Courtyard by Marriott Budapest City Center

I booked through booking.com: a Deluxe Double Room with breakfast included.

The check in process was professional and prompt. The Front office team in general was informative and polite. Our room was of good size, modern, clean and comfortable with the amenities required. Location was near the metro with a good assortment of drunks and vagrants - although apparently harmless and reasonably safe. The Food and Beverage department is a disaster. The Dir. of F&B should be sacked for the lack of training and leadership of the team as well as no supervision. For the three days that we stayed there, the breakfast experience was such a challenge. There was often only one cook in they're open kitchen who could not cope with keeping the buffet stocked and we had to keep making several trips to the buffet to get food as it arrived . The wait staff would wipe the tables with unclean towels and and let the debris go to the floor, The kitchen was openly dirty, one of the male cooks never wore a hat. In the back of kitchen, through an open door, I witnessed a wait person rinse out /wash a pitcher in a handwash sink.