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Greeting at check in like an old guest. In the room quickly.
Clean and comfortable rooms, staff was great Other families kids not being respectful of other guests.
Water was not warm when bathing first in the mrning
Perfect. Beds were sufficient. Not pillow top. That's my only non complaint. Indoor pool. Very warm and family friendly staff. Nice hot breakfast.
Clean, friendly staff, very nice breakfast selections. It was dark when we arrived, but they had forgotten to turn on outside lights, so we missed the entrance. Our room smelled like cigarette smoke, despite being a "no smoking" room. Front desk clerk said he would make a note so we would not be charged a cleaning fee.
when I got to leav. Everything. It felt unsafe and it was not in a good neighborhood. Terrible experience.
We did get a good rate, which was nice. The room was pretty clean and ok for the amount spent. The front office/check in had an awful stench so we were very worried when we checked in. I had honestly thought about canceling the reservation after going inside the lobby.
Thought from the reviews it was going to be a dump.. but we were passing through, and needed a place to stay that was cheep, so I booked it anyway. I must say, for what you are paying you really get a lot. Giving it is not a 4 star hotel, but I was presently surprised. I will be staying again!
They refunded my money when I informed them my room was too dirty for me to sleep there. I ended up staying elsewhere that night. I only spent 5 minutes in the room. I killed two cockroaches in the 5 minutes I spent in the room. Crumbs and rice in the drawers, and mysterious stains on the walls. Shower was filthy. Pics posted here: https://m.facebook.com/story.php?story_fbid=10206436957590379&id=1462100698
Its i hip hotel. Very clean and well taken care of. Very patio to relax on. I will stay here again.
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The location was great, right downtown. NA
The staff was very friendly and the rooms were clean.
The kids loved the pool! We had a blast!!
Very clean and up to date. My kids called it 'fancy'. The hot tub wasn't very clean. There was hair and fuzzy stuff floating in it.
The rooms were clean and the beds were comfortable. The breakfast is very convenient and good. Couldn't check out easily because the staff had stepped out for their e-cigarette fix. Just brought the whole experience down a few notches.
You always know what you're getting with Hampton Inn -- clean room, comfy bed, modern and well-appointed room and bathroom. Breakfast was fine. Staff was great!
Very clean & friendly with an awesome complimentary breakfast!
Good customer service, convenient location,clean, peaceful, good price, friendly staff, good size rooms
I really liked how nice the staff was. Checking in and checking out was simple. They were accommodating. I also really liked how I was just right off the freeway and the ease of access. It's also right next to all the local shopping and chain restaurants. It meant all our needs and expectations. It's not super crazy but for the price very good. The pool is only open in the summertime. And the rec room is a little small.
It was very clean. The bed is quite hard; the room is very small.
It was very nice and new. Even still smelt like fresh paint. The room was a little small but really cozy.
The workmanship of the room details was very good quality. The price was good. Tickets to the hot springs was a nice touch. The check in was bizarre. There was no A/C in the room. There was confusion about the booking fee and Tax.
Convenient - close to the freeway. The bed was awful. It felt like we were sleeping on a box spring. It was very uncomfortable. We couldn't stay the second night. We checked out and found another hotel.
Good wifi, nice view Bed hard as a rock and low to the ground; fire extinguisher attached to the wall too close to the bed; 'sticker burrs' outside get in clothes, tires, and shoes ; no nearby restaurants or convenience stores
I loved that it was clean, basic needs. It really needs some landscaping on the outside. Definitely no curb appeal. Also, white sheets and white towels that I know have been bleached would have made me more comfortable.
It was so quiet and quaint, I loved it!!
The location being close to Crystal Hot Springs. The room was clean and everything new in that they have been open for business for only 3 months. Convenient electrical outlets for charging electronic devices. Nicely furnished kitchen and guests to use A nice welcome and interaction with an actual person would have been good. There should have been more towels in the room as there was only 2 bath towels for 2 guests. I suggest adding 2 hands towels and 2 wash cloths with towels for the hot springs.