Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.4 "Excellent wellness & sports facilities."8.6 "
top-notch fitness area , thought 86%." -
9.3 "World class service."9.8 "98% found the
staff to be very friendly ." 9.5 "95% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 10.0 "100% werehappy with the shuttle service ." -
8.7 "Generally very clean."8.9 "89% said
rooms were clean ." 9.6 "96% thoughtit was clean ." 7.7 "77% said thebathroom was clean ." -
8.6 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
8.5 "Vibe was good."9.5 "95% thought, the
hotel was modern ." 10.0 "100%enjoyed the friendly atmosphere ." -
6.9 "Average amenities."6.9 "69% thought the
building was acceptable ." -
3.8 "Internet is poor."4.6 "54% said the
wifi quality was bad ."
Overall Rating
-
9.5 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.6 "Breakfast is good."
-
8.5 "Generally very clean."8.5 "85% said
rooms were clean ." 9.6 "96% thoughtit was clean ." -
8.2 "Vibe was good."
-
8.1 "Rooms are great."8.5 "85% said
rooms were clean ." 8.1 "81% said thebeds were comfortable ." 9.1 "91% thoughtrooms were spacious ." -
6.5 "Average amenities."6.5 "65% thought the
building was acceptable ."
Overall Rating
-
9.2 "World class service."9.8 "98% found the
staff to be very friendly ." 9.3 "93% said thereception staff was great ." -
8.8 "Breakfast is good."
-
8.3 "Location is great."8.7 "
Easily accessible by car , said 87%." -
8.3 "Generally very clean."8.7 "87% said
rooms were clean ." -
8.2 "Rooms are great."8.2 "82% said the
beds were comfortable ." 8.7 "87% saidrooms were clean ." 9.5 "95% thoughtrooms were spacious ." -
3.8 "Internet is poor."4.5 "55% said the
wifi quality was bad ."
Overall Rating
-
8.8 "Generally very clean."9.0 "90% said
rooms were clean ." -
8.5 "Rooms are great."9.0 "90% said
rooms were clean ." -
8.4 "Location is great."
Overall Rating
-
9.3 "World class service."
-
8.7 "Generally very clean."8.9 "89% said
rooms were clean ." -
8.3 "Rooms are great."8.4 "84% said the
beds were comfortable ." 8.9 "89% saidrooms were clean ." -
8.0 "Breakfast is good."
-
7.9 "High comfort."8.4 "84% said the
beds were comfortable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0review from
Our room at the HIE was great and had everything in it we needed. The pullout bed was very uncomfortable, however, so if we were to go there again, I might arrange for a cot instead. The small fridge, microwave, and coffee maker came in handy. We enjoyed the pool and the hot tub as well, though the towels provided in that area could have been a bit bigger/thicker. It's in a good location, fairly convenient to downtown Bethlehem (perhaps 10-15 minutes away). The breakfast was also pretty good, and the coffee was great. We will definitely stay here again if we need to be in the area.
-
8.0review from
Easy to find from the highway. Extensive choices offered for breakfast. Good coffee. Variety of pillows. Very comfortable.
-
10.0review from
I had to book a hotel room unexpectedly for a trip to visit family. I felt very comfortable and happy with my decision.
-
10.0review from
The first time we stayed in this hotel our car had broken down just off I-78 going back to New Jersey. We left it at a gas station not far and walked to the hotel. It was cold and had been raining, we looked a mess. The deskclerk was simpathetic, genuinely nice and very helpful to our situation. It was the singular best stay in any hotel in my life. The room was clean, the bed was comfortable and the breakfast was very good. When my daughters Graduation(at the arena close by) came up last weekend, I scoured the hotel list looking for this one. I don't like to stay in hotels, for the most part I always have a bad experience, until I came here. This will be the only hotel we stay in when we visit PA. I highly recommend it to everyone!
-
10.0review from
Thoroughly enjoyed our stay in Bethlehem. The breakfast was excellent.
-
10.0review from
Great Stay, hotel was great, service was great. Pool and hot tub were great and had great hours. The breakfast was pretty good, too. If I needed a place to stay again in that area, this would def. be my choice!
-
8.0review from
We planned an overnight trip to Dorney Park and needed a basic hotel within driving distance of Dorney Park. This hotel allowed us to check in at 12 noon and the attendant at the front desk was very friendly and polite. We had a junior suite which had 2 queen size beds and a small living room area with a loveseat and a chair and a coffee table. This hotel was a 15 minute drive on I-78 to Dorney Park and they had discount Dorney tickets at the front desk (they only sell one day tickets and do not sell the 2-day or starlight tickets). Positives: mattresses were very firm unlike many hotels we've stayed at where the bed is as soft as a marshmallow--thank goodness these mattresses were very decent and nobody woke up with an aching back! Negatives: One of the beds was about 4 inches away from the air conditioner and window which made it a tight squeeze to walk around that side of the bed. I suppose they pushed that bed as far as they could to make room for the mini living room to qualify it as a junior suite. The breakfast was a bit of a disappointment. I called the hotel directly to find out what was included in the breakfast and I was told they served cheese omelets, bacon, and sausage, along with the usual pastries, bagels, etc.. The day we were there the only hot breakfast being served was biscuits and gravy (eww), oatmeal, and dry plain scrambled eggs. When I asked the attendant, ''where's the bacon??'' he replied they only serve it on certain days.....I would not book this hotel for the breakfast but there was enough food there to fill you up before heading out to Dorney
-
10.0review from
This hotel is barely a year old. It is clean and very convenient to I-78 and Leigh University and Moravian College. Excellent breakfast with healthy choices. Staff friendly and helpful. Would stay here again.
-
10.0review from
I was very impressed by this hotel. The service was fantastic, check in/check out very efficient, the room was very comfortable and the overall ambiance of the hotel was definately extremely high! For the price paid, I felt like I got a great deal. Definately one of the best hotels I've ever stayed in - and I travel quite a bit. Highly recommended to everyone!
-
10.0review from
We recently stayed at this hotel and I was very impressed with the customer service. My kids were hungry at 10:00pm after swimming at the pool and though I didn't see a snack vending machine, I asked at the desk for any fruit. The young man was very friendly and kindly got my kids apples. This hotel was very clean, the staff friendly and efficient, and we all enjoyed the complimentary breakfast.
-
2.0review from
The staff was very rude. When we went to check in the front desk was very rude. We are senior citizens we need to be treated with respect.
-
2.0review from
The staff had bad attitude. If I pay full price I want to be treated politely. Breakfast was poor.
-
10.0review from
Our room at the HIE was great and had everything in it we needed. The pullout bed was very uncomfortable, however, so if we were to go there again, I might arrange for a cot instead. The small fridge, microwave, and coffee maker came in handy. We enjoyed the pool and the hot tub as well, though the towels provided in that area could have been a bit bigger/thicker. It's in a good location, fairly convenient to downtown Bethlehem (perhaps 10-15 minutes away). The breakfast was also pretty good, and the coffee was great. We will definitely stay here again if we need to be in the area.
-
8.0review from
Easy to find from the highway. Extensive choices offered for breakfast. Good coffee. Variety of pillows. Very comfortable.
-
10.0review from
I had to book a hotel room unexpectedly for a trip to visit family. I felt very comfortable and happy with my decision.
-
10.0review from
The first time we stayed in this hotel our car had broken down just off I-78 going back to New Jersey. We left it at a gas station not far and walked to the hotel. It was cold and had been raining, we looked a mess. The deskclerk was simpathetic, genuinely nice and very helpful to our situation. It was the singular best stay in any hotel in my life. The room was clean, the bed was comfortable and the breakfast was very good. When my daughters Graduation(at the arena close by) came up last weekend, I scoured the hotel list looking for this one. I don't like to stay in hotels, for the most part I always have a bad experience, until I came here. This will be the only hotel we stay in when we visit PA. I highly recommend it to everyone!
-
10.0review from
Thoroughly enjoyed our stay in Bethlehem. The breakfast was excellent.
-
10.0review from
Great Stay, hotel was great, service was great. Pool and hot tub were great and had great hours. The breakfast was pretty good, too. If I needed a place to stay again in that area, this would def. be my choice!
-
8.0review from
We planned an overnight trip to Dorney Park and needed a basic hotel within driving distance of Dorney Park. This hotel allowed us to check in at 12 noon and the attendant at the front desk was very friendly and polite. We had a junior suite which had 2 queen size beds and a small living room area with a loveseat and a chair and a coffee table. This hotel was a 15 minute drive on I-78 to Dorney Park and they had discount Dorney tickets at the front desk (they only sell one day tickets and do not sell the 2-day or starlight tickets). Positives: mattresses were very firm unlike many hotels we've stayed at where the bed is as soft as a marshmallow--thank goodness these mattresses were very decent and nobody woke up with an aching back! Negatives: One of the beds was about 4 inches away from the air conditioner and window which made it a tight squeeze to walk around that side of the bed. I suppose they pushed that bed as far as they could to make room for the mini living room to qualify it as a junior suite. The breakfast was a bit of a disappointment. I called the hotel directly to find out what was included in the breakfast and I was told they served cheese omelets, bacon, and sausage, along with the usual pastries, bagels, etc.. The day we were there the only hot breakfast being served was biscuits and gravy (eww), oatmeal, and dry plain scrambled eggs. When I asked the attendant, ''where's the bacon??'' he replied they only serve it on certain days.....I would not book this hotel for the breakfast but there was enough food there to fill you up before heading out to Dorney
-
10.0review from
This hotel is barely a year old. It is clean and very convenient to I-78 and Leigh University and Moravian College. Excellent breakfast with healthy choices. Staff friendly and helpful. Would stay here again.
-
10.0review from
I was very impressed by this hotel. The service was fantastic, check in/check out very efficient, the room was very comfortable and the overall ambiance of the hotel was definately extremely high! For the price paid, I felt like I got a great deal. Definately one of the best hotels I've ever stayed in - and I travel quite a bit. Highly recommended to everyone!
-
10.0review from
We recently stayed at this hotel and I was very impressed with the customer service. My kids were hungry at 10:00pm after swimming at the pool and though I didn't see a snack vending machine, I asked at the desk for any fruit. The young man was very friendly and kindly got my kids apples. This hotel was very clean, the staff friendly and efficient, and we all enjoyed the complimentary breakfast.
