Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "World class service."
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8.9 "Location is great."
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7.9 "Good breakfast."
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5.4 "Vibe was decent."
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5.0 "Bar is ok."
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4.5 "Internet is poor."
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4.4 "Rooms are not good."
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3.3 "Bad amenities."
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2.5 "Generally quite dirty."
Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 7.2 "Management was excellent , said 72%." -
9.0 "Terrific location."
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7.7 "Good breakfast."
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5.1 "Vibe was decent."6.2 "Only 62% thought, the
hotel was stylish ." -
4.9 "Bar is not good."
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3.9 "Rooms are not good."2.6 "74%
complained about the bathroom ." 2.3 "77% saidrooms were dirty ." 0.5 "95% thought they werepoorly maintained ." 0.6 "94% said thebathroom was dirty ." 0.7 "93% hadproblems with the shower ." 0.6 "94% foundproblems with the furniture ." 1.9 "81% wereunsatisfied with the kitchenette ." -
3.1 "Terrible amenities."3.0 "70% thought the
building wasn't nice ." 4.3 "57% thought thefacilities needed updating ." -
2.3 "Generally quite dirty."2.3 "77% said
rooms were dirty ." 0.6 "94% said thebathroom was dirty ."
Overall Rating
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9.3 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.1 "Breakfast is good."
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7.9 "High comfort."
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5.0 "Rooms are ok."
Overall Rating
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9.3 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.5 "Location is great."
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8.1 "Breakfast is good."
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7.9 "High comfort."8.1 "81% said the
beds were comfortable ." -
4.7 "Rooms are not good."2.6 "74%
complained about the bathroom ." 1.4 "86% thought they werepoorly maintained ." 1.2 "88% hadproblems with the shower ." -
3.7 "Bad amenities."3.6 "64% thought the
building wasn't nice ." -
2.7 "Generally quite dirty."
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
The staff were very friendly and welcomimg. Breakast and dinner were very good. Very quiet - no road noise. Extremely comfortable bed. Very clean. A very good location to explore Bradford on Avon. No bad points.
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6.4review from
Very friendly & welcoming staff
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6.8review from
Excellent staff and food Bathroom had some flaking paint
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6.8review from
Friendly staff central position Fan in bathroom didnt work so lots of condensation, draughty room prob due to extreme weather conditions and old building.
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7.6review from
Excellent service and food, beautiful room. Great hotel in a wonderful location. Parking an issue. One night we were last car in a very small car park. Not sure where you'd park if you can't park at the back!
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8.0review from
Nicely decorated room, comfy bed, excellent shower, fantastic breakfast included, liked having the pub with comfortable seating areas downstairs (jazz night was great!) We were on the main street side and there is quite a bit of traffic noise from that, but given our time schedules it did not detract from our stay.
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6.7review from
Food was outstanding, rooms comfortable and staff very helpful Feather duvets and pillows - should be synthetic as i have an allergy to feathers - however staff quickly rectified this.
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6.7review from
The tasteful surroundings and the calm atmosphere Parking is a little restricted.
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6.8review from
Excellent staff attitude, hotel very clean, good decor, food excellent and well priced Very hard to get attention from Reception especially at busy times, staff were doing other projects. Parking a minimum, we had to pay to park at local car park, maybe guests could be offered a parking pass for nearby public car parks?
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8.0review from
Overall quality of room, service and restaurant food. Excellent value for money.
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8.0review from
The staff were very friendly and welcomimg. Breakast and dinner were very good. Very quiet - no road noise. Extremely comfortable bed. Very clean. A very good location to explore Bradford on Avon. No bad points.
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8.0review from
Nicely decorated room, comfy bed, excellent shower, fantastic breakfast included, liked having the pub with comfortable seating areas downstairs (jazz night was great!) We were on the main street side and there is quite a bit of traffic noise from that, but given our time schedules it did not detract from our stay.
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8.0review from
Overall quality of room, service and restaurant food. Excellent value for money.
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6.8review from
Excellent staff and food Bathroom had some flaking paint
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6.8review from
Friendly staff central position Fan in bathroom didnt work so lots of condensation, draughty room prob due to extreme weather conditions and old building.
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7.6review from
Excellent service and food, beautiful room. Great hotel in a wonderful location. Parking an issue. One night we were last car in a very small car park. Not sure where you'd park if you can't park at the back!
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6.7review from
Food was outstanding, rooms comfortable and staff very helpful Feather duvets and pillows - should be synthetic as i have an allergy to feathers - however staff quickly rectified this.
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6.7review from
The tasteful surroundings and the calm atmosphere Parking is a little restricted.
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6.8review from
Excellent staff attitude, hotel very clean, good decor, food excellent and well priced Very hard to get attention from Reception especially at busy times, staff were doing other projects. Parking a minimum, we had to pay to park at local car park, maybe guests could be offered a parking pass for nearby public car parks?