Extended Stay America - Birmingham - Inverness

Bugs in room

The staff was wonderful. Everyone here is pleasant and professional. Upon checkin the room appeared clean at first glance. we had to clean every surface fr counters to light switch plates. Very dirty

The location,price,and privacy are good Twice I have stayed here and plumbing issues were a factor. Once I didn't have hot water to shower on the way out, and this visit led to a flooded toilet without any tissue or bodily waste in it. No plunger and had to deal with this at 3a.m.!

The location is always good. Usually I room at the top floor. This time I was provided a mid-level room. This was my worst experience at this hotel because on the top floor a hyper animal,a dog that I presumed, was running back and forth in the hallway all night. No sleep.

Nothing Everything

This Extended Stay Hotel was exceptionally dirty the carpets, the floors the pool the bathroom it seemed nothing had been maintained at all even the lights in the room were so dim you had to turn on all of them just to see. WOULD NEVER STAY HERE AGAIN!!!!

The price.

Size of room Staff

This guest did not leave comments about this hotel.

Staff was friendly. Big room Dirty carpets, furniture, walls and moldy bathroom. My foot sunk in the bathroom floor. I could hear everyone in rooms around me.

It was in a great location My room smelt like smoke. Sheets were dirty, air and heat did not work. The window wouldn't lock and the entry had a large whole in the wall plus the carpet was dirty.

Location The room smelled horrible and dirty towels were hung in bathroom.

Nothing The Roaches that were on the wall. I took pictures of them. The smoking all over the exits. The odd smell of the rooms. The key that didn't work. The missing bedding...The list goes on!

not very much to like Not sure enough space for this question. The layout is awful,upstairs, downstairs, deadends, no elevator,no ice maker,noisy halls and noise in room above, room basicly dingy. Had to run around in the shower to get wet, very old and worn out shower head.

Tub barely drained, no trash can in the room, the tv remote didn't work, staff rude about pets, no elevator. I requested a 1st floor room and was told the first was 'full.' I saw several ready to go through open curtains as I trekked to the 3rd floor.

The Coffee in the lobby tasted nice. Hotel room kitchen was dirty, ripped up wall paper, food & crumbs left on floor, missing light bulb in side table lamp, beds were smaller than stated (Main bed wasn't Queen, it was a full, and pullout wasn't a Full, it was a Twin). Hall ways smelled bad.

Staff was helpful and pleasant. Bad odor in rooms and halls. Old and worn down.

Price Staff not helpful or customer friendly. If you arrive before 3 pm they are rigid about not letting you check in. Not flexible. But they are all sitting around laughing and joking. Facility is heavily worn carpets, ceilings walls dirty furniture missing.

After a late night arrival ready for some good sleep my girlfriend and I were surprised to find that both extended stays were full and although we had paid for the room we were not able to get one. So we did what any young American would do in a tight spot with no money for another room somewhere elae; pulled in the back of the parking lot and slept in the car. Not the most desirable of circumstances, now debating if priceline is worth the risk..

Even though the hotel is smoke free the room had a smokey smell to it

Location Rude cursing staff, unprofessional, roaches in the kitchen, dirty carpet, loud rooms

LOW PRICE Just was 'tired' throughout. The halls were narrow. Lots of space around door. Room was not quiet. Very plain furnishings.

The Price, the size of the room,the kitchen and the bed. It was comfortable there, if not plush There was a slight odor in the room and more so in the lobby.

There are no elevators and I had a third floor room. I had dog crates to bring up. I was given the key to the wrong room and walked into someone else's room at 930 and scared him to death. Not cool.

This ESA is exactly same as what I had last time, nice suite. Cleanliness is horrible, dirt carpet, restroom and kitchen.

The location was great. For the price it definitely needs to be updated.XXX a week is way to much for their 20 year old furniture. It has went downhill since they bought it from Marriott.It ddoesn't matter cause I had a problem months ago with no pool and never got refunded

the price was right and the location was great. Extended stay rooms were very loud. Old and broken furniture. Breakfast bar was not good. Missed the items usually in a hotel, shampoo, blow dryer. Didn't think about needing to bring my own.

Cheap Very poor service. Not very well maintained. Feeling of insecurity about leaving valuables on property

The room was larger than expected. The bed was almost clean. Nothing else was clean. The common areas were grossly dirty as were the room's kitchen (grease permeating the walls) and bathroom (strange wet green spots on sink and tub).

There were spider webs on the windows, insects crawling on the carpets and there is so much dust not cleaned at all.

nothing really carpet is not clean, there is some kind of oil smell in the room

The price. I really was disappointed in this hotel. They were remodeling the first floor and we needed a handicap room. No elevators so we had to use stairs. Very hard and painful. Carpets were dirty and towels had stains on them.

the hotel is bad, no ac ,not clean.smoking roms,is one star hotel. dont recomendent