Car was OK, 1 hour wait + tank half full at pickup
Cons: We had to wait for a long time to have the gentleman who man's the rental station at the hotel near Bristol airport to come in, and left almost an HOUR after we got to the hotel!
Car tank was only HALF full. I was charged an extra 30 POUNDS for gas that was not disclosed to me at Kayak rental PLUS another amount for liability insurance that the gentleman at counter said was required by law. I had purchased Kayak insurance already and was surprised that I had to pay this extra.
And now there a further $68 charge on my credit card account from Easirent for what, I have no idea!!!
Mar 7 2017
Easirent Is Bad
Cons: Rude aggressive staff, looking hungrily for extra charges. Over an hour to get a car.
Cons: Whenever I have pre booked previously, basic insurance has always been included. I was told this had recently changed and was no longer the case. Disappointed that my pre booked price was not what I paid in the end! Had to leave earlier than anticipated to avoid paying two days insurance, instead of one. You need to spell this out when people are booking!