Best staff experience
The people of the Logan Airport Hilton were excellent! The valets were very helpful as were The front desk people. Very clean room which is key!
Bed wasn’t comfortable and the room service meal was not worth the spend.
Accesible from airport terminal and shuttle facilities
No closet in my bedroom
Beds are comfortable. There is a chaise lounge that our 4yo likes to sleep on. They provide a crib.
The room was dirty. Visible stains on upholstery and carpet. It gets worse every time. Last time there was hair in the shower and on the toilet. Still, the convenience keeps us coming back.
Restaurant and café staff Very long wait for check in at 7 pm
Need my caffeine
Only had decaf coffee pacs in the room. Bummer.
No ball game in the room are you kidding me? No TV Guide? Ridiculous
Food and bartender in Publik's was good.
The TV channels offered should be embarrassing to the Hilton chain. Basic channels and for the ALCS, you do not even carry baseball channels. I stayed here specifically to watch the series and to find that "no, we don't have that, just a few channels" was just aggravating. The front desk also told me you also have no movies in the room, "we have HBO but we can't tell you what is on it" and to have absolutely NO TV program guide, either in the room or at the desk is indefensible. I have had better at Red Roof Inn and Super 8's on the road. I urge others to find another hotel, despite the convenience...which is suspect as well. The shuttle took almost 30 minutes to get to the airport folks, due to traffic.
Great for escaping
Great front desk help, convenient right to the airport and great restaurant
Shower drain was awfully slow it was like taking a shower and bath at the same time
They had difficulty finding my reservation. I waited for almost an hour for them to figure it out. No offer of assistance with luggage. No ice or tea supplies in room. Bathroom corners dirty. Some furnishings a bit shabby. Some wallpaper peeling. Needs renovating for charging such a high price.
Food prices. Internal restraunts are very proud of their menus.
Great experience though expensive
convenience, access to terminals, nice and very comfortable room
I liked the bed. over priced for the room i recieved but i wqs flad to have somewhere to lay my head
Really like the restaurants handy on the property. And the snack station. The shuttle service to the car rental and the airport was great. Made it very convenient for us to return our car and leave for the airport closer to our flight time.
As a AAA Four Diamond hotel just two miles from downtown, Hilton Boston Logan Airport keeps you connected to it all. Experience the convenience of being in your guest room in minutes, whether walking via directly connected, climate-controlled walkways or 24-hour courtesy bus service. Our courtesy bus also offers service to the subway, car rental facility and water taxi. Please text or call 617-681-8899 to request a ride. Close to downtown Boston, our airport hotel is just 10 minutes from key destinations, such as the Boston Convention & Exhibition Center and Seaport World Trade Center. Located in a park-like setting, guests can enjoy a unique vantage point of the Boston city skyline or aeronautical views from our well-appointed guest rooms. Each of our relaxing guest rooms feature triple-pane windows and lush bedding for a restful night’s stay. From hearty breakfasts to light bites, our hotel provides innovative dishes prepared with the freshest ingredients. Looking for a pick-me-up? Café Presto offers Starbucks coffee, freshly-baked pastries and a variety of to-go options during the day as well as evening beer and wine options, while Connolly's Publik House believes in quality food and drink in a relaxed atmosphere. Find an array of excellent amenities you require for an enjoyable stay, such as a modern 24-hour Fitness Center; outdoor running and walking paths; connectivity stations in our lobby; and a fully stocked gift shop for any last-minute souvenirs or travel essentials. 30,000 square feet of contiguous space is located on one level to provide an optimal function space for meetings and events of all sizes. Rest easy knowing our expert, tenured staff provide a high degree of hospitality for both your business and leisure needs, accommodating groups from 6 to 600 people.
Based on 3,898 reviews
Value for money
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