JEN Beijing by Shangri-La

The breakfast at the hotel is great, with a variety of options available. However, some guests have mentioned that the dinner options are primarily Chinese, which may be surprising for an international hotel chain.

Yes, the hotel offers exceptional gym and swimming pool facilities, and the concierge staff are highly praised for their helpfulness and kindness. Additionally, the hotel is conveniently connected to a large shopping mall and subway, making it easy to access various attractions and amenities.

The hotel's location is very convenient and central, with easy access to a big shopping mall and train station. It's also situated between two metro stops, providing easy access to various popular areas in Beijing.

The hotel is described as modern and clean, with spacious and functional rooms. However, some guests have mentioned issues with cleanliness in the rooms and noise disturbances from other guests.

The concierge staff at the hotel are excellent, providing helpful and kind assistance to guests. They have been praised for their problem-solving skills and going above and beyond to ensure guests have a pleasant stay.

Several guests mentioned the spectacular views from the rooms, especially those facing the city landmarks. Consider booking a room with a city view for a memorable experience.

The hotel's central location and connection to a large shopping mall make it convenient for dining, shopping, and accessing public transportation. Guests appreciated the ease of exploring the area from this location.

The hotel's proximity to attractions such as the Beijing Ancient Observatory, Panjiayuan Antique Market, and the Forbidden City offers guests the opportunity to explore the cultural and historical sites of Beijing.

The hotel's well-equipped and accessible gym received positive feedback from guests. Consider taking advantage of the 24-hour gym facilities during your stay.

Some guests recommended upgrading to a higher room category to access additional amenities such as a bathtub, which may not be available in standard rooms.

While some guests appreciated the modern facilities and amenities in the rooms, others noted the absence of certain items like a coffee machine and a well-stocked mini-bar. It's advisable to check room features before booking.

A few guests mentioned encountering language barriers with the staff. It may be helpful to have a translation app or basic knowledge of Mandarin for smoother communication.

Some guests reported issues with soundproofing in their rooms, which affected their overall experience. Consider requesting a quieter room or bringing earplugs if you are sensitive to noise.

Joining the Shangri-La club may provide discounts on certain hotel services, such as dining, which could enhance the overall value of your stay.

While the hotel offers dining facilities, some guests found the food selection limited. Exploring nearby dining options or planning meals in advance may be beneficial.