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I am very disappointing after my booking hotel charged some extra which I was. Not aware of it I did many times booking but first time here they charged me like this
It's in an excellent location in Bucharest. The air conditioning in the room was inadequate.
Amazing view. Great room. Excellent staff. Wifi signal in the room was weak.
- central location, parking - Faulty battery to the bathroom, shower broken, noisy air conditioning, disappointing for a five star hotel
Cheap price, not bad location, easy access to the city center. I was under the impression that theft at this hotel. Pretty much to be desired as a staff level of service and friendliness. Prices for some services may be different than previously announced.
efficient personnel, very nice lounge club,late check-out without any problem,casino,balconies and view. small rooms
the room the fact that i asked for an iron and it took 1 hour to get it
the novotel's location is great but the staff was so rude! There was also an extra 150euro (they blocked the money) in case you make any damage to the rooms!
Good situation and staff is very helpful. I did not see any difference between Standard room & superior room.
Location AC didn't cool enough
The staff remember your name. The rooms are fresh and clean. The buffet lunch is excellent. The efficiency of the staff in accomodating requests quickly. The location
The nighttime staff was not empowered to make decisions and so was very deferral when asked for help
Rooms were clean and we did not spot anything (and we tend to be messy about cleanness). The location was excellent with the historic centre and its popular bars and restaurants a mere 5 min walk away. Bathrooms were a bit funny. You had to walk around the room from the toilet to go to the shower room to wash up. Not quite helpful especially if you use the toilet during the night. Just thought to share this but it is not a problem
The breakfast is very nice and the free internet in lobby is very helpfull. The location is excellent
big rooms, staff were very helpful, food was great.
Nice position in the city, really in the centre. Friendly staff, breakfast was great, a lot of things availible. The room was very nice and comfortable.
I liked everything about the hotel. we had a junior suite which was fantastic. Only gripe - bar prices about twice local average..also book on b&b basis as they charge €26 for breakfast...to compare a big mac meal costs €2.50...rediculous
great staff and location
excellent and helpful staff, very clean and comfortable rooms, wonderful location
Excellent staff, very conveniently situated and a great breakfast. We wouldn't go again unless they sort out the room entry system. Security is so good you can't get in!
It was not so spacious but the staffs were very kind and friendly. The location was also good. Breakfast was not satisfactory. If they prepare for more fresh fruits and good coffee, guests will be happier.
In the hotel was very nice! That I can`t pay in euro and I must go to searchrumanian money.
Clean, attractive rooms. Free use of computers in lobby. Attentive staff. On weekends water took too long to become warm, and never got quite hot enough.
Outstanding location close to the centre. Very helpful and friendly staff. Excellent breakfast.
Sympathy and everybody very professional. Breakfast had good quality. I'll be back again.
staff noisy , there was a construction building to near hotel.
all rooms are for smokers, therefore if you are not a smoker, you'll feel the heavy air. it did not seem very clean either.
A good hotel in the best place, close to old town. .
The stay was fine. The rooms are a little run down and in need of some repair. Otherwise everything was fine. Staff were very helpful and with a nice manner. Some of the furniture was torn and the chairs were very dusty. There were also holes in the wall.
central location, good restaurant when ballrooms in use create too much noise for the guests on the 1st floor.
The location of the hotel right in the city centre. Enjoyable breakfast. Very high cost for internet ( 2.5 euros/hour). Most of the hotels offer internet wireless for free. Praking is just for max 10 cars right in front of the hotel. It si not actually a parking place, cars are stopped near the sidewalk. Furniture and bathroom equipments should have been changed years ago.
Breakfast was excellent
Excellent location. Good food. Friendly staff. Nothing
excellent staff friendly, polite, professional
location very dim lights
Nice personel and a good location.Restaurant was also good. Very small room with view to an other building one meter away.That is why i would never go back to this hotel.Room had an unpleasant odor.
The location of the hotel was great. The rooms were spacious, comfortable with adequate amenities provided. The staff was friendly and helpful. Internet connection was horrible in the rooms. Have to be in lobby to work on internet. Breakfast menu needs to be seriously enhanced
Excellent location, right in the heart of Bucharest, very clean rooms, rich breakfast, nice bistro at the ground floor. The tv did not work in the first day of my staying, quite small rooms for its price, lack of parking spaces, breakfast starts only at 7.00 am,i think 6.30 would have been better.
close to our seminar overpriced, arrogant staff
The room was spacious, well-arranged, & clean with comfortable twin bedding. The bathroom was equally clean & well-equipped and the lighting was not overwhelmingly bright. Conveniently centrally located and generally friendly staff. The buffet breakfast was comprehensive & more than reasonably tasty with fresh fruit to add to the enjoyment. As with most hotels in Romania, the room & corridor temperature wasn't exactly extremely pleasant, it was invariably too warm and somewhat stifling. The card for accessing the room did not function fully at all times, due to a faulty activation perhaps. As with all Romanian hotels experienced so far, again the milk for cereals consumption was definitely almost lukewarm, as opposed to a preferred genuinely cold, which somewhat lessened the otherwise perfect breakfast experience.
bed lowd aircon.
Very clean hotel with very efficient and nice personnel
great location too old!
A beautiful traditional hotel, very centrally located. Courteous, helpful staff. Excellent restaurant. Price out of season was very reasonable for a quality hotel in such a central location. Comfortable, warm (it was minus 20 degrees C outside!), free internet access. This is Romania - you have to manage your expectations a little bit, but I have no complaints about my stay.
Staff was helpful and very polite, location is excellent, hotel is quiet and stylish. The room was much smaller than expected, in particular for a 5* hotel. Bathroom was really small, nothing to do with the pictures on the web site. Quite dissappointing.
Good location and very clean and peaceful hotel. Taste of luxury from old days. Very good service in Romanian standards!!! Small but not fatal issues like bad smell from waste pipes (or similar), leaking shower cubicle, cold coffee in breakfast.
The hotel should be ranked as 3 or 4 stars and not as 5 stars
Location ; comfortable ample junior suite; good restaurant
comfortable bed breakfast was so simple and bad taste
The cooperation and the hospitality of the staff. The staff are the best thing about this hotel.Room design was also very nice. the breakfast room was very small.The collection of items was not wide.
The early 20th building has been beautifully restored, while the interiors have been tastefully designed in a high end contemporary style. All the rooms are actually suites, with separate living/dining area, foyer, bedroom and bathroom. All the spaces are ample, very well appointed and extremely clean. A sumptuous breakfast in the rooftop restaurant Ici et La (with great views) is included in the price. The French food served at the restaurant at night is extraordinary and very well priced: do not miss it! The hotel is very well located, close to the Old Town, the beautiful Cismigiu Park, the National Art Museum, and major avenues. Although a few of the buildings on the Regina Elizabeta Boulevard seem to be abandoned, they are all outstanding examples of 19th and early 20th century European architecture. Staff was very helpful. We loved everything!
Great breakfast, rooms, location, lobby as well as value for money.
More than 10 points is possible????is the best thxxx
New and modern, location perfect. Nice things for breakfast, nice staff.
The style, location, quality of the restaurants.
The ambiance of an old world feeling. Helpful courteous staff. Fabulous breakfast in a brick cave. Elegant lobby. Large well appointed room, comfortable bed with a modern well designed bathroom. Nothing
centrally located. Helpfull staff. Bar closed at midnight. Comfortable room but little space for clothes. Bathroom space not optimal.
Great location, in the very center of the city, very good service, staff always helpful and polite. The breakfast was also good (the only meal I've had in the hotel).
The room was comfortable clean and furnished modernly. The interior of the hotel had a quirky arty design. The staff were friendly and helpful. Breakfast was an excellent buffet. I enjoyed the stay of 4 nights and thought it a good choice for central Bucharest.
Very nice and comfortable rooms. The hotel has a beautiful and modern design. Staff are professional and friendly. It's a short walk from the train agency where you can buy tickets. Great location.
The location is perfect and the staff are very friendly and helpfull Not directly the hotel but the shuttle from the airport is extremely expensive
location, quite fresh hotel, free wifi, clean not very convenient parking, actually they have no)) but you can leave your car outside, if there is a place)
Comfortable hotel in a very good location. Staff friendly. Good breakfast buffet.
I booked in the Central Hotel bu finally I stayed in Opera Hotel, they had no availability due to the arrival of a group.
good central location, actually parked for free right outside the hotel. Obviously very expensively decked out rooms and facilities. Great reduction through booking.com First receptionist was abrupt and gave us no information or help. The price is still too high but this is true of all hotels in Bucharest, I think.
The staff was courteous. The facilities were clean and well kept. The hotel is very well situated. More written/tourist information about the city should be provided. We were given a one-page map produced by a casino, but in another hotel we were able to find a booklet about Bucharest with lots of information we could have used earlier in our visit. The Central Hotel staff tried to sell us their expensive tourist tour to Transylvania instead of informing us of other options.
Location is fantastic, great access to historic parts of city, parks, and nightlife. Nice design/decor, spacious closet in rooms. I wish I had known about the parking situation prior to arriving, it worked out okay to be at city hall. The air conditioning took a long time to cool the room effectively.
In center of city, but easy park near hotel. New and stylish hall and room. Possible connect note book with LCD TV. Can prepare tea or coffee. Real work cooler. Safe box. Good breakfast. On the first floor McDonalds). 200m park. 500m center of old city. Didn't find instruction for safe box.
Very helpful staff, great location, close to historical center.The room was very big, with a great view on the Parliament building.
Location in the downtown, view from the window and big and comfort rooms.
Very friendly and helpful staff. Great location of hotel and good breakfast. Modern, huge rooms - with super-fast free WiFi. The smell of cigarette smoke is everywhere - and it comes in from the cracks under the door. The carpets in the room could have been cleaner. The bed, while big and reasonably comfortable, was overly-soft and set low down on the floor.
staff is very friendly and trying to help you in any case.
Friendly helpful staff. Not possible to eat anything during the week
They closed the restaurant during the evening because there was a private party without any announcement, not even a sandwich could be made. No information about restaurants nearby as the reception girl did not know the area... Finally there was only a snackbar open. Breakfast was also very poor. Really not a 4* hotel!!
Great location, huge room on the 7th floor, but with shower, no bath. The staff has been incredibly nice. Far from western **** standards, but a very charming kitsch atmosphere.
This is a great location in easy walking distance of the old town and its sights and bars. The hotel was very overpriced for the service and facilities it offered. The staff weren't very helpful and the facilities, though adequate and clean, were basic and not what I had expected from the brochure.
kindness of staff you could not decide wether you wanted breakfast or not, it was included in the price
a pleasant hotel good for a short bizness trip. a rellative good location and reasonable priced