was still cheaper than other options. The room was very modern and included a mini fridge. The breakfast was extremely disappointing. I know you don't stay somewhere for the breakfast alone but it really helps cut down on trip costs and this one did not even have cereal and milk.
Pool Complementary breakfast No pen and paper in room Hardwood floor in room Had to walk past front door to get from pool to room. It was cold out.
Most everything was very good. The only real problem was the breakfast. It was not terrible but there was not enough seating and the staff had a hard time keeping up with replacing food and utensils.
It was very dirty and needs many repairs.
Value for money! Great room (Big and clean) and free parking & Wifi Elevators was a bit old and not always clean
Appreciated the indoor parking as it rained the whole time we were there and the room was very comfortable.
Friendly staff, clean and extremely comfortable room. This isn't the first time I've stayed here and certainly won't be my last! Nothing. Smooth sailing all around.
Room space Internet performance late, It is slow response.
Being woken up at 7am on Sunday by fire alarms telling us to exit the building. Don't even know what but went right back in. No apologies or information upon check out.
- when I checked out, I settled by a mean of payment different from the credit card used for reservation; I've had a problemon my credit card(double debit); the problem was solved by the intetvention of Booking - suggestion for who travels in group: the hotel, that is located at 18 km from the town, provides a shuttle that takes you to rhe train station in Woburn (it takes 20 mn by ttrain to go to town); bur, as the retutn train ti ket costs $12 per person, it' s betterto take the car and park iit near the Noeth Station
The personel was very helpful in guiding us with our city tour. Easy in easy out to the highways and resonably priced for the comfort level it offers. I would say that the service at the restaurant could be fatser.
The King size bed was comfortable and room was somewhat clean just a few dust spots Your TV's need to be updated and also the bathrooms
The room was very new, extremely clean and we would recommend staying here. It was a pleasure to find this hotel en route to our destination.
stuff was helpful,if you missed anything at home (for shaving / shower etc) you can get it at the desk.
Clean and professional; nicely appointed room; breakfast was fine. Pleasant and helpful staff. Good value for the money. No
balcony walks in bad shape
poor maintenance ...
This place is pretty run down, and the baseboards in my bathroom could be used for gardening. See above.
It was cheap and near where we conducted business. The staff was very lazy and the hotel itself is falling apart.
Location and price Sink water just dribbled- had no pressure
easy access to highways they didn't honor the room I reserved/confirmed with credit card. I wanted a 2 bed standard room but they gave me 1 king sized bed room -not even a sleep couch available
The only good thing about this hotel is the breakfast. They provide a wonderful and delicious breakfast. Besides the breakfast everything else is awful! I wouldn't recommend this place to anyone unless you're a heavy smoker and enjoy the smell of cigarettes. We were a family with two young children who asked for a non smoking room, the room had non smoking sign but reeked of cigarette smoke! It was absolutely Awful! The smell is so strong that my nostrils burned. And our room wasn't the only one. My mother and sister were also staying here and complained about the same smell. You can't sleep comfortably at all and the front desk only assures you that it's a non smoking room. The outlets are all loose so the phone chargers would constantly fall out, the sink was clogged and filled with water while you brushed your teeth and only drained very slowly when you turned off faucet. The iron was burnt and stained my husbands shirt, never replaced. The handle in the shower is also loose so while taking a bath the knob will slowly move and start showering you in cold water. The entire feel of the room was just gross. We wouldn't even allow our toddler to crawl around. You get what you pay for that's for sure, we only lasted two nights here then checked out early to go to another hotel
Good breakfast and liked the noon check out. Could hear EVERYTHING happening outside, tv was fuzzy to watch, cheaper places to stay in area, didn't have recycling, finding parking close to room was limited and same price online as just showing so no deal.
Location from Salem Room smelled moldy
There was a bed to sleep in and I could take a hot shower. The room was falling apart. Lights didn't work correctly, there was water damage and mold and someone had burned holes in the curtains.
The staff was helpful over the phone, trying to help me find my way there when I got lost. They mapquested the directions and read them over the phone to me as I was driving. The shuttle was not working. We were hoping to utilize it to go out for dinner (not knowing our way around), but they said it was broken down. They said they'd try to get another one to help us out, but by the time we needed to leave (we had reservations), they were unable to get one for us.
The front desk staff were really nice. Location was good and the price was right for what we got The place could use a sprucing up. New carpets and a fresh coat of paint would do wonders. Breakfast was just ok nothing special.
When I saw this gorgeous room I called the desk thinking I got a room that cost more than I paid! I had high hopes for a great breakfast, but the food was typical manufactured steam tray food.
It was a very comfortable, relatively inexpensive place to get away for a weekend with the kids. The pool is very nice, and the breakfast buffet is excellent. It is better situated for locations north of Boston than for city visitors, but quite close to the Burlington Mall stores, restaurants, and movies. Certainly quiet and a good value!
Comfortable bed and very good breakfast with lots of choice. Swimming poo, was clean but a little small, Hard to find, well outside Billerica
Free Internet access at the room Not to my recollection
They told me I did not have a reservation and it took me 30 minutes to get a room. First they told me they were sold out then they found one.
Clean,beautiful room,great beds,friendly staff n/a
The comfortable room, the great staff and the value. I would consider staying there any time I need to. One elevator was out of service at a very busy time
Threadbare towels and sheets. Not the norm for other Courtyard Marriotts. Surprising given it's location in an Office Park.
As you would expect from a Courtyard, all was up to high standards. Enjoyable stay. Lack of free breakfast.
It was convenient for where we needed to be; we were able to get a reservation not that far in advance; the rate, although not an amazing bargain, was pretty competitive. Two issues we generally don't have with Marriott: First, we always request non-smoking rooms and floors, but this time there was a definite smell of smoke; if it wasn't from our specific room, it was certainly from the floor we were on. Second, my reservation clearly called for a king bed, but we were given a room with two smaller beds. Since we got there late at night, had to be up and out early in the morning, and just wanted to get to sleep as quickly as possible, we let it go, but this was not our best Courtyard experience. I am saying "yes" to "would you recommend this hotel," but "perhaps" would be a better answer, and I would recommend being very specific about the kind of room you want.
Friendly staff, recently renovated and clean rooms. Breakfast service personnel could have done better job.
I like that it's secluded in a quiet area that you can feel totally relaxed...the rooms were spacious, well decorated and clean, the couch and bed, very comfy, the pool was not deep enough for adults but shallow enough for kids to swim in. I didn't like that the channels didn't have a guide menu to look at so I had to scroll them one by one...shampoo, conditioner and soap were provided but no toothpaste...I also didn't like going back and forth downstairs to the lobby to use the microwave. It would be nice if it was inside the room...Overall, it was a good and relaxing experience. I'd go back definetly
Staff was helpful and made great dining recommendations, complete with printed directions. The location was an easy commute to the venue we were attending in Cambridge. The room was spacious, clean, and decor was pleasant. Would have liked breakfast included.
Nice breakfast, but heavy on the sugar and carbs. Has workout center and small pool. Billed themselves as providing free airport shuttle & there was none. Suggested I call a cab ($100 ride) instead. Did not provide cleaning service because it was a holiday weekend. Staff utterly unapologetic. did not provide evening happy hours on holidays, either. The most eye-rolling I've ever seen in a hotel staff. They were full of themselves.
loved the breakfast. was pleasantly surprised with the accomodations as some reviews said they were too stark. However, I thought they were very comfortable, lots of perks. Thought the beds, while comfortable, seemed to have valley from use. Also, did not like choice of teas.
The rooms were beautiful and the beds were incredible. The breakfast was excellent as well. I felt very pampered.
Nothing Wrong price at check in . Did not honor the online price
The comfot and decor of my room. Close proximity to Boston. No transportation after 8:00 PM, although they advertised shuttle service until 9:00 PM
It was very nice to have a complimentary breakfast included in the price
We specifically chose this hotel so we could get on the commuter line early in the morning. For what we paid, it was a great stay. It was very average over all. The beds were so uncomfortable and the shower was either burning hot or freezing cold. The breakfast was very cold so we ended up having to go out to eat.
I stayed four nights in the hotel I found absolutely nothing that bothered me or was out of place. The hotel exceeded my expectations. It's not luxury hotel but it provides you with luxury service. There's nothing I can possibly complain about it's just a great hotel for the price!
The pool!!! And the staff is very nice!!
proximity to interstate poor choice of breakfast; room windows could not be opened
The clever combination of the restaurant.Breakfast part and lunch/dining part. Close to other shops etc. The sound of the elevator.Sounded like it needed maintenance.
Good value; includes lovely buffet breakfast; parkingot across street. Staff was accommodating and friendly.
Responsive, professional, friendly staff; top notch facility; convenient location; quiet and comfortable; good value. Breakfast not included.
Hospitality, courteous, cleanliness, view, most of all the food was freshly made and very tasteful.
The staff was outstanding and extremely helpful! Very friendly! Very comfortable bed, very clean.
Staff was very helpful. Was only there 1 night but was pleasantly surprised by the breakfast. Kids enjoyed pool.
Tasha is awesome she is an asset to the Marriott not easy dealing with the public you can't please everyone she is professional the place 5 star in my point of view very clean the rooms fantastic bed TV food listen here's the deal I wish all hotels were like this one
Very bad I book a room with two beds. they gave me a room with one full size bed for two. disabled room. dreadful feeling that gets to a hospital. The bed moved and very noise. Terrible experience. False adds.
staff was friendly and helpful we should have been told AHEAD OF TIME about the construction! trouble finding registration, no room to maneuver in the parking area, crowded on the first floor.
The general manager was awesome.
Room was ok Horrible stay. Loud construction at 8am. Fire alarm went off. Ppl having sex very loud in room next door. Hallways were dirty.
Overall nice place to stay. Convenient location, short drive to the T to take into Boston, close to Salem as well. Clean and comfy, free breakfast was good! Would recommended highly, definitely will book again when headed to Boston. Only bad thing was a little bit of mold on top of shower, otherwise very clean and comfortable.
The breakfast was good