Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "Perfectly clean."
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9.5 "World class service."
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9.1 "Excellent breakfast."
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8.9 "Location is great."
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7.8 "Nice rooms."
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3.8 "Bar is not good."
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3.4 "Internet is poor."
Overall Rating
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9.7 "Perfectly clean."9.6 "96% said
rooms were clean ." 10.0 "100% thoughtit was clean ." 8.5 "85% said thebathroom was clean ." -
9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.8 "98% thought theservice was very professional ." 9.5 "Management was excellent , said 95%." -
9.3 "Excellent breakfast."
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8.8 "Location is great."9.3 "
Great parking , according to 93%." 10.0 "100% thoughtparking was inexpensive ." 9.8 "98%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." 10.0 "Good access to the airport , said 100%." -
7.7 "Nice rooms."9.9 "99% thought the
view was good ." 7.8 "78% said thebeds were comfortable ." 9.6 "96% saidrooms were clean ." 7.0 "70% appreciated themodern rooms ." 8.5 "85% said thebathroom was clean ." -
3.4 "Internet is poor."2.5 "75% said the
wifi quality was bad ."
Overall Rating
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9.7 "Perfectly clean."9.6 "96% said
rooms were clean ." -
9.6 "World class service."9.9 "99% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." 9.9 "99% thought theservice was very professional ." -
9.0 "Excellent breakfast."
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8.8 "Location is great."9.4 "
Great parking , according to 94%." 10.0 "100% thoughtparking was inexpensive ." -
8.2 "Rooms are great."9.8 "98% thought the
view was good ." 8.3 "83% said thebeds were comfortable ." 9.6 "96% saidrooms were clean ." -
7.0 "High comfort."5.8 "Only 58% said
rooms were big enough ." 6.4 "64% thought thebathroom was big enough ." -
4.1 "Internet is poor."
Overall Rating
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9.4 "World class service."9.9 "99% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." -
9.0 "Terrific location."9.5 "
Great parking , according to 95%." 10.0 "100% thoughtparking was inexpensive ." -
8.9 "Breakfast is good."
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7.8 "Nice rooms."9.9 "99% thought the
view was good ." -
7.5 "Good vibe."
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3.0 "Disappointing internet connection."2.5 "75% said the
wifi quality was bad ."
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Extremely helpful and welcoming staff.
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6.3review from
Hotel was nicely decorated and the views were spectactular I understood from the web site that we could get a train from the hotel into Bilbao but in fact the station was a 3km drive away which meant we had to drive that evening after going out for dinner
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8.0review from
good location if you have a car, we took the cable car to downtown and back.rooms are nice, clean, comfortable. staff very friendly and informative about things to do and where to go. the restaurant just near the hotel serves wonderful food but quite expensive, and there are no other food choices around. internet in the room was very very poor, and during the evening did not exist at all. it was real problem for us because we could not book hotel for the next day, very disappointing.
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8.0review from
The manager was very friendly and was happy to help in every way. The room was lovely with a great view overlooking the city. The adjoining restaurant was fantastic.
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7.7review from
Hotel has very good location and view from the window on the valley and part of Bilbao city. It is very convenient to come there by car and then go right to the city center using funicular, car parking on the top station is free.
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7.6review from
The view was beautiful night and day overlooking Bilbao. The staff was very friendly to our family and since they are a family have a great attitude.
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8.0review from
Quiet, modern spacious room We had a car so no problems with transport otherwise could be difficult
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7.6review from
Our kids loved the short tennis. The location was lovely and the rooms were clean and well-eqipped. The picture on the TV could have been betrter and the air-conditioning was a little noisy.
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5.2review from
The area and view
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6.5review from
Only stayed overnight so was adequate for our needs.
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8.0review from
Extremely helpful and welcoming staff.
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8.0review from
good location if you have a car, we took the cable car to downtown and back.rooms are nice, clean, comfortable. staff very friendly and informative about things to do and where to go. the restaurant just near the hotel serves wonderful food but quite expensive, and there are no other food choices around. internet in the room was very very poor, and during the evening did not exist at all. it was real problem for us because we could not book hotel for the next day, very disappointing.
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8.0review from
The manager was very friendly and was happy to help in every way. The room was lovely with a great view overlooking the city. The adjoining restaurant was fantastic.
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8.0review from
Quiet, modern spacious room We had a car so no problems with transport otherwise could be difficult
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7.7review from
Hotel has very good location and view from the window on the valley and part of Bilbao city. It is very convenient to come there by car and then go right to the city center using funicular, car parking on the top station is free.
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7.6review from
The view was beautiful night and day overlooking Bilbao. The staff was very friendly to our family and since they are a family have a great attitude.
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7.6review from
Our kids loved the short tennis. The location was lovely and the rooms were clean and well-eqipped. The picture on the TV could have been betrter and the air-conditioning was a little noisy.
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6.3review from
Hotel was nicely decorated and the views were spectactular I understood from the web site that we could get a train from the hotel into Bilbao but in fact the station was a 3km drive away which meant we had to drive that evening after going out for dinner
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5.2review from
The area and view
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6.5review from
Only stayed overnight so was adequate for our needs.