Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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9.8 "Awesome vibe."
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9.8 "Terrific location."
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9.7 "Perfectly clean."
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9.6 "World class service."
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9.0 "Excellent breakfast."
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4.6 "Internet is poor."
Overall Rating
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9.9 "Terrific location."9.8 "
Great parking , according to 98%." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thoughtparking was inexpensive ." -
9.8 "Awesome vibe."10.0 "100% thought, the
hotel was modern ." 10.0 "100%enjoyed the friendly atmosphere ." -
9.7 "Perfectly clean."9.5 "95% said
rooms were clean ." 9.2 "92% thoughtit was clean ." -
9.6 "World class service."9.9 "99% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." 10.0 "100% found therestaurant service to be one of the best ." -
8.9 "Breakfast is good."
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4.8 "Internet is poor."3.5 "65% said the
wifi quality was bad ."
Overall Rating
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9.6 "Terrific location."9.3 "
Great parking , according to 93%." -
9.5 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.1 "Excellent value."
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9.0 "Food is to die for."
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8.8 "Breakfast is good."
Recent Reviews
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- Negative
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7.0review from
The staff were very friendly, the hotel seemed like it was 4 star rather than three, we did upgraded to the better room, superb bathroom and all very clean. Good location and I would certainly go there again. We were unable to see the wine celler and taste the wine, we also did not recieve a glass of wine on our arrival which we did expect.
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7.7review from
Very clean, bright modern & comfortable rooms. Food first class and good value. Stuated in a quiter part of the town. Would certainly stay there again.
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7.7review from
A great hotel, full of charm and character. It is located on the quiet Kues side, just across the bridge from the picturesque Bernkastel. This location means that there is ample and free parking - unusual in the twin town. Our room was spacious and airy. The king-size bed was comfortable with a memory-foam mattress. There was a safety-deposit box installed with no charge for use - nice touch. The buffet-style breakfast provided wide selection - cold meats, cheeses, fruit, yogurt, etc. The hotel's restaurant is excellent, well-priced and the menu is available in English which is unusual in the area - a definite added advantage. The hotel has its own wines too! We recommend this hotel and we will be back! Our only quibble was with the shower - pressure was poor, temperature a bit hard to regulate. Also, there is no reception and the front door is locked!. Once we were shown our room, it was explained that patrons use the rear entrance off the car-park. This works out well but the practice, unfortunately, gives a bad first impression.
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7.3review from
we paid the extra for a comfort room, which was nice and airy. The hotelstaff were very good and treated us with nothing but kindness. The hotel itself was spotless, nicely laid out and presentable. The only thing that was a bit disappointing was the dinner menu wasvery limited, if you did not want fish or pork every night it would havebeen a problem, also it would have been nice to have an english translation of the dishes rather than us having to ask all the time. Butthis did not spoil our enjoyment of the holiday.
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8.0review from
The staff was extremely courteous and helpful. I would recommend this hotel to anyone. Also, the restaurant was excellent. The parking
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6.4review from
it was clean, comfortable, food was great and staff excellent
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7.6review from
Very pleasant staff. Comfortable rooms. Gracious surroundings. Quiet location. Convenient parking. Pet Friendly.
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3.6review from
Nothing Old bad equipped room, very poor breakfast, hardly possible to drink in the bar, the restaurant was more Mc Donald style, serving as fast as possible to get rid of the clients, to use the table for the next meal. Not German at all!!! We go very often to Germany because of there superbe quality, this was a big disappointment.
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7.6review from
The Hotel was very clean and the staff very freindly. Good valve for money.
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6.8review from
the hotel was nice and handy for the centre and river mosel, the restraunt and court yard were nice, it was easy to park the car front rooms may be abit noisy thrrough the day with the road outside food was good, they should have there dinner menu in english . but the waiteress could speak english so she helped us with the menu. but they should have english menu
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7.0review from
The staff were very friendly, the hotel seemed like it was 4 star rather than three, we did upgraded to the better room, superb bathroom and all very clean. Good location and I would certainly go there again. We were unable to see the wine celler and taste the wine, we also did not recieve a glass of wine on our arrival which we did expect.
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7.7review from
Very clean, bright modern & comfortable rooms. Food first class and good value. Stuated in a quiter part of the town. Would certainly stay there again.
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7.7review from
A great hotel, full of charm and character. It is located on the quiet Kues side, just across the bridge from the picturesque Bernkastel. This location means that there is ample and free parking - unusual in the twin town. Our room was spacious and airy. The king-size bed was comfortable with a memory-foam mattress. There was a safety-deposit box installed with no charge for use - nice touch. The buffet-style breakfast provided wide selection - cold meats, cheeses, fruit, yogurt, etc. The hotel's restaurant is excellent, well-priced and the menu is available in English which is unusual in the area - a definite added advantage. The hotel has its own wines too! We recommend this hotel and we will be back! Our only quibble was with the shower - pressure was poor, temperature a bit hard to regulate. Also, there is no reception and the front door is locked!. Once we were shown our room, it was explained that patrons use the rear entrance off the car-park. This works out well but the practice, unfortunately, gives a bad first impression.
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7.3review from
we paid the extra for a comfort room, which was nice and airy. The hotelstaff were very good and treated us with nothing but kindness. The hotel itself was spotless, nicely laid out and presentable. The only thing that was a bit disappointing was the dinner menu wasvery limited, if you did not want fish or pork every night it would havebeen a problem, also it would have been nice to have an english translation of the dishes rather than us having to ask all the time. Butthis did not spoil our enjoyment of the holiday.
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7.6review from
Very pleasant staff. Comfortable rooms. Gracious surroundings. Quiet location. Convenient parking. Pet Friendly.
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7.6review from
The Hotel was very clean and the staff very freindly. Good valve for money.
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6.8review from
the hotel was nice and handy for the centre and river mosel, the restraunt and court yard were nice, it was easy to park the car front rooms may be abit noisy thrrough the day with the road outside food was good, they should have there dinner menu in english . but the waiteress could speak english so she helped us with the menu. but they should have english menu
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6.4review from
it was clean, comfortable, food was great and staff excellent
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3.6review from
Nothing Old bad equipped room, very poor breakfast, hardly possible to drink in the bar, the restaurant was more Mc Donald style, serving as fast as possible to get rid of the clients, to use the table for the next meal. Not German at all!!! We go very often to Germany because of there superbe quality, this was a big disappointment.