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The price, the breakfast and the staff were friendly too. Would stay again The location is kind of secluded. The pillows were lumpy and the wifi was spotty
Pool hot tub open till 11... Clean .. Checkout is at 12 and I felt a little rushed at like 10 by the staff
Large room. Comfortable and clean. Pleasant staff.
The room was comfortable, and the staff was pleasant. We had an issue with the air conditioning, and the staffer who helped out turned out to be the manager herself. After assisting us, we had a fun chat about her daughter's trip abroad to Brazil. The options for getting something to eat nearby were severely limited. There was a Pizza Hut across the way, a grocery store, and a small business strip next door, which included a coffee shop, casino, and a day care center, among other things. Also, we had hoped to have a refrigerator in the room, but this hotel did not have them, apparently. Also, the fitness room, as too many are, was only equipped with a reclining bike and a treadmill. At the least, there should be a Pre-Cor type machine, which works the whole body.
Too far from attractions, free breakfast was poor.
The room was very nice. It met our needs for a comfortable night's rest. We'll stay again.
The location. Beautiful view of the city. The room was very basic but clean. Nice bed and pillows. Worked great as a place for sleeping when enjoying the area. Price was great! The hot water ran out before my short shower was done and the tub/shower was oddly small.
I thought location was ok,some of the staff friendly and helpful. they need to stock rooms with supplies better. have more choices for breakfast. if you wanted spot to park you had to get back to your room early otherwise your spot was gone and never knew where to park.
Newly renovated. Staff was friendly and helpful. From the outside the motel looks old, but my room was shockingly nothing like the outside. The furniture was new and modern ergo. The room had a chair with foot rest and side table, soft bed, desk and chair, a dresser, bed side dresser, flat screen tv with several channels, mini frig, new clean microwave, full modern vanity and linen rack. The room was freshly painted vibrant shades. New tile floors and modern tiled bathroom. Stayed 3 days and I wish I would have spent my entire stay in the area at this motel. It is affordable and had easy access to the highways. The pool was very clean too. The included breakfast bar contained four cereals, OJ, Apple Juice, fresh fruit, Yogurt, milk, bagels, English muffins, blue berry muffins, several types of breads and bake goods. It's was very similar to breakfast bars at non-airport chain hotels. Overflow parking is on 2nd st. In the early evening there are freight trains about four blocks away, wasn't really that loud unless your at the pool. Bottom floor rooms can hear some foot traffic of the room above, but about average with motels with this layout.
Hotel is easy to find, staff I dealt with was very friendly, beds comfortable, wifi excellent. Check-in desk closes at 10pm and if you arrive later, they leave the key outside in a very accessible to anyone box (convenient, but feels very unsafe). Parking lot is not nearly big enough for full capacity, so if you arrive late, you will have to park on nearby street (not indicated, so we presumed this).
Ok for the price, best hotel in town was only 15 dollars more. Stay there instead. Only people at the hotel were basically the staff. Not going to be negative, but seriously what's up with the constant hounding to get into your room. Every day a letter stating we are going to come in. Relax it's going to be ok, there's only 3 other people in this whole place.
No elevator and room was on 3rd floor. Also, I get the price gouging because it's bike week, but $200+ for a so-so room is ridiculous. Oh, and the breakfasts were horrid.
Comfortable beds, cleanliness, great location Shower head needs to be replaced
The bed We stayed in the basement which was the 1st floor. Not impressive for the rate we payed.
The location was great. Easy access to shopping, dining and major highway. The room was very small. Only one person could be up moving around at a time.
Rooms are small, cramped and noisy. Lots of noise from the freeway and the parking lot at all hours of the night. I did not feel safe walking around the facility and definitely would not allow my 12 and 14 yr old to walk around alone. Wifi is an extra $3/day charge and I was not informed until after I purchased 2 days that only one person can use the password at a time with our family of four.
Overpriced... then had to pay for internet.....I did then couldn't even load up maps. Fast food joints offer free internet..... and at least they work
Very friendly staff, economically priced. Laminate floors were great especially with allergies. Conveniently located for sightseeing. No alarm clock but not a big deal; I'm on vacation, I will wake up when i'm not tired any more!
Our first room was full of bugs, the toilet ran, and there was a gross, crusty splatter of what we are choosing to believe was lotion on the bedside table. Our second room was dusty, cold due to the fact the heater did not work, and the lock mechanism on the door was broken. The staff was friendly, apologised for the problems, but could not give is a new room because they were full. They also could not give a full or partial refund because we didn't book with then directly.
It was only about 20 minutes from the airport, and convenient to some good restaurants. Staff is very helpful. Rooms were clean. Rooms had been remodeled several times and are dated.
Nothing Bugs. Comforter dirty as in stuck on crud from last person. Dirty floors. Old mattress. Could hear the freeway and the people outside room very clearly along with the people in the rooms next to me
overall was good,no complaint coffee ,not strong
The price. It was right next the the interstate so there was a lot of noise, the bed was hard and uncomfortable, and the tv didn't even get clear reception. I will not stay there again.
Pool was cold and very rowdy kids my granddaughter was hit In head by the beach ball they took from her and proceeded to kick around wildly
They messed up my reservation only gave us 1 room not the 2 I booked thru you. The beds were twin beds not queen as I had booked. They would do nothing to fix the situation other than to tell me to call you. Not a good way to run a business.
Pet friendly - and free for pet Updated room Shower rather than bathtub/shower Room was hot, but was remedied very quickly by employee, who was also friendly. No shampoo, hair dryer in room, or convenient location for ice. Had to get these items from office, which was a trek. I also had a 2nd floor room, and have an aversion to height, so I did not venture out for any of these.
Reasonable Price, clean room, comfort bed, and good breakfast. no refregerator.
We had a very nice time and everyone was very nice and friendly.
Great location, close to everything. nothing
very nice and clean
After wrongly booking our stay and making us drive through the night to another place they gave us a nice room for the second night. Other than than the hotel is nicely located to explore the area. After wrongly filing our booking a week before we actually arrived and booking that of my credit card they send us to another hotel 20 miles away at 11pm at night. That destroyed our traveling plans for that day and almost for the other day as well. The problem was fixed for the second night but I would have expected more of a compensation than just reducing the price of the second night.
Very friendly Staff, Front desk allowed us to store our bags while our room was still being turned over. They had a good breakfast. I had Biskets and Gravey everyday. But lots of selections.
The staff was very curtious and the room was comfortable and clean. It is spread out. Rooms are far away from lobby, dining, and ice.
Quiet at night No bed linens upon Arrival, wasps on the exterior of building
The bed was comfortable It was loud, and a little run down
Breakfast was OK. Room smelled musty. Lamp was broken.
We had a non-smoking room that smelled like smoke. The room was not very sound proof. someone in the room above us walked around all night and it sounded like the ceiling was going to fall in. The breakfast area was very congested and to small for the amount of people staying there.
The room smelled terrible
location, value hard to spot, parking
Staff very friendly. Good value for a budget motel.
Location and the Staff Yes, TV was not working, AC was making a lot of noise. I would rather Ask for refund of that peice of my Amount from the hotel amount I paid....
It was close to stores and mount rushmore It said it was pet friendly but we weren't allowed to have a pet
ghe staff and room was every thing a great motel should be like we were very pleased the breakfeast was not posted right and had to get what they had left
Good location The bathtubs were scratched and appeared dirty. Around the faucet seemed grubby and dirty. Sink was scratched and appeared dirty. The air conditioner was really loud. There was a tomato sauce stain on the blanket spread out on the comforter.
it was great for the money and it was centrally located. It was clean and the staff was very courteous no
Close to Rushmore Older but staff was very helpful.
location, staffs,cleaning Internet speed is horrible
The staff was awesome! They were very friendly and if you needed something, they were able to help you right away. The location to the Black Hills was also great. The hotel is on the south side of town, on a major road that takes you to Mt. Rushmore. The Internet did not work in the rooms. I had better luck connecting to restaurants across the street. Also, the breakfast was pre-packaged items like pop tarts or fruit pies. There wasn't a lot of variety.
Easy to find and within access to attractions near by. No.
price, location, breakfast was included (did not know this from reservation) room smelled musty upon arrival. air conditioner was up near the ceiling (room came with a step stool for this purpose !) and was VERY LOUD when running. Our refrigerator had not been cleaned out from previous guest's leftovers.
This guest did not leave comments about this hotel.