Embassy Suites by Hilton Boston at Logan Airport, Boston Hotels from $296

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Families
Business
Solo

Overall Rating

Based on 1,705 reviews

Breakfast

9.1 "Excellent breakfast."
Service

8.9 "Great service."
Location

8.9 "Location is great."
Comfort

8.3 "Comfort level is high."
Pool

8.2 "Pool is good."
Value for money

6.8 "Average value."
Vibe

5.3 "Vibe was decent."
WiFi

4.2 "Internet is poor."

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Overall Rating

Based on 528 reviews

Breakfast

9.0 "Excellent breakfast."

9.5 "95% were happy with the price of the breakfast."
Service

8.8 "Great service."

9.1 "91% found the staff to be very friendly."

9.5 "95% were happy with the shuttle service."

8.3 "83% said the reception staff was great."

9.6 "96% thought the service was very professional."
Location

8.8 "Location is great."

10.0 "Good access to the airport, said 100%."

9.6 "Easily accessible by car, said 96%."

10.0 "Near to public transport, according to 100%."
Comfort

8.4 "Comfort level is high."

9.3 "93% thought rooms were spacious."

8.2 "82% said the beds were comfortable."
Room

7.5 "Nice rooms."

8.2 "82% said the beds were comfortable."

9.3 "93% thought rooms were spacious."

9.1 "91% said rooms were clean."
Value for money

6.8 "Average value."

5.4 "54% thought it was adequately priced."
Vibe

5.2 "Vibe was decent."
WiFi

4.5 "Internet is poor."

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Overall Rating

Based on 818 reviews

Breakfast

9.3 "Excellent breakfast."

9.6 "96% were happy with the price of the breakfast."
Service

9.0 "World class service."

9.1 "91% found the staff to be very friendly."

9.5 "95% were happy with the shuttle service."

8.0 "80% said the reception staff was great."

9.6 "96% thought the service was very professional."
Location

8.9 "Location is great."

9.9 "Good access to the airport, said 99%."

9.5 "Easily accessible by car, said 95%."

10.0 "Near to public transport, according to 100%."

7.3 "City centre within easy reach, said 73%."
Pool

8.1 "Pool is good."
Comfort

7.9 "High comfort."

9.4 "94% thought rooms were spacious."

7.8 "78% said the beds were comfortable."
Room

6.8 "Rooms are ok."
Value for money

6.2 "Average value."

5.6 "56% thought it was adequately priced."
Vibe

4.8 "Vibe wasn't good."

3.8 "62% criticized the unstylish hotel."
WiFi

4.3 "Internet is poor."

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Overall Rating

Based on 238 reviews

Breakfast

9.0 "Excellent breakfast."

9.7 "97% were happy with the price of the breakfast."
Service

8.9 "Great service."

8.2 "82% said the reception staff was great."

9.5 "95% were happy with the shuttle service."
Location

8.6 "Location is great."

10.0 "Good access to the airport, said 100%."

9.6 "Easily accessible by car, said 96%."
Comfort

8.4 "Comfort level is high."

9.5 "95% thought rooms were spacious."

8.2 "82% said the beds were comfortable."
Room

7.7 "Nice rooms."

9.2 "92% said rooms were clean."

8.2 "82% said the beds were comfortable."

9.5 "95% thought rooms were spacious."
Value for money

6.6 "Average value."

5.4 "54% thought it was adequately priced."
Vibe

5.1 "Vibe was decent."
WiFi

4.1 "Internet is poor."

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Overall Rating

Based on 119 reviews

Cleanliness

9.1 "Perfectly clean."

9.3 "93% said rooms were clean."
Location

8.9 "Location is great."
Service

8.8 "Great service."
Breakfast

8.6 "Breakfast is good."
Comfort

8.5 "Comfort level is high."

9.5 "95% thought rooms were spacious."

8.3 "83% said the beds were comfortable."
Value for money

6.5 "Average value."
Vibe

4.9 "Vibe wasn't good."

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Hotel type

Business Hotel

Guests recommend this hotel for business travelers.

Good to know

"Clean rooms"

"Good shuttle service"

"Fair breakfast prices"

"Good access to airport"

data provided by TrustYou

Recent Reviews

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Negative

9.7

review from

Easy access to airport and metro. About a 5 minute walk to metro thru a sports complex park. Downtown Boston 2 stops away. Breakfast was delicious with a wide selection of items. Can't find anything to say.

Reviewed Sep 2016
9.7

review from

Nearly everything; Especially the breakfast! There was one shuttle driver who got into a shouting/honking match with a person directlng traffic at the airport. Extremely uncalled for and unprofessional. But that was just one driver. Others were fine.

Reviewed Jan 2016
5.7

review from

location convenient shuttle to/from airport roach on bathroom wall

Reviewed Nov 2015
9.4

review from

Stayed for one night. Staff was amazing. Very responsive and helpful. Valet and bell hops were super helpful. Good value for the money. Three adults. Sofa bed could have been a bit more plump.

Reviewed Jul 2015
10.0

review from

Embassy Suites at Logan was a very pleasant surprise. Everyone was very friendlyg and accomodating. Breakfast was very good and the airport shuttle drivers were very courteous and helpful. We arrived late after a long flight from Europe and the front desk was able to accomodate my request to switch from a king room to one with two beds which better suited our family. I would stay here again and thought it was an excellent value.

Reviewed Jun 2015
7.7

review from

Nice suite rooms. Great friendly staff. Breakfast was excellent with omelets made to order. Their free shuttles are a great advantage also. The location is literally across the street from the airport, but far from everything else. There is a close subway station and downtown is only a few stops away. The workout, pool/hot tub facilities are clean but outdated. They look like something you would find at a cheap gym. Also, i HATE that hotels still charge for WIFI, especially crappy WIFI. Are you joking? This place as two internet options, $14.99/day for slow and $9.99/day for really slow. It really is a joke.

Reviewed May 2015
10.0

review from

Comfy King suite, great breakfast including the made-to-order omelets! The staff was very helpful. When my son knocked over his root beer and my beer, they replaced both free of charge. The chicken finger basket appetizer had a great pile of chicken - more than the two of us could eat, and our salads were big and delicious. Bathroom light didn't light the shower area well. The dining area was a bit drafty. The chill could not have been too much air conditioning since it was December.

Reviewed Dec 2014
6.5

review from

Rate and friendly staff, especially valet and reception staff. The guy making omelets on Sunday was real nice. This hotel, as it seems with most Hilton properties are run so inefficiently. The bright lights on always on in all public locations, rather than have them sensor controlled. Hilton needs to learn from their European hotels. Dirty glasses were not replaced during daily servicing. Poor insulating allowing noise from adjacent suites.

Reviewed Dec 2014
5.7

review from

Even though it lists parking, it costs $35! Not worth it....

Reviewed Dec 2014

9.7

review from

Easy access to airport and metro. About a 5 minute walk to metro thru a sports complex park. Downtown Boston 2 stops away. Breakfast was delicious with a wide selection of items. Can't find anything to say.

Reviewed Sep 2016
9.7

review from

Nearly everything; Especially the breakfast! There was one shuttle driver who got into a shouting/honking match with a person directlng traffic at the airport. Extremely uncalled for and unprofessional. But that was just one driver. Others were fine.

Reviewed Jan 2016
9.4

review from

Stayed for one night. Staff was amazing. Very responsive and helpful. Valet and bell hops were super helpful. Good value for the money. Three adults. Sofa bed could have been a bit more plump.

Reviewed Jul 2015
10.0

review from

Embassy Suites at Logan was a very pleasant surprise. Everyone was very friendlyg and accomodating. Breakfast was very good and the airport shuttle drivers were very courteous and helpful. We arrived late after a long flight from Europe and the front desk was able to accomodate my request to switch from a king room to one with two beds which better suited our family. I would stay here again and thought it was an excellent value.

Reviewed Jun 2015
10.0

review from

Comfy King suite, great breakfast including the made-to-order omelets! The staff was very helpful. When my son knocked over his root beer and my beer, they replaced both free of charge. The chicken finger basket appetizer had a great pile of chicken - more than the two of us could eat, and our salads were big and delicious. Bathroom light didn't light the shower area well. The dining area was a bit drafty. The chill could not have been too much air conditioning since it was December.

Reviewed Dec 2014

7.7

review from

Nice suite rooms. Great friendly staff. Breakfast was excellent with omelets made to order. Their free shuttles are a great advantage also. The location is literally across the street from the airport, but far from everything else. There is a close subway station and downtown is only a few stops away. The workout, pool/hot tub facilities are clean but outdated. They look like something you would find at a cheap gym. Also, i HATE that hotels still charge for WIFI, especially crappy WIFI. Are you joking? This place as two internet options, $14.99/day for slow and $9.99/day for really slow. It really is a joke.

Reviewed May 2015

5.7

review from

location convenient shuttle to/from airport roach on bathroom wall

Reviewed Nov 2015
6.5

review from

Rate and friendly staff, especially valet and reception staff. The guy making omelets on Sunday was real nice. This hotel, as it seems with most Hilton properties are run so inefficiently. The bright lights on always on in all public locations, rather than have them sensor controlled. Hilton needs to learn from their European hotels. Dirty glasses were not replaced during daily servicing. Poor insulating allowing noise from adjacent suites.

Reviewed Dec 2014
5.7

review from

Even though it lists parking, it costs $35! Not worth it....

Reviewed Dec 2014

Embassy Suites by Hilton Boston at Logan Airport

$296+

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