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Pros. Room did not have bedding and dirty towels were on the floor. We were moved to a different room after an hour wait. They had several people complaining. The staff was doing the best they could but not the start that we wanted.
Cons. Been prepared for check in.
Pros. Clean room
Cons. Carpet in hallways on the second floor was nasty
Cons. We received a double bed room and the beds did not seem to be queen size. Other than that...all was well.
Pros. Beds are comfortable.
Cons. Double charged. No mgr available for at least another week. Dripping wet fridge (maintenance would only be called if we agreed to stay in room while being fixed). Damp smell in room. Surly male clerk - same one pm and morning shifts. Other staff delightful to deal with.
Pros. Bed comfortable.
Cons. Fridge filled with dripping water, few towels and poor quality, ice machine broken, when checking out, I gave desk clerk my credit card to cover last minute snack purchases as we were running late. He not only charged for snacks but also charged my card $148 for room thAt was booked and paid through Kayak several days earlier. I did not know this until decline and charges arrived in email today. Not happy
Pros. Great location to stay in.
Cons. The bed mattress needs to be changed. When you lay down it's sagging and not very comfortable.
Pros. The whole stay was wonderful. The staff was very helpful and nice. They were completely understanding when I called to advise I was going to be delayed checking out, and agreed to extend my checkout time without hesitation.
Cons. Very very minor cleaning mistakes. But I'm a picky neat freak.
Pros. Everything was absolutely perfect! The staff were extremely helpful and friendly, and the room was modern and absolutely immaculate.
Cons. Everything was perfect
Pros. We had a great room. Very clean ,spacious,and modern
Cons. Could hear every step that guest above us took. Could hear guest next to us talking at 2 am.
Pros. The price was very reasonable for the hotel. The staff was very friendly and helpful. The rooms was very nice and the bed was Super comfortable. Will definitely stay there again. The rooms was very clean as well.
Cons. The location wasn't the best because it's so far from the main attractions. The hallways was very hot.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Springhill Suites Shreveport-Bossier City/Louisiana Downs?
Guests have praised the full breakfast, with a nice variety of food items, including scrambled eggs. The breakfast area is clean and well-kept.
Is the hotel staff accommodating and friendly?
The staff members have been described as friendly, helpful, and polite, with one guest specifically mentioning Jessica for making their stay welcoming.
How is the cleanliness at Springhill Suites Shreveport-Bossier City/Louisiana Downs?
Guests have highlighted the cleanliness of the facility, with one guest mentioning that cleanliness is the main reason for choosing this particular location.
What are the parking options at the hotel?
The hotel offers free parking, ensuring convenience for guests with vehicles.
When is the best time to visit Springhill Suites Shreveport-Bossier City/Louisiana Downs?
The high season is in April, offering a great time to experience the hotel's excellent staff, great location, and complimentary breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
August is considered the low season, which could mean fewer crowds and potentially lower rates. However, be mindful of the weather during this time.
Explore Nearby Attractions
The hotel is conveniently located near Louisiana Downs, making it a great choice for horse racing enthusiasts. Additionally, it's within a reasonable distance from various museums and casinos, offering entertainment options for guests.
Check Room Cleanliness
Some guests reported issues with room cleanliness, including finding leftover items from previous stays. It's advisable to double-check the room upon arrival and notify the staff of any discrepancies.
Verify Payment Upon Arrival
If you've prepaid through a third party, ensure that the hotel has received the payment to avoid any inconveniences during check-in.
Engage with Friendly Staff
Numerous guests praised the friendly and helpful staff, particularly highlighting individuals like Jessica and Sharon. Don't hesitate to seek assistance or recommendations from the accommodating hotel employees.
Plan for Breakfast
Guests appreciated the full breakfast and the friendly breakfast staff. Consider starting your day with the hotel's breakfast offerings, which were well-received by many visitors.
Be Mindful of Room Selection
Some guests encountered issues with room features such as the lack of USB ports, outdated facilities, and cleanliness concerns. Prioritize inspecting the room amenities and functionality before settling in.
Utilize the Fitness Center
The hotel offers a fitness center, providing an opportunity for guests to maintain their workout routines during their stay. Take advantage of this amenity for a convenient exercise option.
Address Concerns Promptly
If you encounter any issues during your stay, promptly communicate them to the hotel staff. Several guests mentioned that the management addressed their concerns effectively, ensuring a more pleasant experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | September |
Average price (weeknight) | $173 |
Average price (weekend night) | $165 |
Springhill Suites Shreveport-Bossier City/Louisiana Downs is located at 8010 East Texas Street, 6.3 miles from the center of Bossier City. Louisiana Downs is the closest landmark to Springhill Suites Shreveport-Bossier City/Louisiana Downs.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Springhill Suites Shreveport-Bossier City/Louisiana Downs.
Yes, Springhill Suites Shreveport-Bossier City/Louisiana Downs offers free Wi-Fi.
Yes, Springhill Suites Shreveport-Bossier City/Louisiana Downs offers free parking.
Springhill Suites Shreveport-Bossier City/Louisiana Downs is 13.3 miles from Shreveport. Springhill Suites Shreveport-Bossier City/Louisiana Downs is 64 miles from Longview East Texas Regional.
Yes, Springhill Suites Shreveport-Bossier City/Louisiana Downs has a pool onsite.
KAYAK scours the web for all room deals available at Springhill Suites Shreveport-Bossier City/Louisiana Downs in Bossier City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Springhill Suites Shreveport-Bossier City/Louisiana Downs and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Springhill Suites Shreveport-Bossier City/Louisiana Downs.
Value for money | 7.5 |
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Distance to city center | 6.3 mi |
Nearest Airport | Shreveport |
Distance to airport | 13.3 mi |