Staff not helpful at all…
3 stars
Hyatt Place Boise Towne Square
Photos of Hyatt Place Boise Towne Square
Overview
The Hyatt Place Boise Towne Square is located just about 10 minutes from the airport in Boise, and about the same distance from the downtown area. It’s within walking distance to many attractions, and it could make a good place to stay for those who are traveling on business, and those who are traveling for pleasure. The hotel features 128 rooms.
Those who stay at the hotel will find that the rooms offer a range of amenities including sitting areas and sofa beds. They also have modern décor, 42” flat-screen televisions, and sitting areas. Some of the other amenities found in the rooms include premium bedding, coffee makers, and refrigerators.
Amenities found at the hotel include meeting rooms, an indoor pool, an available breakfast each day, the 24/7 Gallery Menu and Market, and more. The hotel also has meeting facilities and a fitness center to help stay in shape, as well as free wireless Internet throughout.
Visitors who stay at the Hyatt Place Boise Towne Square will also be just a short distance from a range of area attractions. They can visit locations such as Roaring Springs Water Park, the Towne Square Mall, the Bogus Basin Ski Resort, the Old Ohio Penitentiary, the Basque Museum and Cultural Center, and more. In addition, guests can find a host of places where they can dine and grab a drink. Some available options in the area include Golden Corral Buffet and Grill, Masala Bistro, Edge Brewing Company, Bangkok Thai Restaurant, Fresh of the Hook, and Noodles & Company.
Latest deals for Hyatt Place Boise Towne Square
Amenities at Hyatt Place Boise Towne Square
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bathroom
- Hairdryer
- Private bathroom
Laundry
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Complimentary breakfast
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hyatt Place Boise Towne Square
8.1
Very good
860 verified ratings
Wonderful
491
Very good
126
Good
96
Okay
43
Fair
36
Mediocre
18
Poor
50
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with many eateries and attractions within walking distance. The staff was frequently mentioned as friendly and accommodating, contributing to a positive experience. Cleanliness was generally praised, although there were some concerns about room cleaning on the second day. The pool was a hit with kids, but the breakfast received negative feedback, suggesting it could be improved.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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7.8 out of 10
479 reviews
8.4 out of 10
247 reviews
10 out of 10
2 reviews
8.2 out of 10
8 reviews
All reviews
Pros (+) Bed was comfortable
Cons (-) Was unable to find staff member for checkin upon entering so more prompt service would have been nice.
Pros (+) The concept was nice. The lobby was very inviting and check-in was efficient and friendly and were able to accommodate my late arrival. As hotels go, it was descent, I think, which seems to be a hard thing to find these days.
Cons (-) I was sold an odd room that looked nice on the website but was not as nice in person. [It didn't seem particularly clean, but perhaps I imagine any "itch" to be the worst case scenario of the dreaded bed insect. Also it was a first floor room and the walk-in shower was not what I thought a walk-in shower was (perhaps a personal problem).] I guess the main complaint is that I was woken up at 6:00 w...
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Pros (+) Room was clean and beds were comfortable.
Cons (-) we arrived at 5;30 PM and were told we could not be put in a room because the computer crashed so we had to wait until 7:00 PM to get in our room. We were traveling with our dog and we ended up on the 4th floor which was somewhat inconvenient to take him through the lobby and up an elevator. We did notify that we were traveling with a pet when we booked.
Pros (+) Very nice and very clean! Great location and easy to find. Would definitely recommend and stay again!!
Pros (+) We arrived during the March Madness basketball tournament and I was hoping to catch the second half of a game. The first room had a TV connection issue. When I called, I assumed they would send up someone to connect wires or hit some buttons to set up the TV properly. Instead, they put us in a new room within 5 minutes of my phone call. I saw the entire second half of the game. Thank you.
Pros (+) I love the modern look of the rooms. Very spacious, big pull out couch and living room area, big flat screen TV, refrigerator. Delicious complimentary breakfast. Great deal for just under $100.
Cons (-) The staff seemed a little incompetent. We ordered room service and then they called us almost an hour later and said we have to come down to the lobby to carry up our own food. When I got down there they had four plates and three drinks sitting on their front desk counter. I asked if they at least had a tray I could use but they said the one tray they had was stolen. So I had to take a couple trip...
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Cons (-) Reservation wasn't held. Kicked me out.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities are available in the rooms?
The rooms offer a range of amenities including sitting areas, modern décor, 42” flat-screen televisions, premium bedding, coffee makers, and refrigerators.
Are pets allowed at the hotel?
Pets are allowed on request, and charges may apply.
What are the common complaints about the hotel?
Common complaints include uncomfortable sofa beds, issues with parking fees, and occasional cleanliness concerns.
When is the best time to visit the hotel?
The high season is in August, and the low season is in December.
What can guests expect from the hotel's breakfast?
The hotel offers a complimentary breakfast with a great selection, and the staff is helpful.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Walk-in Shower
Several guests appreciated the walk-in showers in the bathrooms, which were found to be more convenient and spacious than traditional tubs.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests found the pet fee to be high, so it's worth considering if you're traveling with a furry friend.
Check the Room's Air Conditioning
Some guests mentioned issues with the air conditioning, so it may be helpful to check the functionality upon arrival to ensure a comfortable stay.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, including the Towne Square Mall, Roaring Springs Water Park, and the Basque Museum and Cultural Center, providing ample entertainment options.
Request a Quiet Room
A few guests experienced noise disturbances from neighboring rooms, so it might be beneficial to request a quiet room, especially if you're a light sleeper.
Take Advantage of the Free Breakfast
Many guests appreciated the complimentary breakfast, which offered a good selection and provided a convenient start to the day.
Inquire About Parking
While some guests were accommodated with free parking, others were surprised by additional parking fees, so it's advisable to inquire about parking options in advance.
Consider Room Layout
Several guests liked the layout of the rooms, which were found to be spacious and well-designed, providing a comfortable stay.
Check for Pool Availability
If you're interested in using the indoor pool, it's advisable to check its availability in advance, as some guests encountered unexpected closures for cleaning.
Be Mindful of Sofa Bed Comfort
If you're planning to use the sofa bed, be aware that a few guests found them to be uncomfortable, so it's worth considering alternative sleeping arrangements if needed.
Location
925 North Milwaukee Street, Boise, ID 83704
What's nearby
- Idaho Aquarium0.8 mi
- Boise Idaho Temple1.4 mi
- Boise Spectrum1.8 mi
- Ahavath Beth Israel2.8 mi
- Boise Depot3.6 mi
- Zions Bank Idaho Headquarters4.1 mi
- Boise State University4.1 mi
- Cathedral of the Rockies4.2 mi
- Julia Davis Park4.2 mi
- St. Michael's Episcopal Cathedral4.3 mi
- Idaho State Capitol Building4.3 mi
- Discovery Center of Idaho4.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Place Boise Towne Square
Low season | January |
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High season | May |
Average price (weeknight) | $159 |
Average price (weekend night) | $171 |
When to book a room at Hyatt Place Boise Towne Square
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hyatt Place Boise Towne Square
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Value for money | 7.9 |
|---|---|
Distance to city center | 4.1 mi |
Nearest Airport | Boise Air Term. Gowen Fld |
Distance to airport | 4.5 mi |