Bray Hotels

Our original room was disgusting, it was small, stank of smoke and the outlook was awful, however, on request we were able to upgrade (at a cost to us).

Im sorry but absolutely nothing I have stayed in many Best Western hotels and this has to be the worst.Actually this has to be the worst hotel I've ever stayed in period.The photos of the rooms are a complete lie, they are either a completely different hotel or are some 10 years old.I had damp dark stains all over the wall, the floor was dirty, the settee was black with grime and my seaview window I can only presume looked over the sea as the window pain was completely covered in bird excrement,feathers and general dirt.These windows must not have been cleaned in months.The next day we also had to go to another hotel to get a coffee as the bar did not open until six.The only positive I can find is that the bedsheets were at least clean.

The staff at the royal are all very helpful and extremely friendly Having stopped at the royal several times I was a little disappointed with standard of care and attention to detail that we have become accustom to on our previous visits. ie: The room carpet was badly marked and dirty, the bed cover was stained and damaged, it appeared that the only areas being given this attention to detail were the recently refurbished areas

The location of the hotel is excellent and it has good leisure facilities Queues at check out with only one person dealing with guests

The room service staff very really nice and friendly and efficient. The bathroom was not particularly clean upon arrival. Also, the reception staff were not very motivated or friendly.

Hotel was comfortable and staff were friendly and helpful at all times resolving a few difficulties I encountered. The bathroom fan came on continuosly during the night. I was transfered to another bedroom and hotel discounted bill by 40%.

Cookie upon arrival. Staff tried to be helpful when we had to move rooms due to building noise from the fire escape which was next to our room. The gym was clean and well equipped. The hotel is in a process of refurbishment so only the 4th floor was in use during our stay. The hammering and drilling started at 8am on both days we stayed and despite moving rooms it was like being on a building site. The beds at the hotel were the hardest I have ever slept on, I have been very fortunate to have travelled all over the world with my job so have slept in many hotels but this bed ranked as one of the worst! We were in room 400 (on the 4th floor) which was the furthest room from the elevator. Annoyingly it was too far for the wifi to stretch so we were forced to sit in the lobby to get online. Overall our stay was very disappointing and we won't return to this hotel in future.

Basic Hotel, would not deem it luxury

No comment No comment

Rooms were standard. Towels in bathroom were grey from over washing instead of white.

Bar area,nice ambience,relaxing

located close to where I had business. Breakfast not included, €11.00 for a continental breakfast is too much, also I wanted a couple of poached eggs but was told I had to go to another restaurant in the hotel for these as the one I was in did not do hot food!

Cheap and good location Lost my phone in the lift shaft and the hotel didn't have any access to it.

3rd floor outlook on to market traders yard was disgusting.we actually saw traders urinating a few times.this should be looked at by the management.

Good price for location, close to city centre, helpful and friendly staff

Location

Location, proximity to Luas. Comfortable accomodation Breakfast was poor value. Cost per item & limitation on selection was annoying and proved very expensive for a family with young children.

Location is central intially one of the beds was broken so we had to switch rooms

on saturday night we could not get a drink from the bar when we asked for one. early night in dublin' bar shuts at 12.30. first for me in a hotel.

very modern and plenty of comfortable seating areas all over the hotel building work around the hotel but it did not spoil our stay

Its convience. One reception staff, even though he was very helpful and polite was wearing heavy jewelry, a dirty friendship bracelet and shirt collar buttons not closed, he just did not look the part, not professional looking, I wondered what did visitors to our country think of it. Also no Irish whole meal soda bread at breakfast only bakery yeast bread, (not the same thing) Tinned fruit was so disappointing with so much fresh fruit available, yes there was a bowl of whole fresh fruit, but some chopped up would be so much nicer. Also,suggestion, Clonakilty black & white puddings are the best, you should try them.