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With the smoking ban now extended to France the opening onto the hotel grounds was a boon. In the bathroom the shower head was fitted about 2 metres off the bath floor. Ok for people of restricted growth but not very appropriate for average height people.
The room and bath were clean and in nice condition. The hotel has free wireless internet, which we find very useful. We arrived at the hotel about 17:00, on July 13th. The door was locked, and there was no one at the reception desk. A page on the door showed our name, as a new arrival, and indicated the room number where we would be staying, but we could not enter through the locked door. A message said to call the hotel phone number, but we had no phone to call from. Another hotel guest eventually let us in, and told us the combination to the electronic lock on the hotel door. Our key was in the door to our room. The next morning, a receptionist was at the hotel desk.
Convenient for visiting Paris and Versailles Although it was relatively out of the way, it was not quiet during the night as it's in the middle of an industrial estate. Also a coach party arrived around 11:30pm and the coach sat with its engine running for about 20minutes. The shower didn't work as the pipe was full of holes.
Reasonable proximity to Versailles Small room for 3 people
very quiet hotel in the country near von Versailles or Paris with the high way
Close to Versaille and Paris
Clean and good after hours service. The toilet extraction fan does not seem to work very well.
Hotel very clean and quiet. Hotel staff nice
Good Value for money, close to supermarket
We really enjoyed it, everything was very good. It was a bit difficult to find it - I suggest to leave some leaflet with a map at the local Tourist Office, as they did not know the precise directions of the hotel.
Very nice hotel close to Versailles. Comfort, spacious and clean room,free parking and good breakfast for a reasonable price..
the food and the very friendly manor of all your staff
Room was comfortable, breakfast was very good and the staff very helpful and spoke English.
Map directions poor. Non English speaking at hotel. Expected to be in Versailles :-(
The hotel is basic, clean and ideal for business people or people in transit on long journeys No
hair dresser session causing lots of hair in the lobby and even stench of peroxide in restaurant!
It was easy to book and the management were friendly and the hotel and parking were secure. Facilities were somewhat primitive and breakfast ended at 9am
Disappointing the Flying Blue Miles cannot be booked however it is mentioned on the hotel website!
It vas very convenient to Versailles
Awful!!! Dirty, too expansive!
Everything was fine. None
Clean and nice rooms. Very good price/quality We used this hotel or a citytrip to Versailles and we found it a bit far from Versailles to the hotel.
nice room for the size, well designed and fitted. good breakfast, nice dining room. we called ahead to say we would arrive late, and were given the code to get in...on arrival the code did not work despite confirming that it was in fact correct. staff had to be woken (understandably irritated) but cold response and reluctance to let us in tainted our experience.
rooms were clean, tidy, nicely located in Buc, friendly greeting. Room was small
Clean, comfortable, price of breakfast, good location for Versailles, modern interior style and fittings, good room price Although in a nice residential location across from the park it is difficult to find and more signs are needed from the centre of Buc which is itself hard to locate.
receptionist left key an gave us entry code as we were stuck on the Pheriferique and were late for check-in Small rooms, superiour room is a laugh. Bed is very hard, next to the road, no parking, absolutely no value-for-money in my opinion and I do sleep in hotels 2-3 nights a week
very helpful staff nice small resturant in buc even though no parking was easy to park close by. had to walk up spiral stairs to rooms so ask for ground floor if you need one.
Good spots close by to go running/walking. Basic room but reasonable for price. Great water pressure in shower! Petty charge for tea/coffee, expensive breakfast option. Room smelt very strongly of paint.
Very chic atmosphere. friendly No night life at all! Bus schedules confusing.
good location near to paris and versailles, quiet area. car parking is fine.
The staff, Paying for Internet
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
Good romm. Good brekfeast.
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
Proximity to the airport and shutle bus No minibar in the room
A pair of bathroom slipper
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
Restaurant was good and people were friendly. Garage parking was difficult. Hotel advertised as air conditioned, but it is on a hotel-wide basis and cannot be controlled in the room. Our room was too warm and we were unable to cool it off. Also, the Mapquest directions to the hotel were incorrect. We drove around for at least an hour trying to find it, and it was very conveniently located for visiting Versailles.
We found the staff very helpfull. The asscess from the garage was very difficult, The garage.
The location - good for The Palace (15 min walk) yet far enough away for peace & quiet. Good car parking Bar was quiet and often un-manned.
The rooms are nice and the whole building is well designed. The employees could deliver more service towards clients.
Modern and comfortable with good facilities 10 minute walk from the Palace of Versailles. Good location if you want to see Versailles, but long ride on the train from Paris.
The room was quiet and the beds were very comfortable. The window opened- unusual in modern hotels. The parking system was easy and secure.
Clean and comfortable Novotel, as ever
a good position for touring and visiting the chateau provided you are prepared for a 20 minute walk restaurant was good but with a limited menu
It was clean, comfortable, close to Chateau and domain of Versailles, quaiet, good parking, very nice staff.
Style and decor, nice bar, nice breakfast, very clean. One member of staff was a little dismissive, others were fine.
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
Room, shuttle service was excellent, staff elevators frequently out of service
proximity to airport.courteseous staff.
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
Very clean, friendly staff, all staff spoke very good english.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
The rooms in the Pavilion where we stayed were tastefully decorated, the beds were extremely comfortable, and everything was spotless. Room service was great - prompt and tasty. The highlight was the spa, I had a really fantastic prenatal massage that got rid of all aches and pains. The air-conditioning unit in the room was impossible to figure out! Luckily the windows opened so when it was a little stuffy we were able to air the room.
Trianon Palace is a beautiful hotel in a beautiful location. The room we had was spacious and comfortable. The grounds are a pleasure to walk through. It is conveniently placed for the town and the Palace of Versailles. The staff are polite and attentive. One of the lifts was not working when we arrived and was still not working when we left. The one lift that was working was very slow. The hotel is very expensive. This is to be expected for a hotel of this quality, buIt is particularly noticeable when you add up the extras - parking is 20 euros per night, breakfast is 33 euros.
Great location, comfortable bed, superb location. Did not like staying in the pavillion... Would prefer to be in the main building. Had to request baby cot and roll out bed twice!
I loved the grounds and our little girl loved playing in there. The room was lovely and spacious and the staff were excellent.
It was near the event I was attending so few minures walk to return hotel which was good Everything was so so slow. Wait for food 30 minutes, wait to finish checking-in for 30 minutes.
Excellent service and comfort Desk was unclear about what was included in all-inclusive deal.
The hotel was fantastic, I used to stay in good hotels, but I've never stayed in a hotel like Trianon. Bring nice clothes to get confortable. nothing
Really liked the relaxed atmosphere in the bar. The cleanliness of the bed linen and the bathroom. And the service by all staff was exceptional.
The distance to the castle and conference location
Great location. Very clean rooms. Nice decor. Lovely staff. Good wifi in our room. We bought our own breakfast and were told we could not eat the rooms. They were still so accommodating in the dining room while we ate our own stuff.
You can't ask for a closer location to the Palace of Versailles and the parking is priceless. Cafes to the hotel nearby sell tickets to the Palace. We didn't take the breakfast but probably should have. Nearby cafes were very expensive.
Nicely refdecorated hotel offering a great location for the Chateau de Versailles. Large comfortable room. Staff are very helpful. Internet very slow connection. Breakfast is quite expensive
yes, a short business stay no
Internet doesn' t work
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Away from Paris Parking under the hotel building was entering a very tight car, magnetic card to use the door of the room and elevator does not work sometimes
Wireless internet, free parking Poor breakfast
Safe location, clean, quiet, modern. Friendly staff
Everything ok - spacious rooms
Rooms are quite large and well fitted. Hotel staff is friendly. Good idea with the snack bar. Breakfast too light for the price of the hotel. Difficult too achieve, our taxi driver lost about 20 minutes to find the entrance to the parking.
some times we can enjoy the music event at the small stage.
Good enough for business trip.
spatious rooms with modern design. Nice office corner Both fixed ethernet and wifi have a performance issues. Really zaps you back to pre-broadband age.
Close to velizy commercial center The enviroment around the hotel is not so good and the hotel instruction is not clear
Large size room - kettle and sink were neat - bathroom with bath AND walk in shower - free internet - Nearest Hippos Steak restaurant good and friendly lack of restaurant and proper sized breakfast area - landmark next to IKEA not advertised by yourselves - local streets system make it hard to find as it is hidden away behind IKEA and an offfice block. Nearest Hippos Steak restaurant an unpleasant walk if raining.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
I loved its quite environment and the on time shuttle bus to tha airport.
Reasonably close to airport
Nothing Dirty...dirty ditry. Not even worth a 1 star
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
Location near Orly and excellent restaurant. Receptionist very kind.
The food is excellent, the room is clean and staff are friendly.
Big rooms, decent breakfast Extra charge of eur 10 for Internet and eur 20 for the breakfast. Advertised price at booking.com for breakfast of eur 7 is not correct.
The floor in my room was so cold it literally hurt to stand on it. The front desk staff was at best arrogant. The Wi-Fi was spotty.
Booked on line when I arrived at the hotel there was no record of the booking evn though I ahd a compiter printout of the booking
Convenient to reach from the motorway and you can park your car in the hotel grounds. Quiet location. Rooms nicely decorated. Swimming pool. Menu choice in the restaurant could have been more extensive and food better prepared.
Warm swimming pool is very nice to children. Shopping center is very close and convenient to buy something. Enough space of parking lot
The hotel was comfortable, and convenient to walk to dinner. Breakfast was good. Especially liked the organic section. It is possible to expand the variety of fresh fruits and some vegetarian items for breakfast.
Golf and tennis courts, swimming pool. Close to Versales and miniature France park. Free wi-fi. Breakfast for extra pay
Well located for travellers from Calais to the South of France. Quiet location The pillows were absolutely appalling - like light marshmallow - and that made it impossible to get a good night's sleep. The restaurant and bar personnel had the classic Parisian indifference to good service, which should have been trained out of them.
Staff was very friendly and helpful.
Room very comfortable, clean and quiet. Didn't like the staff who were somewhat indifferent to us and other guests. Staff could do with improving on their customer skills.
the staff was very helpfull. The accomodation was ok.
Quiet and accessible
You can walk to the famous all-france-open golf course. Some staffs are not kind. Hard to find the hotel.
Helpfull, English speaking staff, excellent facilities, very clean No English tv channels
Friendly and helful staff, good location (5 minutes from Versailles, and I am sure in summer Golf players enjoy the stay and the swimming pool). it was very calm, children friendly and we had an excellent dinner in the hotel's restaurant (very good quality!)
Room service dinner ordered 9pm took 1h40 to arrive. As some consolation, they removed any charge for this without question.
Location. Was close to airport for next day early flight. Free shuttles Sheets were itchy. They only gave one individual sized water bottle per room even if you have two people. An extra bottle would be 3€. Our room was not prepared well. There were no soap in both hand soap or body wash dispenser. We were also only given two bath towels. There were no hand towels. All in all, I don't think this room was worth its price of 187€ per night.
Loved the beautiful hotel. Staff was wonderful & room was perfect
Garden and swimming pool were excellent for the kids. Very child-friendly atmosphere: playing corner, special kid-menus, etc. Room was extremely warm (no airconditioning).
Lots to do for children Room price was good, Restaurant and Bar were over-priced
We stayed here because the Novotel at Versailles was full. If you have a car and a satnav this is a great spot to be based to see Versailles and Paris. The hotel is in a village surrounded by fields. Versailles is 15 / 20 mins drive - park in front of the palace in the huge car park.Paris (Trocadero / Eiffel Tower car parks) is 25 / 30 mins drive. Without a car, this hotel is probably too far out. Room big and comfortable. Helpful staff. Good breakfast.
The food was pretty good and plenty to do with the kids.
that the hotel cleaning staff were always smiling and helpful and that even with a full day of conferences they and the front desk and the kitchens did not forget us simple visitors
Large free parking lot available, clean room Not really friendly staff, bad smell in the corridors, french style bathrooms, few TV chains
rooms are big, quiet area it was a little cold in the room, but nothing could be done with the heating system
Nice clean room. Staff polite but very busy/understaffed so was difficult to get served in the bar
Reasonably close to Versailles (15-20 mins drive), very good value for money for a Novotel. Although it's close to a busy road it was surprisingly quiet. Not many dining alternatives if you're not prepared to drive; no luggage storage facilities (we wanted to leave our bikes somewhere secure and ended up bringing them into our room overnight!)
1-they provided free tranportation to near places with the Hotel Shuttles 2-there's a nice Dinner in the Ground level which can be helpful after a late night work 1-staff where not as professional as it should be we got some mixed feedback on some topics
Provided adequate accomodation for this trip. Arrived late on first night and was not able to get any food from the bar (or restaurant which was closed). Staff were not able to suggest any options in the area.
Wheel at each corner business hotel. Nothing missing but nothing special about it either.
For a business trip I needed to be in Velizy. I booked this hotel at a very cheap rate so didnt have high expectations but I enjoyed my stay. Normal 3 star hotel but the staff was excellent and very helpfull.
nothing it was appalling the service was not up to standard,the carpet in the room was wet no one could help or wanted too