Bridgewater Hotels

Pool was nice. Everything was clean.

No included breakfast, workout room was small. Deadbolt on my room door was weird, possibly broken.

Whirlpool in room TV with HDMI (good for Chromecast) Reliable WiFi Clean room

Door lock was broken on first room and had to be moved Whirlpool was broken in second room and had to be fixed They missed my wakeup call

It was very nice

The continental breakfast you can offer more. Examples like hot chocolate and donuts and bagels.

Nothing is good place hospitality and food is worst

Everything nothing is good to say

Stayed while visiting family, room was perfectly comfortable for a grandma, mom, and young granddaughter. Kitchen was a great benefit. Have stayed at other Hyatt House in area, this one had the largest room. Staff was very friendly! We had an early flight and was able to get an early check-in.

The very well appointed room

Leaving

The staff was friendly, room was clean, close to shopping

Parking area was full, had an event going on

The facilities are nice as are the rooms. We had dinner in the restaurant and the food was good.

I ordered a Martini in the restaurant that was served in a champagne glass instead of a martini glass.

What wasn't there to like.

Winter time so no pool. It's a jersey thing tho so it was expected.

The free breakfast was very complete with many options to choose from

I reserved a king bed, but when I got to hotel, was given 2 regular size beds and the end of the hall. It was apparent that the hotel was not full, so the only reason I can find is that I booked with a discounted service, therefore I did not get the room I requested.

Hotel itself was fine

I booked a room with a king bed through kayak, I received a room with two twin beds. I immediately addressed my problem with the front desk and was told since I booked it through a third party I would have to contact them. I was further told they were sold out and there was probably nothing that could be done anyway. I was tired and did not have time to address it with kayak so I let it be. I will book in the future directly with the hotels.

Nothing

From the staff, the facilities and the MOLDING growing on the bathroom ceiling. The Better Business Bureau and county Health Department were contacted after our stay. The local news picked up the story too - of how horrible the hotel actually is. DO NOT stay at this hotel!!!!

Not very clean. Bathroom pretty dirty with chipped and peeling.

Clean and friendly employees

The place was empty and badly in need of a renovation.

Good business hotel. Best value compared to other local hotels. Polite staff. Comfortable accomodations.

Error on bill for non existant restaurant charge

A perfectly fine 3+ star hotel. It is conveniently located, but under construction. The entrance is via parking lot w/ an ill defined hallway leading to a makeshift checkin desk and elevators. The woman at the desk was expert and accommodating. Ok bfast.

Its public areas are under construction (i.e., you can't use the front door & the back door 'entrance' is unlocked.) However, our room was away from the construction &, once there, there was no noise or inconvenience. Breakfast isn't great but has fruit.

Nice clean and pleasant hotel. Not fancy but well maintained.

Location

Cleaning

Easy to get to, close to where I needed to be. Good food at an event in the morning. Comfortable bed.

The in hotel food options were limited. The shower got the bathroom floor very wet.

I liked how at Hotel Indigo we were received with a glass of wine. The receptionist was actually really nice and helpful. The cleaning people were nice and helpful. Plus staying there until 12pm the next day, beats 11am hotels.

I noticed that the telephone in the front desk, I guess the one the people who work there use was really dirty. When I got to my room the floor was really slippery and moist, and it stayed like that for hours. I also didn't like the fact, breakfast was included with the package.

It was more affordable than other places in the area.

Very old building and furnishings. The first room we were given, the key card didn't even open the door. The next room was moderately okay, but the exhaust fan in the bathroom made a horrible screeching noise.

It got off on a bad foot. I was put in a room at the farthest end of the complex. Normally not a problem but when I am alone I don't like walking to the back of a complex alone at night where there is minimal lighting. Unlocked the door and discovered that there was no electricity in the main sitting room. There WAS electric in the bedroom/kitchen. I was not able to figure out the problem (burned out bulb, for instance) so I called the desk and asked for another room, only to be told there was none. Waited for several hours for someone to come and check out the problem; maintenance guy couldn't figure it out either for awhile. Eventually determined the lamps and tv were on a ground fault interruptor. Strange. Once it was reset I had power again. By then it was too late to go out to dinner and I just went to bed and forgot dinner. The next night I had no issues with the room. But when I got to my conference and everyone was talking about where they were staying, it sure seemed as though I could have done better. I didn't feel like I was a valued customer. Perhaps it was just because it was very busy because it was a few days before Rutgers graduation and the facility was full. But is that really a good excuse? It is not a bad place....and the maintenence guy told me it is going to be totally renovated soon. But next time I would stay somewhere else.

Great find close to Rutgers which was our reason for the trip. The one miner flaw was the breakfast. While it is nice to have a full breakfast option, I thought the quality of the food offered was not as good as other places I've stayed with a similar menu and set up. However, this would not deter me from staying here again.

Bed very comfortable great for needed rest at end of day

Confortable beds. Clean.

Stayed 2 nights .in diferant rooms. Rug had few dirt spots.very visible about 10 inches each in both room. The rest of the room was clean. They should clean those spots. Will go back again.

Location

Dog next door was barking all night and then started from 6 am till 10 am. called front desk several time. only to hear '"sorry about that'. in the morning the guest locked the dog in the room and went out.

food was good location was clean employee's were very nice and helpful

I was double charged the day i arrived i asked if my debit card was going to be just for incidentals, I was told yes. however, due to some sort of issue my card was charged again for my stay causing the entire trip to be more grief stricken than enjoyable. food was expensive, ate from the kids meal and it was more than enough food

Staff was nice and responsive.

The hotel needs renovation - it was pretty worn looking. Also, the tavern was closed, which was not noted on the website (my husband was unable to watch a game he planned to see because it wasn't on in the room and the tavern was closed. Finally, as a conference hotel, it would have been nice to have been given a room with fewer conference guests. We stayed on a floor that was occupied by a very large group attending a conference. There was a great deal of noise and socializing in the hallways.

Very good breakfast

No

superior rooms and comfortable beds and pillows. a/c worked really well and the rooms smelled fresh and clean. great hotel for a great price!

loved everything!

This guest did not leave comments about this hotel.

Hotel was clean, convenient parking, near major highways and stores.

No dislikes.

Clean, quiet room. Excellent breakfast. Best coffee I ever had at a hotel.

The bed was clean, bathrooms clean, very spacious, two televisions, a fridge and microwave were great to have. The staff was friendly and very helpful, even giving me menus for places I could order from. One free drink from the bar for each night I was staying? Awesome. Breakfast was delicious, and had many choices. Would come back.

I liked almost everything.

That the windows doesn't locked even on the first floor.

This guest did not leave comments about this hotel.

Staff

Nothing

The staff were friendly and polite and helpful when asked. I liked that the disposable coffee cups had measurement markings (I used them to measure out hot water for mixes a few times).

Pool- closed indefinitely! It was advertised as having a light breakfast and included a photo with muffins, granola bars, coffee, and oatmeal mix; our first morning there (Sunday) most of the above was there but no muffins, the next two mornings the only options were coffee, hot water, and hot chocolate mix. 1 of 2 burners on stove didn't work, dresser pull came off, mold under sink, standing water in dishwasher, had to request dishes, plug for tub drain, pillow, and sheets (room was reserved for 4), appearance was run down, ceiling leaked in the exercise room (there were flash flood warnings that day), no wipes for exercise equipment- unsure of sanitary condition. We mostly just slept here, but for the price and advertising, I expected it to be better kept with nicer ammenities. Will not be using in the future.

Very surprised how dirty the place was.

room was spacious. hotel was close to where i needed to be.

staff was bumbling around at the desk at 11.30pm saying there was a shift change. that isn't my fault. i shouldn't have to wait. no way to reduce the temperature in my room. would not recommend this hotel to anyone.

The manner

No elevator the air condition was lukewarm and it smelled

Place looks nice

A little pricey for the quality of the place, also nearly impossible to exit onto the street due to traffic at this location during much of the day

Nothing to like

Customers should be advised about construction. Outside the building not prsentable. Same could be stated on the inside. Sign should be posted about construction. My room smelled; and the experience overall was not pleasant. No plansense to stay there again.

The facility could've been a lot better. WARNING this is not a Best Value inn. It's a Redbull inn

Not a very clean facility. Nobody speaks English very well either.

I made an online reservation and when I went to the hotel It was stinking so I requested cancellation they said you have to cancel online. I ran away and cancelled my reservation immediately after 1 hour of making reservation through hotels.com and then found out that I have been double charged me instead of cancelling my reservation. I called my credit card and was able to get refund for double charge but hotels.com didn't give me full refund. I been charged for 1 night even I made immediate cancellation. Becareful wen you make reservation through hotels.com or KAYAK.com

NOTHING

The cleanliness of the room, The curved shower rod. The shelves in the bathroom.The variety of food choices in the morning. Grabbing a lunch to go from the counter as you leave was an amazing surprise!

Pool and hot tub outside only...in NJ?? Leave hot tub open or put inside. It will only be functional for a few months.

Very clean. Atmosphere was fresh with a modern touch.

I especially liked the travel toiletries. They actually provided good products which is not usually the case in hotels.

This was the best service I have ever received at a hotel. Why? The single room they gave was not cleaned. I told the person at the check-in desk and they apologized and gave me a double room. The room was like a 5 star hotel room with the beds made fancy, refrigerator, microwave, iron and ironing board, hair dryer, alarm clock, soap, shampoo, T,V. with too many movie channels, and best of all the room was super clean. They also have a breakfast buffet which had fruit, bagels, cereal, juice, milk, and other items for a full breakfast.

I chose this motel because of its proximity to my destination. It is undergoing improvement over the poor conditions of maintenance and furnishings. However traces remain of deteriorated chairs. Its shower needs support safety bar installations. Its personnel are friendly and cooperative.

Close to the highway I-287; swimming pool; restaurant on premises; comfortable and clean beds and pillows.

Needs significant renovations and upkeep; bar on wall in shower was falling off, held to the wall by a rusty screw; dirt and dust underneath beds; batteries for our AC unit died, had to get someone to switch them.

The room was SUPER clean, the bed was really comfortable and the pool was nice.

We filled out the tab for breakfast to be delivered to our room and they never came. When I called the front desk to inquire about it, they apologized and said that we should come down for breakfast.

Staff curteous but fumbled wrt 10am arrival on day 2 of stay. Room clean. Bed comfortable

Room cleaning starts too early - 830am. Breakfast could be included at room rate paid and be fair

The hotel was lovely - however on arrival the Hotel was overbooked and we had to stay at offsite at one of thier annex hotels, The next day we were upgraded due to the inconvienance, however staff were very friendly and the hotel was very nice.

The Hotel is far out of NYC therefore it is not close for those wishing to visit NYC.

Size of bathroom

First floor