Overview

Mercure Bristol Grand Hotel

Broad Street, Bristol, BS1 2EL, United Kingdom
+44 871 376 9042

$98+

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Rates

Overall guest ratings

7.9/10 Good
Based on 2,242 reviews
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Review highlights

  • 9.4
  • 8.1
  • 5.1
  • 4.9

Good to know

  • Accessible parking

Nearby

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    About

    Mercure Bristol Grand Hotel is a 4-star Victorian hotel with 182 bedrooms based in Bristol city centre, perfectly located for a spot of retail therapy or for soaking up some cultural heritage when you visit Bristol. Pamper yourself in our beauty rooms offering luxury treatments and our leisure centre with pool. The Bristol Grand hotel is one of the most popular wedding venues in Bristol with 4 suites and 11 functions rooms. These meeting and conference rooms are also ideally suited to your business needs.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 2,242 reviews
    • 9.4 "Terrific location."
    • 8.1 "Great service."
    • 6.4 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 5.5 "Average cleanliness."
    • 5.1 "Food is average."
    • 4.9 "Bad amenities."
    • 4.8 "Not very comfortable."
    • 4.4 "Vibe wasn't good."
    • 4.3 "Rooms are not good."
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    Overall Rating

    7.9 Good
    Based on 1,345 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
    • 6.1 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 5.4 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.5 "Only 55% said rooms were big enough."
    • 5.0 "Average cleanliness."
      1.5 "85% said the bathroom was dirty."
    • 4.9 "Disappointing food."
      4.6 "54% did not like what was on the menu."
    • 4.4 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.2 "58% didn't like the architecture."
      1.3 "87% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 4.3 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      1.5 "85% said the bathroom was dirty."
      3.0 "70% had problems with the shower."
      1.8 "82% were unhappy with the view."
      2.0 "80% thought the tv was sub-standard."
      2.0 "Air conditioning was criticized by 80%."
      1.5 "85% found problems with the furniture."
      2.4 "76% were disappointed with the minibar."
    • 4.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall Rating

    8.1 Excellent
    Based on 291 reviews
    • 9.1 "Terrific location."
      7.3 "Great parking, according to 73%."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 5.7 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.5 "Food is average."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Average value."
    • 4.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.0 "Not very comfortable."
      4.6 "54% said rooms were small."
      2.7 "73% thought it was too noisy."
    • 3.4 "Rooms are not good."
      4.6 "54% said rooms were small."
      1.9 "81% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      2.5 "75% had problems with the shower."
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    Overall Rating

    6.8 Good
    Based on 22 reviews
    • 9.5 "Terrific location."
    • 7.7 "Good service."
    • 4.7 "Not very comfortable."
      4.9 "51% said rooms were small."
    • 4.4 "Vibe wasn't good."
    • 4.0 "Rooms are not good."
      4.9 "51% said rooms were small."

    Overall Rating

    7.9 Good
    Based on 582 reviews
    • 9.6 "Terrific location."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.4 "Internet is average."
    • 4.9 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      4.7 "53% said rooms were small."
      2.7 "Air conditioning was criticized by 73%."
    • 4.6 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.7 "53% said rooms were small."
      2.7 "73% had problems with the shower."
      1.6 "For 84%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      2.2 "78% were unhappy with the view."
      1.5 "85% thought the tv was sub-standard."
      2.7 "Air conditioning was criticized by 73%."
    • 4.0 "Bar is not good."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Accessible parking"
    data provided by TrustYou

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