Guest reviews
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Solo
Overall Rating
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9.3 "Excellent breakfast."9.8 "98% were
happy with the price of the breakfast ." -
8.7 "Location is great."9.9 "
Good access to the airport , said 99%." 10.0 "Near to public transport , according to 100%." 9.3 "Easily accessible by car , said 93%." 7.5 "City centre within easy reach , said 75%." 10.0 "100% thought it waseasy to get to the train station ." 8.7 "87%liked the proximity to sightseeing ." 8.0 "80%liked the proximity to shopping ." -
8.3 "Great service."8.5 "85% found the
staff to be very friendly ." 9.2 "92% werehappy with the shuttle service ." 7.3 "73% said thereception staff was great ." 8.3 "83% thought theservice was very professional ." 7.5 "Housekeeping was great , according to 75%." 7.5 "75% werehappy with the room service ." -
8.0 "Pool is good."10.0 "
Clean pool , said 100%." -
7.2 "Nice rooms."9.3 "93% thought
rooms were spacious ." 8.6 "86% saidrooms were clean ." 7.4 "74% werehappy with the tv ." 7.7 "77% found thekitchenette to be good ." 7.5 "75% liked thebig bathroom ." -
6.5 "Average value."6.9 "The
price was ok for 69%." -
6.0 "Internet is average."
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5.5 "Average amenities."
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5.4 "Bar is ok."5.4 "
Alcoholic drinks were not bad , according to 54%." -
3.9 "Vibe wasn't good."1.3 "87%
criticized the unstylish hotel ." 4.2 "For 58%, thelobby entrance was sub-standard ." 4.5 "55%didn't like the unstylish hotel ."
Overall Rating
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9.1 "Excellent breakfast."
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8.7 "Location is great."9.9 "
Good access to the airport , said 99%." 10.0 "Near to public transport , according to 100%." 9.4 "Easily accessible by car , said 94%." -
8.4 "Great service."8.5 "85% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 9.3 "93% werehappy with the shuttle service ." -
7.2 "Nice rooms."9.2 "92% thought
rooms were spacious ." 7.4 "74% said thebeds were comfortable ." 8.6 "86% saidrooms were clean ." -
7.0 "Tasty food."
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6.4 "Average value."
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6.3 "Internet is average."
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5.1 "Average amenities."
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4.2 "Vibe wasn't good."
Overall Rating
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9.4 "Excellent breakfast."9.8 "98% were
happy with the price of the breakfast ." -
8.7 "Location is great."9.9 "
Good access to the airport , said 99%." 10.0 "Near to public transport , according to 100%." 9.2 "Easily accessible by car , said 92%." 7.2 "City centre within easy reach , said 72%." -
8.5 "Great service."8.6 "86% found the
staff to be very friendly ." 9.2 "92% werehappy with the shuttle service ." 7.3 "73% said thereception staff was great ." 8.3 "83% thought theservice was very professional ." 7.4 "74% wereimpressed by the valet service ." -
8.0 "Pool is good."
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6.4 "Average value."6.9 "The
price was ok for 69%." -
5.9 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 6.5 "65% said theview was so-so ." -
5.8 "Internet is average."
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5.4 "Bar is ok."
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5.4 "Average amenities."
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3.6 "Vibe wasn't good."1.3 "87%
criticized the unstylish hotel ."
Overall Rating
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9.4 "Excellent breakfast."
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8.5 "Location is great."9.9 "
Good access to the airport , said 99%." -
8.3 "Great service."8.7 "87% found the
staff to be very friendly ." 8.8 "88% werehappy with the shuttle service ." -
7.4 "Nice rooms."8.5 "85% said
rooms were clean ." 9.0 "90% thoughtrooms were spacious ." 7.4 "74% said thebeds were comfortable ." -
7.0 "Tasty food."
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6.6 "Average value."
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5.8 "Internet is average."
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5.4 "Average amenities."
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4.0 "Vibe wasn't good."
Overall Rating
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9.2 "Excellent breakfast."
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8.8 "Location is great."
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8.1 "Great service."8.5 "85% found the
staff to be very friendly ." -
7.1 "Nice rooms."9.4 "94% thought
rooms were spacious ." 7.5 "75% said thebeds were comfortable ." 8.4 "84% saidrooms were clean ." -
6.9 "Food is average."
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6.1 "Internet is average."
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6.1 "Average value."
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5.4 "Average amenities."5.1 "51% thought the
building was acceptable ." -
3.9 "Vibe wasn't good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.4review from
Like the complimentary breakfast and airport shuttle It's a bit overpriced, but hotels in Boston seem to be in general. Also it's not very convenient to the city center. About a 20 minute cab ride.
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6.2review from
I checked in at 2am and the fire alarm went off on my floor at 5 and lasted until about 6am and I had to leave at 8am. Not much sleep but did move my room after I requested it and discounted my 2nd night
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9.7review from
Easy access to airport and metro. About a 5 minute walk to metro thru a sports complex park. Downtown Boston 2 stops away. Breakfast was delicious with a wide selection of items. Can't find anything to say.
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9.7review from
Nearly everything; Especially the breakfast! There was one shuttle driver who got into a shouting/honking match with a person directlng traffic at the airport. Extremely uncalled for and unprofessional. But that was just one driver. Others were fine.
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5.7review from
location convenient shuttle to/from airport roach on bathroom wall
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9.4review from
Stayed for one night. Staff was amazing. Very responsive and helpful. Valet and bell hops were super helpful. Good value for the money. Three adults. Sofa bed could have been a bit more plump.
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10.0review from
Embassy Suites at Logan was a very pleasant surprise. Everyone was very friendlyg and accomodating. Breakfast was very good and the airport shuttle drivers were very courteous and helpful. We arrived late after a long flight from Europe and the front desk was able to accomodate my request to switch from a king room to one with two beds which better suited our family. I would stay here again and thought it was an excellent value.
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7.7review from
Nice suite rooms. Great friendly staff. Breakfast was excellent with omelets made to order. Their free shuttles are a great advantage also. The location is literally across the street from the airport, but far from everything else. There is a close subway station and downtown is only a few stops away. The workout, pool/hot tub facilities are clean but outdated. They look like something you would find at a cheap gym. Also, i HATE that hotels still charge for WIFI, especially crappy WIFI. Are you joking? This place as two internet options, $14.99/day for slow and $9.99/day for really slow. It really is a joke.
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10.0review from
Comfy King suite, great breakfast including the made-to-order omelets! The staff was very helpful. When my son knocked over his root beer and my beer, they replaced both free of charge. The chicken finger basket appetizer had a great pile of chicken - more than the two of us could eat, and our salads were big and delicious. Bathroom light didn't light the shower area well. The dining area was a bit drafty. The chill could not have been too much air conditioning since it was December.
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6.5review from
Rate and friendly staff, especially valet and reception staff. The guy making omelets on Sunday was real nice. This hotel, as it seems with most Hilton properties are run so inefficiently. The bright lights on always on in all public locations, rather than have them sensor controlled. Hilton needs to learn from their European hotels. Dirty glasses were not replaced during daily servicing. Poor insulating allowing noise from adjacent suites.
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5.7review from
Even though it lists parking, it costs $35! Not worth it....
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9.7review from
Easy access to airport and metro. About a 5 minute walk to metro thru a sports complex park. Downtown Boston 2 stops away. Breakfast was delicious with a wide selection of items. Can't find anything to say.
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9.7review from
Nearly everything; Especially the breakfast! There was one shuttle driver who got into a shouting/honking match with a person directlng traffic at the airport. Extremely uncalled for and unprofessional. But that was just one driver. Others were fine.
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9.4review from
Stayed for one night. Staff was amazing. Very responsive and helpful. Valet and bell hops were super helpful. Good value for the money. Three adults. Sofa bed could have been a bit more plump.
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10.0review from
Embassy Suites at Logan was a very pleasant surprise. Everyone was very friendlyg and accomodating. Breakfast was very good and the airport shuttle drivers were very courteous and helpful. We arrived late after a long flight from Europe and the front desk was able to accomodate my request to switch from a king room to one with two beds which better suited our family. I would stay here again and thought it was an excellent value.
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10.0review from
Comfy King suite, great breakfast including the made-to-order omelets! The staff was very helpful. When my son knocked over his root beer and my beer, they replaced both free of charge. The chicken finger basket appetizer had a great pile of chicken - more than the two of us could eat, and our salads were big and delicious. Bathroom light didn't light the shower area well. The dining area was a bit drafty. The chill could not have been too much air conditioning since it was December.
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7.4review from
Like the complimentary breakfast and airport shuttle It's a bit overpriced, but hotels in Boston seem to be in general. Also it's not very convenient to the city center. About a 20 minute cab ride.
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7.7review from
Nice suite rooms. Great friendly staff. Breakfast was excellent with omelets made to order. Their free shuttles are a great advantage also. The location is literally across the street from the airport, but far from everything else. There is a close subway station and downtown is only a few stops away. The workout, pool/hot tub facilities are clean but outdated. They look like something you would find at a cheap gym. Also, i HATE that hotels still charge for WIFI, especially crappy WIFI. Are you joking? This place as two internet options, $14.99/day for slow and $9.99/day for really slow. It really is a joke.
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6.2review from
I checked in at 2am and the fire alarm went off on my floor at 5 and lasted until about 6am and I had to leave at 8am. Not much sleep but did move my room after I requested it and discounted my 2nd night
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5.7review from
location convenient shuttle to/from airport roach on bathroom wall
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6.5review from
Rate and friendly staff, especially valet and reception staff. The guy making omelets on Sunday was real nice. This hotel, as it seems with most Hilton properties are run so inefficiently. The bright lights on always on in all public locations, rather than have them sensor controlled. Hilton needs to learn from their European hotels. Dirty glasses were not replaced during daily servicing. Poor insulating allowing noise from adjacent suites.
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5.7review from
Even though it lists parking, it costs $35! Not worth it....
