Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "Incredible bar."
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9.6 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 8.8 "88% thought it waseasy to get to the train station ." -
8.6 "Great service."9.4 "94% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." -
6.8 "Rooms are ok."5.2 "For only 52%, the
bathroom was ok ." 5.1 "Only 51% saidrooms were clean enough ." 5.0 "Only 50% thought theshower was ok ." 6.9 "Only 69% said therooms were modern ." -
5.4 "Breakfast is mediocre."
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5.1 "Average cleanliness."5.1 "Only 51% said
rooms were clean enough ." 6.2 "62% thought thecleanliness of the hotel was average ." -
4.8 "Internet is poor."3.6 "64% said the
wifi quality was bad ."
Overall Rating
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9.6 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." 10.0 "City centre within easy reach , said 100%." -
9.2 "Incredible bar."
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8.7 "Great service."9.4 "94% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." -
7.4 "High comfort."9.2 "92% thought
rooms were spacious ." 7.3 "73% said thebeds were comfortable ." -
6.8 "Rooms are ok."5.1 "For only 51%, the
bathroom was ok ." 5.4 "Only 54% saidrooms were clean enough ." -
5.5 "Breakfast is mediocre."
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5.4 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ." -
5.3 "Average value."
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5.0 "Internet is average."3.9 "61% said the
wifi quality was bad ."
Overall Rating
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9.6 "Terrific location."
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8.8 "Great service."9.5 "95% found the
staff to be very friendly ." -
7.7 "Good vibe."
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7.3 "High comfort."9.4 "94% thought
rooms were spacious ." -
6.8 "Rooms are ok."7.0 "70% said the
beds were comfortable ." 5.2 "Only 52% saidrooms were clean enough ." 5.3 "For only 53%, thebathroom was ok ." 6.7 "Only 67% said therooms were modern ." -
5.3 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ."
Overall Rating
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9.5 "Terrific location."
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8.8 "Great service."9.5 "95% found the
staff to be very friendly ." -
6.6 "Rooms are ok."
Overall Rating
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9.7 "Terrific location."
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8.7 "Great service."9.5 "95% found the
staff to be very friendly ." -
7.9 "Good vibe."9.4 "94% said it was a
stylish hotel ." -
7.3 "High comfort."9.3 "93% thought
rooms were spacious ." 7.7 "77% said thebeds were comfortable ." -
7.0 "Nice rooms."9.3 "93% thought
rooms were spacious ." 7.7 "77% said thebeds were comfortable ." -
5.0 "Internet is average."4.0 "60% said the
wifi quality was bad ." -
4.7 "Not very clean."4.5 "55% said
rooms were dirty ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Great unique and hip hotel for young travelers, fantastic location. Poor option of late night food & staff did not mention breakfast was extra (appeared as though it was included).
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5.7review from
I liked the restaurant, excellent food and very nice service. Location is great too. Reception area and friendliness of the staff too. The elevator and the corridor leave an impression that you are entering an old building; not very fancy for a design hotel. The room was very cold when I arrived (the guests are supposed to turn the heating themselves?!). Also the view on the backyard is not very nice either.
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7.7review from
Excellent location. Staff are friendly & helpful. Design of room is very modern, amenities used are of good quality "Aveda".
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7.3review from
My husband and I stayed at this hotel for 5 nights and we had a wonderful time, we stayed in the executive suite which was large bright ,modern and clean all in all we enjoyed our stay at Lux 11 and would definately stay there again as the location was also good! A couple of the reception staff were not so friendly and they forgot our morning wake-up call, luckly I woke up anyway!!
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7.3review from
very central no porter to help with luggage.
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7.0review from
everything was very good, the size of the room and the price were excellent
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4.0review from
Great location for Mitte district, travel, shopping etc. and very good hair salon downstairs. Staff were not at all helpful when asked to assist with restaurant bookings/recommendations or usual requests that you might expect to be met e.g. a telephone call when the room is ready as it was delayed when we had arrived. Furthermore, we paid for a balcony room but did not get one. When we complained about this upon receiving the bill, we were told that some superior rooms had no balcony.
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4.4review from
Location of the hotel is good. Many restaurants and shops around the area. The hotel staff did not give good instructions for public transport. The tap in the sink is very low makes it very inconvenient to use. You may not want to share your room with a friend that you are not too familiar with because its a open shower and sink area which is right next to the bed.
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4.0review from
I was a bit disappointed as I expedted a better design/ quality. I booked a superior room but actually got a 30m2 double room with just one window. Also the traffic noise during the night was a bit ennoying. I would not recommend it to others as you can get better accomodation for this price, e.g. the "Q". Please see above
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7.6review from
It was calm, clean and comfortable, and the staff were welcoming and helpful. Felt that the supply of tea/coffee bags was inadequate, they should have been replenished each day. We also felt that the breakfast was mean and overpriced for a hotel of such a category.
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8.0review from
Near Alex Platz and nearby bakery and minimarket.
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7.7review from
Excellent location. Staff are friendly & helpful. Design of room is very modern, amenities used are of good quality "Aveda".
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7.3review from
My husband and I stayed at this hotel for 5 nights and we had a wonderful time, we stayed in the executive suite which was large bright ,modern and clean all in all we enjoyed our stay at Lux 11 and would definately stay there again as the location was also good! A couple of the reception staff were not so friendly and they forgot our morning wake-up call, luckly I woke up anyway!!
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7.3review from
very central no porter to help with luggage.
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7.0review from
everything was very good, the size of the room and the price were excellent
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7.6review from
It was calm, clean and comfortable, and the staff were welcoming and helpful. Felt that the supply of tea/coffee bags was inadequate, they should have been replenished each day. We also felt that the breakfast was mean and overpriced for a hotel of such a category.
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5.7review from
I liked the restaurant, excellent food and very nice service. Location is great too. Reception area and friendliness of the staff too. The elevator and the corridor leave an impression that you are entering an old building; not very fancy for a design hotel. The room was very cold when I arrived (the guests are supposed to turn the heating themselves?!). Also the view on the backyard is not very nice either.
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4.0review from
Great location for Mitte district, travel, shopping etc. and very good hair salon downstairs. Staff were not at all helpful when asked to assist with restaurant bookings/recommendations or usual requests that you might expect to be met e.g. a telephone call when the room is ready as it was delayed when we had arrived. Furthermore, we paid for a balcony room but did not get one. When we complained about this upon receiving the bill, we were told that some superior rooms had no balcony.
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4.4review from
Location of the hotel is good. Many restaurants and shops around the area. The hotel staff did not give good instructions for public transport. The tap in the sink is very low makes it very inconvenient to use. You may not want to share your room with a friend that you are not too familiar with because its a open shower and sink area which is right next to the bed.
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4.0review from
I was a bit disappointed as I expedted a better design/ quality. I booked a superior room but actually got a 30m2 double room with just one window. Also the traffic noise during the night was a bit ennoying. I would not recommend it to others as you can get better accomodation for this price, e.g. the "Q". Please see above
