Pick-up location | Branford |
---|---|
Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Pickup truck, Standard, Standard SUV |
Rental locations | 1 |
Popular agencies | Enterprise |
Economy | $74/day |
Compact | $74/day |
Intermediate | $76/day |
Standard | $78/day |
Full-size | $79/day |
Full-size SUV | $152/day |
Luxury | $129/day |
Pickup truck | $113/day |
Intermediate SUV | $91/day |
Standard SUV | $95/day |
Budget
6.6
Good
31 reviewsCleanliness
6.7
Comfort
6.7
Pick-up/Drop-off
6.4
Value for money
6.9
One location in Branford
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Reviews
10.0 Excellent
Apr 2021
Cons:
Car speakers didn’t work10.0 Excellent
Mar 2021
Cons:
Nothing10.0 Excellent
Mar 2021
Pros:
Everyone was very helpful and polite. The little Ford suv drove perfectly thanks guys😁Cons:
Nothing4.0 Okay
Jan 2021
Cons:
They could not find my car after dropping it off after hours. The car was not as clean as it could be and the price was way too high.5.6 Okay
Sep 2020
Pros:
Car was a good option, clean and pretty new. No issues with the car.Cons:
Pick up and drop-off were rough. Both took nearly an hour due to short staffing. The one staffer at pickup wasn't wearing a mask even as he cleaned the car, which he only did after we showed up to pick it up. At drop-off, waited 45 minutes just to hand over the agreement slip after exiting the vehicle.2.0 Mediocre
Jun 2017
Cons:
The rate on our car was nearly $500 for 4 nights. It was a Toyota Corolla that wasn't in all that good of shape. I made a mistake, and was looking at rates for $250 for the same period from Budget, but the location was off-premise and away from the airport. I feel burned on this one and will not be doing business with Budget again.Avis
7.5
Good
23 reviewsCleanliness
7.5
Comfort
7.5
Pick-up/Drop-off
7.5
Value for money
7.9
2 locations in Branford
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Reviews
8.0 Excellent
May 2021
Cons:
Very happy that we were upgraded, but the car was not clean inside. Sticky dashboard and steering wheel, crackers and debris in door pockets and cup holders. The car also needed an oil change. My busy had to add 2 1/2 quarts of oil and wiper fluid to car.5.2 Okay
Oct 2019
Pros:
The New Haven staff member was not helpful. He did not explain to me additional charges that were added to my bill before he charged me and then was not helpful in helping me sort out a better course of action.Cons:
The company could be more transparent about their fee structures online vs in the store. The company could make their workers feel more valued.7.6 Good
Aug 2019
Pros:
Smooth transaction. Friendly helpful staff.Cons:
Car was not clean when we received it. Windshield had dead bugs on it and interior needed a vacuum and wipe down from some drink spills.4.0 Okay
Jun 2018
Pros:
The vehicle was nice.Cons:
Check in took forever. I was given the wrong car, had to argue and show the receipt from my reservation to finally be given the right vehicle. When I went to return it there was no one there and had to wait for over an hour for them to come back. I was charged an extra day and when I told them about it they said they already put it through and I would have to talk to customer care to get it refunded. So I called customer service who then told me it sounded like a legit charge and didn’t believe me that the check in and check out was that bad, asked to talk to a manager and waited on the phone for 15 mins for the guy to come back on and tell me there wasn’t one available and they would call me back. I still haven’t heard back. Worst customer service of any company I have ever dealt with.10.0 Excellent
Mar 2018
Pros:
Excellent economical and good service6.8 Good
Jan 2018
Pros:
Unlimited mileageCons:
Rear seats not very comfortable for a long tripEnterprise
6.0
Good
11 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
6.0
Value for money
2.0
2 locations in Branford
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Reviews
9.6 Excellent
Oct 2019
Pros:
Drop of super easy and close by. Staff were friendly and efficientCons:
No one was at the return counter when I returned the car, I don't like doing this because if there is an additional charge it is hard to argue6.8 Good
Jun 2019
Pros:
Drop off was very fast.Cons:
The car we reserved was not there and they had no others like it. Had to give us a smaller vehicle.10.0 Excellent
Apr 2017
Pros:
Quick and efficient notingCons:
Nothing.2.0 Mediocre
Nov 2016
Cons:
The cars were not available when we arrived and they said it would take "at least another hour." We had to switch companies and it cost us several hundred dollars more. It was a terrible experience.6.0 Good
Jul 2021
Cons:
I never paid this much for a rental. Deplorable9.6 Excellent
Oct 2019
Pros:
Drop of super easy and close by. Staff were friendly and efficientCons:
No one was at the return counter when I returned the car, I don't like doing this because if there is an additional charge it is hard to argue6.8 Good
Jun 2019
Pros:
Drop off was very fast.Cons:
The car we reserved was not there and they had no others like it. Had to give us a smaller vehicle.10.0 Excellent
Apr 2017
Pros:
Quick and efficient notingCons:
Nothing.2.0 Mediocre
Nov 2016
Cons:
The cars were not available when we arrived and they said it would take "at least another hour." We had to switch companies and it cost us several hundred dollars more. It was a terrible experience.Rent-A-Wreck
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Branford
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Reviews
5.2 Okay
Apr 2016
Pros:
Courteous staffCons:
The car was filthy and smelled like cigarette smoke with an air freshner. Engine light was on... Was not expecting to verify insurance. They could have told me when they called me before pick up.5.2 Okay
Apr 2016
Pros:
Courteous staffCons:
The car was filthy and smelled like cigarette smoke with an air freshner. Engine light was on... Was not expecting to verify insurance. They could have told me when they called me before pick up.Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Branford
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Branford
Priceless
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Branford
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Branford