I arrived late in the evening and the owner was on hand to let me in and get settled .Room/bathroom were clean and comfortable. Breakfast the next morning was the classic 'Full English Breakfast' -featuring Award winning sausages from the local butcher! No Dislikes - disappointed that i missed the 'Biztro restaurant'. Next time !
It's 'Old World Charm' and central location. Couldn't have been better, simply perfect.
Premier room had small garden and was exquisitely positioned. Jacuzzi bath great and bed comfortable. Staff were friendly and helpful. They've obviously spent a lot on this beautiful building and outbuildings - the main house dates back to about 1700 Despite being quiet, you walked out of the front door a few yards to the High St and River Windrush Food was 2 rosette standard - I thought it was a little bland, but that was a matter of taste - it was beautifully presented.
Gardens. Parking easy. Quiet. Well presented throughout. Excellent breakfast included in rate (although fruit dish rather mean!). Generally friendly and good service. "Classic" rooms were smaller than anticipated for price and their interior design modern and appeared not in keeping with age of building. Service was very good, although younger waitress forgot who was having what even though we were alone at breakfast! I'm not into feng shui at all, but the hotel felt almost back to front in the downstairs areas.
it was beautifully situated we found the staff, particularly the night manager, aloof and condescending
Service & food was superb We stayed in room 2. The bathroom was tiny & the bed was on the hard side
Courteous and efficient staff in a lovely hotel.
Location and quality of the food at breakfast Room too hot and damp-leaky radiator
Location was perfect Didn't explain the heating remote in one of the rooms - therefore was cold until we asked. Electricity went out due to faulty light globe.
The surroundings are amazing, the food was at a very high level and the room was nice it was all a little over priced, food, wine, room. its was very nice, but i've stayed in better for less.
The room was spacious and the bed was very comfortable. The staff were very friendly. The room we had was quite noisy as it was situated on the ground floor and the gravel driveway run right passed it and the hotel kitchen was in close proximatey
A beautiful room which was very well appointed Had to ask for television. Not in room. No clothes hangers in wardrobe. When bought they bought the wrong type, unusable. Told restaurant would be ooen for lunch when I enquired before arrival. Was closed for refurbishment. This was rather major as it was a special celebration for us.
It was all worth the money. The room, the facilities, the staff & the location No
Friendly welcome, clean rooms, varied and well priced menu, good breakfast None
Hotel, full of character, in a beautiful location. Informal atmosphere. Fantastic food from local produce. Breakfast served at a reasonable time - not too early! Staff friendly and helpful - recommended local walks. Room very comfortable.
I proposed at the plough and I am very glad I picked it. Lovely staff, great room, good price, nice food, great location.
Pleasant efficient service at all times when needed. Attractive historic building with modern facilities in rooms. Quiet countryside surroundings and hotel gardens.
the four poster bedroom was spacious and very comfortable
beautiful location the room was quite small but as the hotel was old that maybe was to be expected. Breakfast wasn't served until 9am on the Sunday (which we thought was quite late as we had to go into London early) but we weren't told this as so were hanging about from 8.30.
Evening meal - excellent chef General state, eg worn carpets, ripped upholstery, cracked washbasin
Veryb satisfactory. No.
the winter`s tale room was lovely and the staff were very helpful and friendly. we also really enjoyed the food in the restaurant and the service was great too
The meals were the best part of our stay at this "hotel" which, apart from the bathroom, resembled more of a B+B. We had been allocated a room up on the top floor, which meant we had to climb quite a lot of stairs to get to our room.
Very courteous staff and a comfortable classic styled room in a building with character.A good breakfast is also provided.
Lovely English Breakfast. They could mention that bedrooms have TV with DVD
Friendly and obliging staff. No
staff who really cared about us, nothing too much trouble. Cosy place to stay, lovely food and good value for money.
Lovely food and surroundings. Friendly and efficient staff. A heating problem was sorted as soon as practicable and in the meantime every effort was made to ensure our comfort. nothing
We enjoyed our stay at Burford Lodge very much we were made to feel very welcome. Food and facilities excellent.Highly recommended! I would suggest maybe a covered area outside for those of us who do smoke and the weather is bad!!! Not a complaint just a suggestion!
I was most impressed with all the staff. They were polite and extremely helpful I felt my room was a little tired and could have done with some redecorating
The staff are very friendly and helpful. In fact they go the extra mile; when we asked to leave bags in reception because we'd arrived before check-in time, they checked us in anyway. I was staying on business on this occasion, but would recommend it to anyone staying for leisure/pleasure too. Will definitely be staying there again. I put on four pounds!
Room was nice and new, however not what I would class as delux as was booked The pool was a good 5 minute walk from one hotel to the next and staff where poorly trained, TV remained broken for 2 day of our stay
The location was very good and when the staff learn thier roles and find thier way around the hotel, it will in no doubt be a lovely place to stay. The cleanliness of the room was extremely dissapionting and the staff where not very friendly.
The area, although we had to go everywhere in the car, also the room was lovely the fact that the spa was not attached to the hotel again we used the car not very good when you come out of the swimming pool
facilities breakfast good evening meal portions small for the price
The size of the room was great. Food was value for money from the bar, the breakfast was good and extensive. Nothing major
you felt a relaxed atmosphere, no rushing around. it was great.
Friendly staff at meal time, plenty of car parking, ideally situated for A40 Swimming pool far too small
Comfortable room with good facilities,a very good meal with very effici.ent and friendly service no lift
Absolutely the best, most beautiful hotel we have stayed at in the UK. Wonderful restaurant and wonderful food as well as service. Keep up the good work. Highly recommend your hotel. No
peace and quiet and the location Choice of dining menu and the cost.
Good facilities, good food in restaurant, good room and friendly staff. Good location for shopping in Oxford and visiting the Cotswolds
Reception staff were helpful and room and bed were spacious.
Breakfast and staff were first class Bedroom needs to be re-decorated and bathroom up-graded - these were disappointing features in a hotel with a superb location, within an historic buildingm
Good room, nice atmosphere, reasonable food No hot water on the Saturday morning, cold shower on a bitterly cold stay
room was big enough to live in! pleasant and polite staff. sheets on the bed instead of just a duvet! yippee! heating was very hot, but then that's a personal judgement
Our room was very spacious, warm and quiet. Location is excellent for walking and sight seeing.
Very good staff , helpful and very friendly, very good food,lovely old hotel with ancient beams and uneven floors good atmosphere. No bad points
Restaurant food was superb and would recommend it.stay was enjoyable. Room was too hot and not easily acccessible
Nice genuine people on staff. Mattress a bit hard, but I am incredibly fussy about "bed quality"and have an incredible merino wool mattress cover at home so I am a bit of a "comfort obsessive"!
Great location good value I would certainly stay again check in - I think the receptionist was having a bad day and when we got back he was still grumpy!! All the other staff were great
Friendly staff, lovely food and a wonderful location The rooms were scruffy round the edges we had a light at the door that didn't work. Bath panel was broken and damp coming in onto the carpet.
Heating could be improved
The beauty of the surrounding countryside and the magnificence of the hotel itself.
Beautiful location and grounds. Stunning main building but not all the accomocation is available in the main building. The hotel is not really set up to cater for individuals visting. It is more of a conference centre. The evening meal was a buffet style with 3 choices and based on what the wedding party next door were having! The ambience of the restaurant was more canteen than restaurant. Having said this, if you asked staff for anything, they were happy to provide it.
Elegant calm atmosphere; welcoming helpful staff. Really an oasis of tranquility.
The overal immpression initially was good. The food was very acceptable although the evening meal menu was rather limited. The beds!! although the mattress in the first room I used looked fairly new it was poor quality with little comfort offered. After complaining in the morning nothing changed so coplained again was moved to another room which had a marginally better mattress.
The decoration of the rooms downstairs and the hall ways the room was very small end badly apointed
Pleasant setting with an impressive approach The room was too condensed
Stunning building with wonderful grounds and great breakfast and updated room. Nothing
Great value for money.
The restaurant food was very poor. Bar food not much better.
tea coffee in rooms the 'hot' breakfast was served before we had finished the cereal. It could have been hotter
Staff very friendly and helpful Rooms and facilities perhaps a bit tired...
food options, central location noisy room, needs triple glazing
Staff were helpful and friendly. Excellent breakfast
lamb shank evening meal poor. good cooked breakfast.
We were attending a wedding at the Fleece and this was ideally located. We requested a quiet room due to previous reviews about noise from the front, we were put in the annex in a newly decorated room. No issues with parking. Overall this hotel was ok, nothing special. Although the room was newly decorated the bathroom wasn't, there were 2 bad mis-spellings on the towel instructions in the bathroom which summed up the hotel really, lack of attention to detail. Remote control didn't work, bad reception on the 5 channels, really early breakfast (8:30 finish is far too early if you're on holiday), adequate breakfast but a lack of choice.
Excellent evening meal
I booked two rooms - 1 family room and 1 single room. The family room was spacious and comfortable. However, the single room was not very clean and there was evidence of damp - it was not satisfactory. There was also a lot of noise from the neighbouring bars on the Saturday night and whilst the Marlborough is not in a position to have any control of this it did mean that we got very little sleep until after 4am on the Sunday morning.
Nice clean hotel and ideal central location in Witney. Breakfast service each morning was utterly hopeless.
Comfortable bed and good food Limited car parking
Character hotel. Standard room very small, we stayed in the barn conversion annexe, room was very small with single glazed window which was very noisy.It felt as if we were staying in a beach hut. There was a noise in the pipes which kept us awake most of the night.Also we had to travel to a nearby pub as the restaurant(which is another pub a minute) away was full, priority to guests with bb and e meal.
I liked the helpful staff in the restaurant who worked extremely hard on the sturday evening of our stay. I stayed in room 121 which was awful and i have complained personally to Diane Cornish the sales manager and i have yet to have the courtesy of a reply to my comments.
The reception and cleaning staff were extremely friendly and welcoming The setting is delightful and the food in the restaurant was very good. Our bath room was very cold - no apparent heating and interesting though the high ceilings are, there was a draught. This did not spoil our stay but if the weather had been colder it might have done.
lovely location, good restaurant
The lovely village location and splendid grounds, the roaring fires and tasteful country house feel. The restaurant was a little disorganised. Four people took our orders and served us and the co-ordination was lacking and the service was therefore slow. Why not allocate given tables to specific waiting staff?
Setting and location excellent. Public rooms nice Scandinavian type rooms (118) were very very small. Little wardrobe and storage space. Walls were paper thin. We could hear neighbours even when they were whispering and using bathroom! Flight path from nearby RAF base. No double galzing. It was clear the accommodation was geared to single people on conferences/workshops. Massive disappointmant!
Lovely setting, staff very friendly. Lovely meal. There were no biscuits on the hospitality tray.
The hotel grounds and local area The fact they have a two tier system where guests staying at the Old Swan get dining reservation preferences and their own roped off lounge area that the Minster guests cannot use
Location Staff and service
We stayed for 2 nights to celebrate our wedding anniversary. The first room was extremely hot, we spoke to reception who offered us another room without hesitation. The restaurant is excellent both for breakfast & dinner. After eating there the first night we definitely wanted to on our second night but forgot to book. So after a day out and about came back to hear it was fully booked being Saturday. However the staff were brilliant and said they would manage to squeeze us in and we weren't disappointed, the steak was perfect along with everything else! Staff very friendly and helpful. Lovely grounds and setting. Will definitely go back.
The dinner menu and the breakfast was very good. The staff were friendly and bar area was traditional. The bed was a bit soft.
very pleasent room,with lovely fresh cooked food in pub
nothing particularly stands out - rooms were comfortable but not special, food was mostly good. Waiting staff were attentive owner / manager has a rather abrupt manner which can be off putting, Breakfast portions are small and do not justify the £9.95 price tag. Cheese board portions also small - I have seen bigger Dairy Lea triangles!
excellent location, accomodation, hospitality and food The breakfast was very good, but you had to make a choice by means of a menu. You could also limit the choice with a buffet, but the guest would now free to take what and how much he wants.
Good food, comfortable spacious room and ideally situated near to RAF Brize Norton.
Comfortable, good atmosphere, convenient for Oxford.
Bed was uncomfrtable. Kettle did not work
Relaxed atmosphere, helpful staff, excellent food.
Convenient and very quiet. there were no other facilities in the vicinity so you are a captive audience. As a consequence, the prices for drinks etc were very high.
Food was excellent. Room was comfortable For a superior room, the bathroom needed updating and the room initially was cold
The room, the quiet, the comfortable bed, the excellent breakfast (even though I only ate it once), the accommodating staff (thank you for my early morning latte on the patio). Turning off the patio lights around 11 p.m. (midnight?)..... I couldn't have my late night read outside.... a small thing, but important for me. It would have been good to have a facecloth included with the room's linens.
The food - both breakfast and dinner was outstanding. The best meals we had in our tour of the Cotswolds.
Burford is a lovely town in the Cotswolds. Also the countryside surrounding it is wonderful, especially in Autumn.
Fantastic breakfast and staff were very helpful and attentive.
Service was both willing and charming (though no one offered to carry my case). Excellent breakfast. One could read by bedside lights - a rare pleasure! Decor a bit shabby and not particularly to my taste. Comfortable first-floor sitting-room had unused look.
Clean, pleasant staff, good central location on the high street. Room a bit tired looking. Cream for coffee in the room was out of date. Cold room- the heating had not been put on. Facing bins at back of building & a bit noisy when staff were. Putting the rubbish out.
Friendly staff & excellent service.Wonderful food. Real ale was a bonus.
the setting the hotel was in and the views noise at night from people coming out of ball right up to 3.45am!!
The location and the parkland Felt a bit empty and lifless
very good food, friendly staff very understaffed. very expensive bar prices . 90% of rooms had a view. ours didn't.
The main building is stunning as is the setting The sevice and food in the dining room are very poor 40min wait for a cold starter most staff not from GB
The staff were very pleasant and welcoming. Some of the shared areas were very impressive and the setting was pretty good too. The room we stayed in was too small. The restaurant menu was the same for the three nights we stayed. The room we stayed in was opposite the 18th hole of the golf course and it was mowed at about 7.15am on two of the three mornings. Not what you need on a relaxing break.
The peace and quiet on a Friday night at an English country manor. 1) Never anyone at the bar to order tea/coffee or pre-dinner drinks. 2) The hideous concrete additions to a beautiful house
Very peaceful yet easy access to neighbouring villages etc. I did not like the block our hotel was in as it was some kind of reverted office block. No mini bar, no room service. No information at all about the hotel or area in the room. Breakfast was cold.
The gardens and the lounge areas are amazing. Definitely worth doing a walk through the gardens in the morning. Great value. The room we stayed in was very basic, which was fair for the price, but the window didn't open and the loo didn't flush properly. The room was overheated and had an odd smell.
The public areas and hotel grounds are lovely The rooms don't live up to the rest of the hotel. Barely travel lodge standards. Bar prices are extortionate - £11 for 2 spirits with mixers.
The house was very nice and quiet and enjoyed being able to smoke in the bar. the grounds are very nice and peaceful. The pool was very warm and clean and everything was maintained very well. The food was excellent. the buildings next to the house were not inkeeping with the house which made everything look odd. The prices in the bar were outrageous. Also there was no information provided in the room about the hotel facilities etc and had to ask reception about everything
Impressive main house and good leisure facilities. Breakfast was also good and plentiful. The room we were in was small with an odd wardrobe with no doors and sharp corners, which my husband banged his head on trying to negotiate the small space between the bed and wardrobe. Although refurbished, this room was in the Shrewesbury Wing, it looked like any standard motel rather than a stately manor house as expected.
The comfort, furnishings, decor, luxury, value for money, atmosphere. Nothing
The atmosphere, old building with nice details....living inside of History ! -
Old English atmosphere,comfortly appointed,good food and very friendly members of staff who gave help when it was needed
Staff very efficient and food excellant. Thought wine prices a bit steep and £3.75 for a bottle of water for my wife at dinner, not really justified. We could of course asked for a jug of tap water, which was what we expected.
Memories of the past,good service, friendly staff and excellent food
Location of the Bay Tree was excellent for visiting Burford. My husband and I dined in the restaurant and the food was very good. Choice of breakfast also very good. The receptionist, a young lady from Berlin, was helpful and very pleasant. Having worked in the hotel industry (a long time ago - Head Office Personnel for thf Hotels, hotels in Paris, Sardinia and also as pa to Executive Director of the Grosvenor House Hotel, Park Lane, Loondon)for many years, I noticed our room (Walnut) was in need of some cosmetic work I.E. chipped paint on the walls. I'm also not entirely convinced that the bottom sheet on the bed had been laundered properly (rather creased with marks on it) and there was also a stain on the top cover. Not noticed until we got into bed and I didn't think housekeeping would be on hand at that time of night. When you are paying £137 per night, I feel the standards should be higher. I also noticed a special offer on reception for midweek for a double room considerably cheaper and wonder why this was not available when I booked on-line?
Quiet, clean, comfortable and excellent service which was unobtrusive but sensitive to needs.
Personal and friendly with a warm and comfortable atmosphere without being coldly ostentatious
local to Burford
The friendliest of the staff and attention to detail was excellent. I stay at many hotels on business and this is right up there with the best.
Very good position overlooking the green. The food was excellent and we enjoyed Witney with its mixture of old buildings and new shops. None
The staff were very friendly and helpful. Rooms were large and well appointed with nice White Company toiletries.
Excellent staff whose sole purpose was to make you feel welcome. Restaurant food was exceptionally good. Room clean and comfortable. Parking was a bit hit and miss. If you arrived at the wrong time(ie lunch) you had to wait til the rush left to find a space.
the staff were very pleasant and the rooms were well equipped. This hotel was very comfortable and would recommend it to anyone.
Very friendly staff excelent food nice town
Gastro-pub well positioned opposite village green. Friendly but informal approach from staff, reasonable sized rooms. Good breakfast on offer.
Excellent staff very welcoming, attentive and cheerful. Lovely double room which was very clean. The food was excellent and bautifully presented. Only down side was the noise from the kitchen ventilation system outside the room window but this went off at 11.30pm
Lovely location on the green, food in the restaurant yummy, and very friendly and professional staff None
very good food. friendly and helpful staff throughout. location. small, tired rooms, noisy (floorboards, wall soundproofing, generator or extractor outside window working 24/7)
location, location, location None
I thought the staff were very pleasant, the bar area was lovely with the open fire and the setting was perfect for a weekend at Cheltenham as slightly out of town and easily could avoid the hustle and bustle of the meeting The breakfast was ok, we were pleasantly surprised when we found out because it was race weekend we would have a full breakfast (after reviews we had read we were expecting continental), the options of full english were limited. To be honest I preferred the continental piece of the breakfast which is most unusual for me. The bar did close quite early as well, would have liked a later drink.
staff were attentive and there was a nice bar the hotel is tired the bedrooms need refurbishment
Friendliness of all staff, like being with a family. Guests Lounge(s) comfortable, if a little cooler than rest of hotel. Shower good, nice and hot. Overall cleanliness. Large wardrobe/storage space. Position of TV too high, strains the neck (room 19).
Cleanliness and character Our room was located directly above the bar, so it was very noisy at night and quite difficult to sleep.
Location. Charm of the hotel. Restaurant expensive and no alternative bar menue
Only stayed one night and could not fault it. n/a
This is our 6th visit to The Unicorn and although there are more luxurious places to stay, it suits our need for relaxation without fuss. The staff are always helpful and courteous. We will return again next year for sure and look forward to lazy days in front of the log fire! the bathroom is a bit tired and needs some attention.
Location, Atmosphere, Comfort, Friendliness of the staff N/A