Would you like to save as your currency permanently or for this visit only?
Good large room recently upgraded Terrible food and ongoing renovation work in Public areas very poor reception area
location, view from the room, wifi (and it was working well), atmosphere of the hotel. Room was smaller than I expected. Shower but no bathtub. renovation still going on. reception is hidden. lower staircase is a maze. Hope that renovation is finished soon!
rooms are a little bit small
Staff were very friendly and ready to help over and above their call of duty. Food was excellent and quantity of food was more than enough. There was no way downstairs from the First floor to the reception are due to ongoing renovations.
Location and staff Small room
A very traditional eastern European feel, and it is very centrally located in Belgrade - easy access to everything.
My room had been refurbished to a high standard so I appreciated this comfort. The lobby and public areas of the hotel need to have similar refurbishment as they look down at heel. There was no proper alternative to a cooked breakfast.
Everything. The staff were courteous, friendly, extremely helpful and spoke excellent English. The breakfast choice was very good and in my opinion, catered to all tastes. I was allocated one of the re-furbished rooms which was warm and very comfortable and had a view towards the Sava River. The location was in walking distance of an excellent pedestrian mall lined with boutique shops. A short taxi ride takes you to Usce shopping center which is clean and modern. Cheaper shops are to be found in sidestreets and all are well stocked. Although only spending 4 days in the hotel, I felt a twinge of sadness at having to continue on my journey as I had immensely enjoyed my stay. In my opinion, some of the views on the hotel website were unfairly negative.
Hotel location communist era service; communist era food.
Great location in the centre of the town. A bit run-down but very quaint and endearing, with beautiful stained glass windows and murals. Free wireless internet a bonus. Breakfast was perfectly fine. Staff tended to be a bit brusque but I suspect this is partly the Serbian way - they were always responsive to my requests however. I would be happy to stay there again No gym or pool
Room was good, building very interesting. The bed was extremely comfortable. Wireless internet the fastest we have experienced anywhere. 1. They really should sort out their non smoking floors and policy. 2. Tourists may like to drink tea. It does not mean they are sick. They would like to have tea made from hot hot hot water and nice good brew. It seems a difficult thing to acquire. 3. At payment stage there was an issue with booking.com rate. Apparently they renovated the rooms and felt they should charge more. This is another thing that must be sorted out before it is a grand hotel that it should be.
Excellent location. Very friendly staff. The glass bathroom door was cracked. The odour from the bathroom was not nice.
very pleasant stuff, great breakfast, the best location The hotel is new so they should take more attention on what a guest needs in a room, like a spoon, knife, something to open a coke with etc. And they should put more drinks in minibar.
This will be a very good choice for poeple who want enjoy this beatiful city: big rooms, helpful staff, the location is excellent, just next to the pedestrian area in the city centre. And a nice design.
Location is good, right in the central street, 20 min from center Single room is a prison. Small with a short and narrow bed in the center of a room (at least to bring it to the wall, for safety, not to fall down:) and with TV aside. Breakfast is poor. Last time i stayed in Crystal - much better at the same price.
Great location; good value; brilliant staff; comfortable, clean and stylish room; restaurant food fantastic and reasonably priced. If you visit Belgrade - stay here. A bath would have been good - in our particular room we only had a shower.
New furniture, TV-Channels Room close to Discotheque = noice, Shower wather not hot enough at 5h30AM
Delightful hotel with extremely clean and modern facilities. Superb restaurant with complete and colorful breakfast as well as excellent restaurant with elegant wine selection. Its best point is certainly the Spa, managed by efficient and well trained staff. Definitely, a place to go back in future occasions. Nothing at all. The whole stay was a pleasant experience from beginning to end.
Kind and helpfull staff. Nice rooms. Great showers. Absence of free internet-terminal. No swimmingpool.
I liked the design of the bathroom mostly, the room needs perhaps a more personal touch of warmth.
The only thing great about this hotel is its location - when you step out of the hotel you find yourself on the main bulevard. There is nothing to like about this Hotel. Bathroom was full of mould, water from the pipe was yellow, stuff poorly speaks any other language than serbian and really unfriendly, you have to pay for the "secured" garage" just to find you car scratched the other day. The price for the room is extremely overvalued.
Best lacation and reasonable price other things are normal standard
just down town !
location, something traditional
Hotel is located in the center of the Belgrade, great position for discovering the city. Unfortunatley hotel does not deserve 4 stars, the rooms are big, but the furniture is outdated. Rooms have air conditioning, but they should be renewed. Also breakfast would deserve more three stars than four. The staff is friendly but I would expect better rooms for the rank of a hotel although I must addmit that the price of the room reflects the quality. I would estimate it to 3 stars or less.
Reception (temporary, but could be better.
it was modern and design hotel. Room was big and new. WC with Shower ist big as well. So we like too much and relaxed an that weekend. we will stay again there. It is in the heart of belgrad centar, so we were very close to the shopping, restaurants, cafes, bars, and diskos area. it directly ont TRG Republica. Breakfast-Buffet was wonderful and perfect! No Wi-Fi in the Room, and No Wi-Fi in the Lobby, just in the Restaurant from Hotel was Wi-Fi there, and it was for free as well.
Very clean hotel, the newst in the city I think, only 4 months open. Perfect location and very good breakfast. The staff were very pleasant and helpful Problem with the tv
Location in the hart of old part of Belgrade where you have pedestrians under you eye walking in the shops arround the area and only 10min walk to the castles. Great ambience. Spa and pool would be the ultimate desire of a demanding person :)
Ideal location. Great service. Exceptionally clean Some problems with the working of the TV
Location and cleanliness of the room Restaurant and front desk people sometime were unkind
Nice design of the room & bathroom, very clean, located on the main shopping street (but no street noise in the room due to good isolation), mostly surprised my the good quality, service and atmosphere in the restaurant / wine-bar - with live-music, all was excellent. I had a problem switching on the TV, but was too tired to ask for assistance and chose to go to sleep in the comfortable bed instead :-)
We previously stayed at a hotel that was pricier. For this hotel, given the overall qualities (cleanliness, location, etc.), this was an excellent choice and exceeded expectations. It looks run down from the outside, but to me that was irrelevant. For some, how it looks from the outside may be a factor.
Central zone Poor quality, bathroom, brekfast, ....
Nice hotel good quality for price Breakfast can be better
The room was clean and re newed
Central location, good breakfast, clean room.
brekfast-times no until 10 and must have buffet
clean and good location 1.Please remind customer to take passport when check out. 2.wireless signal is not good.
It was very noisy. There was not heating, outside was cold. The breakfast was very poor.
location, restaurant and price ...
It's in a good location torn carpet, poor lighting in the room, could have been cleaner, very expensive for what we got
nice hotel, big rooms, great location, very helpfull staff , good breakfast old and worn out ( but clean) sheets and towels
The hotel was too old for my standards
The location was perfect for my needs - sightseeing. The room was perfectly adequate and comfortable - the only down side was that the window looked out into a rear well with barely a glimpse of the sky. I was told this when I checked in and I didn't spend much time in the room anyway, so I was not bothered. Breakfast was excellent and the staff very attentive and helpful.
Great location. Very big, well kept rooms, good help from the staff in general. Breakfast was varied and plentiful.
Location was excellent, breakfast included, it was clean. The staff were not helpful, and the house-keeping was strange (bed made different each day, one day the bedspread disappeared)
This hotel does not meet the categorization that is listed.There are no common rooms and breakfast is served in the room.There is a very bad smell of drains in the bathroom.In Bulgaria, this hotel and would not get three stars rating. Nothing except the location.
Location, room size, sanitary equipment ! Breakfast was quiet poor - no eggs, ham or something. just one cup of espresso and an glass of orange juice ! Breakfast to room service for such price point should be even higher !
Nice hotel and good price. Need a good map to find the hotel.
Location Small room comaprative to the price paid
The location is fantastic with lots of super restaurants bars and cafés nearby as well as the Danube and city shopping district. The room was clean, well equipped and quiet. Please see above
Closenes to the Kalemegdan and Knez Mihailova street.
The place is superbly positioned, 5-10 min walk from the main walking/pedestrian street in Belgrade, but is itself in a quiet street surrounded by a few very nice restaurants/cafes The hotel does not have it's own restaurant, and therefore breakfast supplied cannot really be called breakfast - best to just go out and walk a few steps to a nearby cafe. the hotel is really just a nicely renovated old-style 2-story apartment building with nicely done up rooms.
Excellent staff, romantic luxurious huge room with remarkable facilities. The breakfast in room idea is great. Parking provided by the hotel is another plus. Many good restaurants on the same street in less than 300 m distance
The cleanliness and comfortability of the room. The location as its easy access to bars/restaurants and some shopping. The hotel staff were absolutely friendly and assisted us to the maximum were possible.I had a really pleasant stay and would recommend this hotel to anyone staying in belgrade for a chilled and relaxed experience as the hotel is very quiet.
This hotel met and exceeded all expectations. The staff was courteous and accommodating to a special request.
Owner and staff very helpful. A delightfuf hotel in a very central location NO
The hotel design is lovely and is very peaceful while being in the fantastic spot for downtown Belgrade. Staff are very helpful and take care of your personal needs. The hotel is very clean and extremly well equipped in comparison with other Belgrade hotels.
Room and hotel staff The absence of restaurant and bar
The hotel is very well furnished, with modern and spacious decor. The staff are very friendly and attentive. It is situated within the heart of the shopping and entertainment district. I would highly recommend this hotel.