Cons (-) Hotel in disrepair, staff tries their best
2 stars
Star Deluxe Branford
Provider
Provider for Star Deluxe Branford
Provider for Star Deluxe Branford
Provider for Star Deluxe Branford
Latest deals for Star Deluxe Branford
Amenities at Star Deluxe Branford
- Room service
- Meeting/Banquet facilities
- Internet
- Laundry facilities
- Hairdryer
- 24hr front desk
- Microwave
- Refrigerator
- Air-conditioned
Services and conveniences
- Room service
- Meeting/Banquet facilities
- 24hr front desk
Dining
- Microwave
- Refrigerator
Basics
- Air-conditioned
- Internet
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Reviews of Star Deluxe Branford
5.4
Fair
142 verified ratings
Wonderful
15
Very good
7
Good
34
Okay
11
Fair
19
Mediocre
12
Poor
44
Summary of reviews
Guests say
Guests appreciated the good location of the hotel, but overwhelmingly criticized the cleanliness and service. Many reviews highlighted issues such as dirty rooms, expired safety equipment, and rude staff, leading to a very negative overall experience. The hotel appears to be in disrepair, with several guests feeling unsafe and uncomfortable during their stay.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
5.4 out of 10
82 reviews
6 out of 10
31 reviews
3 out of 10
3 reviews
All reviews
Pros (+) The location was good
Cons (-) The holes in the wall The flies in the room The dried vomit in the bathtub The staff would not change my room They would not allow me to cancel the last night 2 days in advance The customer service
Pros (+) The only good side was the location - close to I-95 to break up a long trip. Nothing else about this place was positive.
Cons (-) It wasn't clean or in good shape. The complimentary breakfast was terrible. It wasn't even particularly cheap.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms?
Guests have mentioned that the rooms are very clean, which is a key aspect for a comfortable stay.
Are there any amenities available in the rooms?
The rooms are equipped with a microwave, refrigerator, and hairdryer, providing convenience for guests during their stay.
What can I expect regarding customer service?
Guests have reported that the manager promptly addressed an issue with a room lock, demonstrating a commitment to resolving concerns efficiently.
Is the location of the hotel convenient?
While some guests have mentioned that the location could be improved, others have found the room prices to be reasonable for the area.
How was the overall experience with the room?
Guests have described the rooms as nice for the price, though some have encountered maintenance issues that were promptly addressed by the manager.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Lock Functionality
Some guests reported issues with room locks not working properly, so it may be advisable to check the functionality upon check-in.
Explore Nearby Historical Sites
The hotel is conveniently located near several historical sites, such as the John Tyler House and the Hezekiah Palmer House, offering an opportunity for enriching local exploration.
Verify Room Cleanliness
While some guests found the rooms to be clean, others had negative experiences. It may be beneficial to verify the room's cleanliness upon arrival.
Check for Unpleasant Odors
A few guests mentioned that their rooms had unpleasant odors. It might be helpful to inquire about room freshness or request a room change if needed.
Inquire About Cancellation Policies
Due to varying cancellation policies, it's recommended to inquire about the specific policy related to the room type and provider before making a reservation.
Utilize Laundry Facilities
The hotel offers laundry facilities, which can be convenient for guests requiring this service during their stay.
Opt for Room Service
Take advantage of the room service available at the hotel for added convenience during your stay.
Confirm Check-in and Check-out Times
Ensure you are aware of the flexible check-in and check-out times, allowing for a more relaxed arrival and departure process.
Access Internet and Basic Amenities
The hotel provides air-conditioned rooms with internet access and essential amenities like a microwave and refrigerator, enhancing the overall stay experience.
Seek Assistance from 24hr Front Desk
The 24-hour front desk can provide assistance with various inquiries or requests, contributing to a more accommodating stay.
Location
375 East Main Street, Branford, CT 06405
What's nearby
- John Tyler House0.8 mi
- Hezekiah Palmer House1.8 mi
- Pine Orchard Union Chapel2 mi
- James Blackstone Memorial Library2.1 mi
- Isaac C Lewis Cottage2.7 mi
- John Rogers House2.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Star Deluxe Branford
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Star Deluxe Branford
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in BranfordMost recommended
See most recommended stays in BranfordGood to know
Value for money | 2.6 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Tweed-New Haven |
Distance to airport | 5.7 mi |
Everything you need to know for your stay in Branford
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