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District XII - Hegyvidék
Wireless Internet. Great Fitness center and indoor pool
The hotel is in a very good location, its a clean place and the personel that works there are very helpful. Awful experience with the check-in procedure, at least when you have already booked/paid online in Booking.com, because I was requested to pay again the amount as a guarantee and I was told that once I check-out and everything is fine, that guarantee will be cancelled, which is unacceptable because I had already paid online and it should be more than enough as a guarantee for my stay.And the worse is that still until now, 2 weeks after my visit in Novotel, according to my banker, my money are still pending and out of my Visa account.Another negative point is the very expensive breakfast, plus 17e per person and the extremely uncomfortable beds to a point that you can not sleep, especially when you suffer with back problems.
staff, comfort it is far away from the city metro
NIce and warm hotel, new two things Since is a business hotel should provide wifi internet The breakfast was poor
Very well accomodation, perfect service.
the people and the location , nice and cosy didnt have a gym
staff were very friendly and informative
Their service and enviorment The hotel marked as 4 star on website, but they are 3 star
Ms. Horvath, Zoltan, all other receptionists and house keepers know what the hospitality industry is all about. Having worked in the management for a high standard hotels for over 8 years myself, I know the technical maintainance is the all time issue even for the high standard 6 stars, but the above mentioned staffs, through their beyond-expectation services simply made up for the negative aspects of the property such as old furnitures and so forth. In the name of the reccession, refurbishment is not the 1st priority but the Hotel Fabius Pancio is the 1st priority for every single visitor to Bp to pick from the list. N/A
Free parking and proximity to event we were attending. The breakfast was nice, and you could order eggs/capuccinos. The staff at breakfast was very friendly. Wi-fi seems to have infected my computer with a virus.
The hotel location is really nice and quiet. In a few minutes you are close to all historical attraction. The staff of the hotel is friendly and very helpful.
the staff was very kind. Breakfast was good.
We liked confort and tranquility, splendid location away from city noise and rush, splendid restaurant with good food near the burning fireplace, quiet and romantic.
Staff were particularly helpful in re-arranging the dates on my original booking and, when their restaurant was not open, to phone another, local, restaurant to check they were still open and advising this restaurant that we would be along for a meal. Heat in hotel rooms appeared not to be able to be turned off or turned down and so I had to open window and heat all of Budapest as well!!.