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The hotel needs an overall. The blanket had notts all over it. I was afraid to leave it on the bed. The ice bucket was missing a lid. I was really disappointing in the appearance of the room. There were stains on the mattress and the sheets. The faucet was loose, something fell off the toilet. I really will never go back to that Super 8. I was so uncomfortable I did not enjoy my stay.
Had the basic nessesities, staff was friendly, Parking was easily accessible. not as in good condition as I'd like. not easily accessible from the highway.
nothing my room
Nothing it was devastating I hate it
The restaurant beside the hotel. Everything. The bedding was dirty, the floor was dirty with hair and the room smelled of cigarette smoke.
It was a convenient location and had a great accessible bathroom. Nice handicapped parking right in front of room. Staff was friendly. Heater worked quick but sound like a jet engine each time it kicked on and that's not an exaggeration! Bed was unbelievably small for a queen. No coffee available due to construction. Towels very harsh and small. Spider crawled under the door gap.
nothing about this hotel. The receptionist was really un-professional, we were charged for Wi-Fi services, which I think is the worst thing ever, cause every business I visit offer free Wi-Fi service!
The friendly front desk staff. EVERYTHING! It started as I was walking up three flights of stairs. I wanted to use the hand rail. I put my hand on the rail and it was so sticky and nasty that I quickly pulled back my hand. I finally got to the room and had to kill a ton of spiders
The AC seemed to work. The room was filthy and torn apart. The handles on the dresser were falling off, the headboard of the bed was the wrong size for the mattress. We were in a nonsmoking room but there were cigarette burns everywhere: the comforter, the sheets, the pillows, the bedside table, the carpet, the bath tub.. etc.. You get two plastic cups and one tiny bar of soap. The TV was broken and sounded like aliens so we got to watch TV volume super low with the subtitles on.. They used shopping carts as luggage caddies. The staff wasn't friendly. We received the call that check out was soon and literally 30 seconds later a knock on the door with a rude woman asking "are you leaving???"
Construction noise ridiculous, bang bang all day long. Sinks not function. Poor
Staff was very courteous and friendly. Room was quite small, but sufficient.
Can not really say. Yes there was stains on the cover's. There was no shampoo just a small bar of soap only. We paid xx. dollars and it was very noisy all night. You think you would have small bottles of shampoo or cream rinse. One little bar of soap.
it was cleaner and quieter than I expected for the price no, it's a good value
Pipes were pulled off the wall, the floors were sticky, there was some type of red nail polish thrown on the wall and floors. I slept in my clothes because it was so nasty I didn't like anything about it. It was disgusting
Rooms smelled like smoke even though we booked 2 non smoke rooms. There were black particles on the sheets. The towels had black stuff on it. The outlets were not in the wall.
My room was on the first floor and they allowed pets. Very unsafe neighborhood. Did not feel safe. Domestic going on outside my room, large groups of unsavory characters hanging out in the parking lot, and room was not very clean.
Staff was extremely nice No pool, room smelled musty but except for the older carpet and the dirty bathtub the room seemed clean enough.
The room was very small for two bed to fit in the same room.
It was clean and comfortable i would definitely stay there again
Much nicer than the price would suggest. Clean updated rooms
Super friendly staff, clean rooms and comfortable beds. Definitely recommending this place to anyone traveling through the Chicago area. This place bumped up Super 8's reputation in my book! Very satisfied.
The room was clean and comfortable. I didn't like getting all of my stuff unpacked and walking down the block to a store only to find I couldn't get back in my room for about two hours. We were on a girl trip so that completely wiped out our first night. It also didn't help that they told us they knew they were having trouble with the lock but put us in that room anyway. Then they told us it would be twenty minutes for them to get the master key there since a staff member took it home and that ended up being another hour to hour and a half. They gave us a room to wait in but not much you can do since you don't have your stuff. They never offered any compensation for our time only kept telling us thanks for being patient.
Never cleaned the room, elevator broke, and system went down so they could not make keys for 2 days. When I called customer service all they could do was give me a free one night stay. Absolutely horrible place to stay
The facility seemed to be recently updated, so it was clean, organized, and mostly modern. It was also pretty easy to get to and close to a lot of places. None of my "dislikes" are deal breakers. The fact that wifi is a service you have to pay extra for kind of is a letdown. Also, for being recently updated, the sheets had some wear and tare to them (pilling of the fabric). And the staff member when I checked in didn't do much to explain ammintieis and where I could find my room or any other part of the hotel.