Very friendly and flexible staff ( we arrived with 3 people instead of 2 and they accommodated us with no problems even though the hotel was full), good selection at the breakfast buffet, excellent location near Alexanderplatz, free Wifi and coffee at the lobby
It was a bit crowded at "the rush hour" of breakfast serving - but it was not a big problem and the willingness to serve breakfast at 6AM at our request one day really made up for it. Only German language channels on TV - not a big issue of course:)
The hotel is new with a rather informal style. It met all my basic needs for a shorter visit to Berlin. It's located not too far from the Prenzlauerberg area with nice restaurants and cafés. Very nice and helpful staff. My room was small but comfortable and quiet. Nice breakfast buffet.
Fantastic location, with Tram stop right outside. Large clean rooms and friendly staff.
The staff service was excellent, the rooms were very modern and well maintained.
There was no elevator and we were on the fourth floor, fortunately we were able to take our luggage that far, but it would have been difficulit for some. Telephone and internet were only available in lobby.
Hotel staff very friendly and helpful