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Friendly employees, particularly the night clerk, breakfast OK.
We were a party of 50 people from Ireland in Madrid for a Wedding and our needs were not catered for regarding food and drink services The Hotel could have made more money from our party if services were provided at the weekends -also we could have done with a swimming pool as it was so hot during our stay - also the surrounding landscape would not be the most attractive sceanery to look at .Bussiness wise you should look at your weekend services if you want to make more money in this time of world recession. Yours sincerely Patricia Doyle We would all have liked to spend our last night at the Husa but on account of no evening meals or after drinks we had to take our business into the nearest town(Boadilla del Monte). You could have done with one extra Barperson for better service for a crowd of people like ourselves.Overall we enjoyed our stay at the Husa Madrid Hotel
Hotel facilities Relativly small room!
bathroom in the hotel The bar was not open throughout our stay and there were no shops nearby so we we're unable to get a drink (even a bottle water) or any food at the hotel. If they are not going to provide the bar/restaurant facilities they should at least have a vending machine.
The cleanliness inside the hotel The air conditioner was a bit noisy, except for that everything was good
Free internet access, cheap underground parking. Location isn't great, but metro access looked to be good (I didn't use it however).
The location was very good for where I needed to go and had very easy access to down-town Madrid as well (at least during this time of the year) The breakfast could be improved.
Good modern hotel, nice rooms, wifi in room worked well and good breakfast
There was no evening meal on the Saturday and nowhere to even get a drink there was no coffee or beer the cafeteria and restaurant was closed for the weekend and on returning home we found they had charged us 7 euros for a breakfast we did not have.
The restaurant is closed on sunday evening Hotel is difficult to find, it is not located on the Avenida Europa itself, there is no sign to indicate where it is.
The decor of the hotel, cleanlinees as well as the excellent food served at restaurant
Good and modern unfortunately the restaurant was closed due to public holiday. Were recommended an alternative nearby.
good price for quality of hotel no evening meals at this time of year - not made clear during booking
The location is perfect for travelers who will be on Highway the next morning, the hotel is right next to Madrid highway. Free parking. It's very weird the beds with wheels on, the bed is moving all the time....
it was very clean, the breakfast was good, very quiet. A good hotel if you travel by car, no long to Madrid's center if you take the metro. No to much variation of the menu of restaurant
Comfortable modern room with free wifi.
It is quite a new hotel so everything is very modern and aesthetically pleasing. The airconditioning was not cold enough, so not sure if it will be really effective on hot days. During my stay temp were mid 20's and I had to sleep au natural, without sheets to stay cool with the aircon on its coolest setting and fan full blast.
They had American shows on two channels. When I asked for a top ten list the receptionist wrote one out for me. It was a half mile from the metro stop so I always went back before 22:00. Not a bad area but no one was around. You had to buy to metro tickets into the city center.
improving communication on english language could be beneficial.
Hotel is conveniently situated outside the city off the hiway making access to madrid city very easy.Stress free parking at the hotel unlike hotels in the city.
The hotel is rather good if you stay for business, nothing is really luxurious, but it's comfortable and clean for a reasonnable price The shower either hot or cold, not intermediate
the only good thing was that the room was big first of all the staff were not proffesional. they did not know what are the events in madrit they were not communicated ..the room when we arrived was not clean the breakfast was extremelous poor and it was not for a 4star hotel.also even it is near metro this is not the undreground and you have to change 3 metro stations in order to go the center
The hotel claimed to be 10 minutes from the centre, but in fact was much much further, and was literally in a dead area in the midde of nowhere. The bus stop was quite far as well, and the metro station was at least 2 km away. By taxi, it took 15 - 20 mins to arrive into the centre of town, and would cost about 13 to 15 euros, which all in all made our trip terribly inconvenient.
A quiet hotel which is nice if you're a business traveller and need to sleep at a reasonable time of night, helpful (English speaking) staff overall Wireless internet did not work, (though wired did), room quite small, no comfortable chair, muzak in hallways (although not audible from room) was a bit too much for my taste
The interior design of the hotel No tea making facilities in the room
Staff is very friendly and very helpful. Rooms and common areas are sparkling clean, quiet and pleasant. Breakfast and internet service are a bit expensive. So is parking if you don't find space in the front. Hotel is hard to find.
Very spacious rooms, friendly and helpful (English speaking) staff Rooms can be very noisy, walls between rooms are very thin, rooms are fitted with stereo equipment which cannot be normally used if you do not want to disturb your neighbours, also phone conversations in the nextdoor room can be literally heard
The reception staff were friendly and helpful. The waiting staff were also friendly but struggled with English If was much more basic than I was expecting. The rooms were very basic and I found the bed uncomfortable
We choose this hotel because we visited a concert from Amaral in Pozuelo...
Good staff and clean hotel Parking garage is very confusing and difficult to understand.
THe staff were very friendly The location, it was miles away from the city
The unhurried simplicity of the organisation and the proximity to our family who live within two miles. I found the breakfast coffee rather too strong and stewed.The fresh fruit could be a little more imaginative.
The hotel was well placed in Pozuelo which was fine for where I was working. This is not a 4 star hotel - more like a 2/3 star. The rooms were very clean but the wireless was not a good signal in the room I stayed in.
Hotel staff was nice and helpfull and even the housekeeper spoke basic english, room was clean and bed really confortable. Room was overviewing the highway (no noise, by the way) - location for me was perfect, as i had some things to take care of - just 10 minutes walking distance in Alcorcon. Really close to Alcorcon Central underground station also. Will definately use again when traveling to Alcorcon.
Nice, clean and comfortable room. Pleasant & helpful staffs with free parking. Its located outside Zone A, thus if you travel to the city by metro. You'll need to purchase a combination tickets. The nearest metro station is around 5-10min walk from the hotel.
Better security in the parking (our car was burglarized and according to the receptionist wasn't the first one that week)
OK if you have to be around for business; not too much recommended for touristic visits of Madrid it self
The staff was very helpful, good location right off the motorway and a short 5-7 minute walk to the metro/train station.
Very clean, room and bathroom big enough. Friendly staff. Although located near the motorway windows were good isolated so it was quiet. The sink in the bathroom was too small. The location is not very practicable when coming by car as you can leave only in one direction and if you want to go to the other direction it is a quite long way turning around with difficult traffic situations.
Fresh air, easy access to Metro and train, low noise !!! (very important for Spain), prices in according with service, prices exactly as indicated on your site. Very poor (even bad) breakfast!!! Very small choice and every day is the same!
Hot water for showers, breakfast included, very clean and staff was most helpful, very kind and always smiling which we have found lacking in some hotels
Convenient, clean, friendly staff. Air Conditioning not up to requirements-was never cool enough.
Nice quiet location with very friendly staff. Hotel appeared to have high standards. Very limited choice of menu especially as I am a vegetarian and the meals were the same as last year.
Breakfast Some of the staffmembers where not helpfull/ willing to solve a problem at first.
There was no hot water and after 6pm only one english speaking staff at the hotel
the entree is not very nice
Convenient location and friendly staff Too much heating so that room was always too warm. Sound proofing to Boadilla road is also very weak so that traffic wakes you up in the morning.
It was convenient to shopping areas - close to motor way. Fitness room and pool were a joke - I would not even call it a fitness room. Air conditioning did not work unless you were in your room, so your room got hot all day then never cooled down at night.
Nice hotel, comfortable room The room was quite noisy as it was facing the road; the taxi driver had some problems in finding the hotel as there are no indications or signs in Majadahonda
The room was a good size with a large bathroom. Things were basic and clean. I had many problems accessing the wireless internet, but they at least had a computer guests could use at no charge. The address information provided on the website could be better, including giving the name proper name of the hotel, "Hotel Majadahonda." The only upside to this problem is that they are the only hotel in the area, so it is fairly easy for someone to tell you where it is.
Friendly staff, clean and tidy rooms
The hotel was very clean and easy to get to location wise Breakfast was very poor and we booked a double room and recieved a twin room for duration of stay, hotel staff were not friendly or welcoming at all. Also we tried to order food in the bar at 8 O clock on a Sunday night and we were told Kitchen was closed , menu's were still on table and food was still coming from kitchen.
unfortunately we had a terrible experience because they lie you flat in your face... its basically a big scheme to atract you there and then start charging for stuff. Plus its a dangerous place, poorly maintained. The shower glass door fell on top of my mother causing her pain and fear. we were very frustated to learn that there was no manager or director responsible so they did nothing about the pool or the shower...in the last moment try to offer us a water circuit at the spa when we were leaving the ciity, so no use to it. shame shame shame... get out of there DO NOT STAY AT THIS HOTEL. There`s no pool at all at the hotel, as oppose to the welcoming picture which is what it seems to be a very nice pool. It turns out that there is a spa next door, and they claim to have `nothing` to do with the hotel whatsoever, and they have such pool, which is nicely charged for. Plus the hotel is poorly maintained, a dangerous place to be. NO NO NO, it doesnt work ...
Poor food amenities, no-one spoke English
24 hour reception the mattress was far to hard and very uncomfortable
The address on the data on the hotel is not the actual street and directions were not very clear.
The extreme helpfulness of the staff when I had lost my medication.Nothing was too much for them
HIgh standard and nice rooms. Easy to find and well located for visiting companies in the Mostoles area
close to shopping , nice neighborhood
very helpful staff
value for money budget hotel in convenient location for shops, restaurants and transport. no internet facilities.
Very clean and functional rooms, friendly efficient staff and ideal location for our needs. Excellent value for money. No
A very clean & well run establishment. Good location. Helpfull staff. Good price Local parking is a nightmare
Room was very comfortable and kept clean. Staff were able to comunicate fairly well in English as my Spanish is very limited. Very close to the Gran Via which would be good for visiting on other circunstances to mine. parking facilities
its location in the heart of the town the complete and utter lack of the understanding of even basic english not even hello from reception