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The staff was friendly and my room was clean. I did not have any problems and was only in town for one night so this was perfect for my needs and the price was right.
newly renovated rooms; cleanliness small bathroom, poor WIFI Connectivity
Great clean rooms, friendly staff and comfortable bed. Loved the free shuttle service to our terminal as well
Room was very clean. Housekeeping service is great. Ice machines broken on a few floors.
The night I stayed, it was very quiet Morning coffee and tea did not have tea bags or real sugar
The lady at the front desk was really good Sometimes the common areas were dirty
Needed a place to stay for a few days while waiting for the next flight out of LAX. Staff was friendly and helpful. Room availability was convenient and flexible. A perfect fit. Minor maintenance to ice machines.
The morning van driver kept texting and not paying attention to the customers
The shuttle took forever to get us from the airport and the rooms were dingy, with holes in the blankets and thin pillows. The rooms are decorated to look all modern but instead they look cheap.
I didn't have high expectations for this hotel, just needed a place to crash next to the airport for an early morning flight the next day. For a basic hotel, this was surprisingly nice. Rooms were clean, staff was responsive, liked the modern functional decor,was just right. Appreciated that they had security in the lobby checking people's room numbers before allowing just anybody up to the rooms. Was a slight smell of smoke in the room
Shuttle service yo the airport Great bed
Employee should provide parking ticket ready
The location was close enough to the beaches. There were crackheads sprinkled around the area there was a spider in my room it smelled like rancid smoke even though I asked for a smoking room I was kind of disgusted by the stench. Also they charge $.75 for ice cubes actually just a bucket a small square bucket from your room which kind of blows my mind!!
We had flown from NY to drive down to San Diego and stayed for a night in LA. Our room was cleaned, renovated look and comfortable. The staff was excellent and free breakfast. Very affordable.
It is close to the airport. The room was old and dirty. Breakfast was poor.
Nothing The name is a ripoff! On the web page it was mistaken for Holiday Inn Express. This is NO Holiday Inn Express. There should be a disclaimer. The TV was a 22” standard. There were ants. The a/c was hard to regulate. Dirty carpet.
No. The bed and pillows were full of ants. The desk clerk just ignore my complaint. There was no food that was edible on my diet.
Nice finishes Comfortable bed Good TV Ants in bathroom - even after killing what we saw at night, more still came back in morning
the speed to internet is very slow
eventhough it is in the crime region , hotel is gated...and ok for singles and men
Proximity to the airport Very rundown area. Desk staff brusque and unhelpful. Cleaning staff co-operative. Inclusive breakfast was an insult to the name of breakfast, Disgusting. Shuttle service was not provided by the hotel as advertised and the result was expensive. I cancelled a booking for a return visit and this was not cancelled and I was charged as a no show.
met my needs for close to airport, inexpensive and clean
room size and quality Noise, transport to the airport
Room was clean, nice flooring and window covering. Check in evening on 2/9. Clerk not very friendly, did not smile.
Flight was canceled, could not cancel, they kept my money
First, I was surprised, that this is not a hotel, but a motel. Anyway, I was very surprised about the cleanliness of the room.. It was in very good condition (I had a room 313) It was perfect as a temporary accommodation, like I needed, when I arrived lax Airport in the night, but I do not recommend it as longer- term accommodation while it's abusing when you hear airplane landing in the middle of the night to the lax airport.
Booked a room thur Booking.com at $79.00 a night. When I got to the Motel there is a large sign that states $59.00 a night. Then The front counter person charged me $10.00 for the shuttle service that is stated to be free on your website. Priced Higher then the Stated Sign Price. Charged for a free shuttle service
Location was good. There was no hot water. A few bugs in the room and it was quite noisy by the freeway.
Location Continental breakfast and outdated appliances.
it was somewhat peaceful the smell was horrible. the bed was very uncomfortable. when i paid for the hotel it said check out was at 12pm not 11am and i had to argue to the front desk about that
Staff was great and very helpful with getting me into my room. You have all the essentials in your room. The area is a very sketchy part of Los Angeles area. I wish I would have done more research in where I was staying
The room seemed clean (I'm also a germ-o-phobe so I clean everything anyway, 5 start hotel or not) & spacious for someone who just wanted somewhere to stay - without interest in amenities. I drove so proximity amenities or food within walking distance wasn't important. I had a room on the ground floor with no other rooms above. As for it being a bad neighborhood, it's no West Hollywood, but for someone who left early and was in before dark, I didn't hear or see anything bad. The parking lot was really small and took some maneuvering in to spaces but that being said, I didn't have a problem finding a spot close to my room. The walls are paper thin, I could hear the phone vibrating for the person in the next room & when they talked on the phone. Obviously this is a design flaw that can't be changed but if you're a light sleeper you might have a problem, I had none.
-Very good value for an LA motel -Staff very responsive and kind -Gated + security cameras on-site -facilities (bed, fridge, shower, drawers) adequate -Room was way too hot, poor ventilation. -Loud noises during the night, including 1 night of a couple arguing + 1 night of loud gunshot noises -Local area very poor, many shops are protected by metal bars; hotel booth protected by bullet-proof glass
Price was decent and secure parking. Had direct TV and internet, good for a short stay. AC and heating works great. You get a frig, microwave and a box tv. Bedding had an off scent and felt a little cough after the night. The walls arn't well insulated so you can hear your neighbor watch TV. Mine neighbor went to bed at a good time so I was able to get sleep.
location, staff was friendly internet wasn't working, seems to have bedbugs
Excellent overall value for money. Recommended, unless location is a problem. Not within walking distant to any attractions.
It was central to my needs. It was a very small room, Very little parking. Rules wouldn't allow me to have guests without clearing them with the front desk first.
Very clean room, very comfortable stay, friendly staff and had HBO The surrounding area was ok
I like that the came with time warner cable, a fridge, and microwave. The manager lady was rude, my room smelled like cat urine, the shower sucked, couldn't check into my room until 6p, it was just not a good experience.
The price on this is the only positive I can think of. You really get what you pay for. And there's a police station nearby. So, first off, there's 27 rooms, and 27 parking spaces, two of which are handicapped. When I came back to the hotel after a night on Santa Monica pier, there was literally only one handicap space left empty, and I can't park on the street because that's illegal during the night. When I tried to get help from the staff about this (they are a 24hr office), no one was there. I didn't get it resolved until I had already parked in the handicap space and was in my room about to sleep. Other than that, the bed was hard as a rock, and the internet barely worked with text-based websites, let alone video streaming like Hulu or Netflix. The neighborhood is pretty scary, especially at night. Your only solace that your stuff won't be stolen is there's a police station a short walk away. All in all, if you're in a pinch and can't afford anything else, go for it. Otherwise, stay away.
Friendly staff, really large rooms, comfortable bed and pillows, clean rooms and linens, A/C in great working condition, blackout curtains. Super cozy. I slept like a baby. Also, really great location with tons of restaurants, pharmacies, gas stations near by. A few minutes' drive from LAX, car rental places, beaches. Wi-Fi was a little slow at times but overall not bad. The toilet paper was waaaay too thin and it would get stuck and rip when you try to unroll it. Just bring your own toilet paper or use the Kleenex.
Quiet Comfortable beds Newish interiors Lots of free toiletries. Great safe location close to LAX. The bathroom could have been cleaned better. I found some hairs in the tub.
The hotel is cheap comparing to others in LA area and because it is kind of close to airport and Monterey park where I have to go for my business. The staff is kind, the room is clean but smell like newly furnished, I have to open my windows all the time to get fresh air.
room was good they stole 50$ dollars from me very very rude yelled at me multiple times i have a video of them refusing to help me that i would gladly share
Location. Very small do not stay if you want to feel comfortable. In a good location but way too small and wifi sucks.
This is by no means the Ritz, but if you are looking for a clean room and a comfortable bed, this hotel has what you need. It's literally around the corner from a coffee shop, jack-in-the-box and a convenience store. Parking is a little cramped.
dirty linens, uncleaned bathroom, missing toilet roll to name a few. I had previously stayed in Tahoe and assumed this one in LA should be comparable but this is huge contrast!