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Quality of the Room NN
Staff very courteous and helpful. Room good size and well appointed.
Comfortable bed and bathroom, high end feel without the high end charge, superb swimming pool and sauna No CNN or BBC, and staff speak only basic english. Despite the international name, the hotel seems to target the local market.
A CBD hotel with glasswall exterior, but with a pleasant interior and natural marble finishings. Highly recommended for businessmen, who know their way in Beijing and appreciate value for money. The international hustle and bustly, but for that, you can walk to the nearby China World Tower.
The hotel is very nicely appointed, the natural wood and marble provide optimal ambience, the bed and bathroom are very comfortable Language barriers and local management make this hotel less accessible for international tourists, but it's a gem for the experienced business traveller seeking 5 star comfort at a 3.5 star price. A true find in Beijing.
It's not 5 star hotel. May be 3.5, maximum 4. Good location in the center, but closer subway station in 15 min by walk. Bad English on reception, bad service in the rooms, expencive price in restaraunts, not bad fitness center and swimming pool. Not bad hotel for chinese buisnesmen, but no for foreign tourists.
The services in the hotel was generally good. We would like to compliment the great service rendred to us by the Concierge. Thank you very much. However, the service in the executive lounge was poor. Staff and even the manager were not trained, they do not possess food and beverage service skills and knowledge. They were busy entertaining themselves and guests like ourselves were ignored. the food quality for both breakfast and evening cocktails were poor.
The staff were very helpful, and most of them spoke decent english and made it easy to communicate. The rooms were really nice and clean, and the size was great. Very good value for money. On the map and in the hotel introduction it's made out to be walking distance to the silk market, but it's actually a 40 minute walk and you are alot better off getting a taxi. The pool is supposed to be free, but swimming caps are mandatory without this being stated anywhere and you are charged 170 CNY for one, which dismisses the point of being free of charge I think, as not many bring a swimming cap. We were on a shopping holiday, but when we arrived at the hotel they charged us 5000 CNY in deposit for the room. I thought this was way over the top, as we had already paid for the hotel. The money wasn't back on my account before two days after I left, and therefore shrunk my budget alot. The breakfast was expensive and not very tasty.
nothing special. Cleanliness in both room.
The staff were friendly and very helpful. The room was rather clean.
The swimming pool, the location, the garden
All staff were personable and very helpful to non-chinese speakers. Breakfast was delicious, especially the bircher muesli. Room was quiet and comfortable. Hotel was central and convenient for our visit. An extremely enjoyable experience.
Location, facilities, service, design nothing to complain about
Do not book rooms through this hotel name. There are several hotels that Kayak links to China World. I wound up in the Traders hotel rather than the real China World and it was far less value for the money. Avoid this bait and switch !
The split between a local and a global Hotel. Not too americanised. No outside pool to relax - in my point of view very important for business people ..... and last but not least their partners. Second I think after some visits in your hotel you should offer good clients some award