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Hotel was centrally located for sites and public transportation. Staff were very gracious and breakfast ,afternoon tea and evening appitizers were a plus. The air conditioning did not work as well as it should have. However, all other features offset this condition.
staff very friendly and helpful. no complaints whatsoever. Service was excellent.
The spa, and the friendly staff The room was quite small, for a 5 star hotel. Location could have been slightly better.
The friendliness of all the hotel staff. The hotel itself convenient to market and shops. Th food in the restaurant was excellent. We had an apartment which was luxurious unfortunately it was over one of the conference rooms and was very noisy one night as there was a party being held. Music did stop at one but a lot of door banging with staff coming and going after that.
beautiful building nicely restored and with very nice details
excellent facilities and service no
The staff were just wonderful and the room was excellent. the whole experience was just wonderful. I transfered to another Budapest 5-star hotel which was part of a tour and the hotel was just not in the same class as the Corinthina. No
Excellent customer service! Everyone was very nice and helpful.
Very helpfull, i got a free checkout for free. nothing
Everything was amazing!!!!!!!!!!!!!!!!!!!!!!!!!! No bad points
The concierge was extremely knowledgeable and resourceful. He was very helpful arranging trips and events for us.
Where to start with the good points??!!! As soon as we walked in we were looked after - cases taken to our room and shown the vital pieces of equipment. The hotel is spotless. The dining room is superb and the staff very friendly and I would recommend it to every type of traveller young or old. go for the revolving door alone. Nothing that I would call bad. if anything we thought the mini bar prices were expenisve - but hey, I'm having to be really picky.
Hotel was very clean and modern - loved the decor. Hotel staff were exceptionally helpful and friendly. The hotel provided loads of information on arrival including suggested tours, public transport, recommended restaurants, etc. Only one small complaint and that is that the spa facilities are not really big enough for a hotel of that size. For example, the changing rooms at the wellness centre (pool, sauna, jacuzi etc) would only just squeeze about 4 people in at a time. Only enough sunbeds on the roof terrace for about 8. For a hotel with 200+ rooms - not really big enough and at the end of the day when everyone returns from sightseeing and wants a quick dip in the pool - just not enough room/space.
food from the restaurant locationn
Really relaxing stay. We could hear noise from the siderooms - was a little bit annoying in the early morning.
The staff on the reception was helpful and polite.
Breakfast, swimming pool
This was my second stay at this hotel. It was a pleasure to walk into that impressive reception area again, and I also enjoyed sitting in the Gallery bar for some food and drink. Room was again comfortable with a useful laptop-size safe and well-stocked minibar. When you take a shower and discover that the floor is wet don't be surprised. The shower screen hangs on a pivot and there is a 5mm gap between the pivot and the bath itself. Both my rooms were like that, so it's not a one-off.
Location Room very noisy. Extra charge to use the swimming pool and sauna. Had to pay extra for breakfast.
The hotel had a beautiful lobby and the rooms were well-equipped and clean. At first blush, the neighborhood seemed quite gritty but upon further exploration, we found some great restaurants and cafes and ended up really liking the location. The standard room we booked was quite cramped with a king-sized bed. Also, the hotel charges an extra fee to use the pool and sauna.
Very nice hotel, first class. Price should include pool use and some breakfast.
Superiror value for euro spent which exceeded my expectations! I was unable to stay longer.
The hotel staff are really helps, the rooms are comfort,clean and beautiful The pool cost money
excellent hotel, staff lovely, couldnt do enough for you no
the rooms were clean and comfortable. the elevatorsecond weren't frenzy located. the breakfast was expensive relatively
Everything about our stay was fantastic. The free wifi connections was very good and the staff were all very professional. Ten out of ten. I feel breakfast could have been included in the price.
Really happy with everything
location, look, big room, spa, parking, good breakfast, hotel staff, not noisy just one tinny soap in bathroom :). Everithing else was pretty good.
Location and spacious rooms. Good value for the money. Not really a 5* hotel with suites, more like good apartment hotel***. If you are looking 5* luxury, it's not a place for you.
parking, very comfortable quiet suite, good breakfast, nice swimming pool we got bathrobes when we asked for them, crowdy breakfast room, entrance of spa area is not designed good - there is no place to change your cloth
no internet conection even with the help of hotel's staf
Staff were extremely friendly. Hotel was beautiful with a lovely spa. The hotel is not very big which we felt was a bonus, it meant we got a very personal touch.
Everything. Most of all the helping polite friendly staf To leave......
The staff was extremely attentive. They remembered details about what i liked into the next day. Everyone was polite and well mannered. The food was delicious and the wine waiter knew his subject. The meal could not have been more perfect. The chef worked with my lactose intolerance and modified the food. n/a
My wife and I were pleasantly surprised at the size and the comfort of of our bedroom and bath. The service wass very slow, and once they simply forgot what I had requested over the phone, even though we had chosen the top accomodation available at your site ( and at the hotel, we suppose).The lady at the front desk was very impatient to helping us choose the best tour.
Fantastic renovation with a lot of taste . Superb restaurant , where also the food was of very good level .
The lobby is magnificent, the room was lovely. It's about 15 min from the "center" IE the chain bridge. Pieter the concierge is wonderful and very helpful. The food is hit or miss, I enjoyed the goulash and parsely spaetzle. Most of the desserts were too sweet.
Beautiful historic building with lavish features inside and out. No detail overlooked from front desk customer service to house keeping, everyone is friendly, professional and efficient. A well oiled machine that has exceeded our expectations on multiple visits. No complaints, the staff went above and beyond.
Exceptional staff at this hotel. Gracious, polite, helpful, cheerful. A delight in every way.
Like the building and the New York cafe which is situated inside the hotel the pool and spa area is very good as well
Judit, who checked me in, was very generous with city information, suggestions and directions. She should be commended. The staff in general are all attentive and client oriented. The breakfast buffet is quite extensive and tasty. Cafe not opening until 10 a.m. I think you do it to encourage (require) those of us seeking breakfast before that hour to patronize the pricey buffet or room service. I didn't appreciate that requirement.
Wonderful place to stay. Staff very accommodating. Food great. Atmosphere stunning.
The day time house cleaning staff needs attention. Our room was not made up either morning of our stay. When informed, the hotel was responsive. The room was beaufiful and the bathroom large and luxurious. The location of hotel was very good. We would highly recommend staying at this hotel.
Beautiful, luxurious hotel, a real treat, wonderful staff Area wasn't the best
Lobby. Room. Spa. We liked all about this hotel !!!
Excellent value--great staff--super location--lovely apartment--top notch !!
I really like Gozsdu Court. It's small and friendly. Main atrations are in walking distance or you can take metro (tram). And off course - value for money.
We stayed the first night in our one room apartment which was good but very noisy evening. So they moved us to a three room apartment which was excelent. Very good location. Loads of restaurants within 10 mins walk. Opera well worth a visit - 10 mins away. The first apartment, they moved us, really noisy on 1st floor, didn't have a curtain for the kids sofa bed, sheets could have been cleaner.
Clean nice room, good facilities, central location, upgraded room due to studio not available Did not have record of booking at office, had to contact other office. Room booked unavailable, office to hand back key does not open until 9am.
Great location. Walking distance to everything. Have stayed a lot in Budapest and these are the best apartments we've stayed at in Budapest. Well appointed, free wireless and very helpful staff. Would stay again without hesitation Nothing major - wireless internet signal in our apartment was inconsistent/ slow. No credit card facilities...have to pay account in cash.
Price, location No bad points!
Location cleness fornitures service (check-in/check-ou fleibility, staff available and near)
Very good situation in town. Very recent renovation. No mattress protector, only a sheet on the bed.
The apartments are superbly located on the edge of the up and coming Jewish Quarter. They are in a very new multi million euro development and are very good quality. Staff helpful.
Extremely helpful and friendly staff, gorgeous room and perfect location. I would definetely come back. Es perfecto en todos los sentidos. OSUSUMEMASU. Nothing.
very good positon, in the center of the city no reserved parking in week-end for a 4 stars hotel the continental breakfast is very poor
Excellent large modern furnished suites, great hotel location - very close to Vaci street and to other city sights, very friendly, thoughtful and helpfull staf. I will recommend this hotel to all my friends from all over the world. Many thanks for our holidays in Budapest!
Excelent location! Staff - very helpfull.
value for many hotel with spacious rooms and good location. Extremely nice staff. Cleaning service is bad. Really bad.
The room and the good position of the hotel.
The staff was very helpful. Gave us great tips on local restaurants and sites. The rooms are all very spacious suites, uncommon in Europe. Hotel is at the heart of all metro stations, making travel so easy. Wonderful night life nearby too Nice full breakfast and cozy - well priced bar. In summer a beautiful Sky Bar on top floor.
Silent big rooms. Good location, just 100m from nearest metro station. Excellent helpfull staff.
big comfortable and clean modern rooms, very friendly and competent staff, windows didn't open
The central heating was set a bit too high, and it was a bit troublesome cooling down the bedroom for sleeping. We had to have the windows wide open. As it was April the air conditioning was not working.
the design of the rooms was interesting the room was too small, the bathroom had glass walls so you can see everything, the neighborhood was creepy, and the breakfast was poor
the room was clean. loved the bathroom. the employees were friendly. the breakfast was ok. parking is a problem, watch out for the parking fines.in the room it was to cold.
Friendly and helpful staff. Rooms are modern and spotless. Located near the main train station and subway. Stores and restaurants walking distance. Nothing.
Hotel was new, so very clean and fresh. Breakfast was very good and plentiful. Internet access was free. Rooms very modern and stylish. Rainfall showers were fantastic - good pressure and plenty of hot water. Supermarket,cashpoints, KFC etc all near the hotel. Safes in room were free of charge. Overall excellent value for money. Location wasn't the best, although only short metro ride to the centre or 30 min walk. Tea/coffee facilities at extra charge. Some rooms only have view of a wall. Have to go onto street to smoke ie no private outside area. I booked a double room but the room i was initially given only had one narrow single bed - i changed rooms to one with a double bed, however if the hotel had been full this would have been a problem.
everything, most of all friendly staff, which doesn't happens often in Hungary, and close to restaurants, metro line nothing
The hotel is very nice, good value for money, the staff was very very kind and helpful, the breakfast was very good but am not sure it was 4 *. I would definitely recommend this hotel, and will stay there again. coffee served for breakfast was from the machine was not good
The Staff is so professional and amazing, for example I was departing at 3:45 in the morning and the man at the front desk had ordered me a special breakfast to go package, now thats what Im talking about
services small restaurant with only two tables in the smoking area. the hotel has 499 rooms and only around 10-15 tables in the restaurant for the lunch and dinner
The hotel was excellent, very close to the Keleti station, which was very important to us since we've arrived at 5 AM to Budapest. The staff was so kind to let us check in at 10 AM on the first day, and even though check out time is 11 AM, we were allowed to stay until 2 PM on the last day. The people at the reception desk were also very very helpful with info about Budapest and everything else.
location, quiet room, excellent breakfast
nice location. cost is good.
Pretty comfortable. Very good food. Some of the staff are very snub, they aren't very attentive, the rooms have no view other than the garden or the dusty streets, very bad area of the town.
Friendliness of staff Noise of room along the main road
Everything was well organized. Staff and other guests were very friendly. Free glass of champagne was nice gesture of welcome. The computer passed on a virus to my camera card, which has been difficult to repair while being on the road on vacation.
The fact that it was clean, central and staff pleasant and helpful I had to ask for a kettle and tea/coffee, usually they are in room already. The kettle had to be put on the floor as the flex was very short.
poor service. rude staff. rooms cold and uncomfortable. does not live up to 4star expectations
Breakfast was good, bar and restaurant staff were very helpful. paying for internet, TV, etc. Too expensive for a no frills hotel.
Nice flat, beautiful garden view
I liked that the appartment was clean, big, had modern furniture. The location is very good, five minutes till the subway station. There is also a private parking where you can park your car safe.The staff is nice, helpful and speaks English well. I also liked that they welcomed us with a chocolate! I highly recommend you Nova Apartments!
great place to stay!!! nice and helpful staffs, comfortable room. good facilities. the apartment is large and comfortable, the kitchen, the dvd player and all of that. we'll certainly stay here again on our next budapest trip!
The apartments are brand new. Situated near the Andrassy makes it very comfortable and accessible. Equipped with luxury items e.g. dishwasher, washing machine etc. Two full bathrooms. There is no reception that can assist with information re. the city or other arrangements. Did not have credit card facilities. Had to pay the cleaning lady - cash and did not receive an official receipt
This apartment's facility is very good! Nothing
The staff was very helpful and friendly and the apartment very nice and well equipped.
the location was excellent. very close to the center. the staff very kindness.. he gave us all information need it;
great location to centre. 5 minute walk to the danube. close to metro station. very quiet room at night, which was suprising to say it was so close to the city centre. Hotel was very secure, with key code access to enter, and convenient lockable storage rooms to store bags when flights were at awkward times on departure and arrival.
The best value for money Everything was perfect except the dirty bathtub curtain.
It is neer every thing. It is new so it is nice. It is not very clean.The dishwasher was not working, we told them and they did nothing! we askes for some chaires at the veranda, thwy say that they will bring but did not!
Receptionist is friendly and helpful
The location is excellent being central and literally right next to the metro station and across the street from the trams. There are also a few cheap restaurants nearby. The staff was very kind. Having a good location also meant a lot of noise. There are a few bars down a side street and being next to the metro means you will hear a lot of drunk and loud people during the night.
All the staff spoke very good English, which was more than I had expected. None really; we received no clean towels during our stay, but we didn't ask for them either! If we had I'm sure they would have been provided.
Roomy, with modern furniture and bathroom, one flight up by elevator. Quiet with window looking out at classic courtyard. TV,airconditioner, safe, large closet. Very helpful and pleasant reception person.. I was given keys and code number for entry, 10 steps from Metro exit. No table and chair or luggage bench, although there is room and wall plugs installed
Rooms are clean and the hotel is close to the centre, underground just few steps away The receptionist tried to double-cross us when we first came by saying that we will stay in their other building and the other employee will come to pick us up. The other lady came and took us to the other building where we realised that we are not staying in Centroom House but in Mandragora hotel! We did not want to stay in Mandragora and we returned to Centroom House where the first lady gave us finaly the room we book and said that Mandragora is their partner hotel. So be careful, yuo might get something you did not pay for.
It was close to the metro station It is not a hotel there are some rooms around a courtyard in a building, the other floors of the building are apartments for local people. The elevator and main entrance of the building are horrible. I cannot be a *** Hotel
I really liked this hotel. The location was excellent and the staff was very friendly and gave us all the information we needed. The room we stayed in was clean and comfortable and it was exactly as shown on their web page. I recommend it. There was no mini-fridge in the room. If it is not possible for each room to have one, it should be a fridge at the reception.
near metro and train station noise in the street
The staff was very helpful. The location of the hotel was very good if you want to be close to Keleti train station. Also it has very good price. My room it has not such a good sound isolation from the street trafic.
Comfortable and clean
design of the hotel comfort cooling did not work at all, people watched me through the window from the external corridor, canteen was always overcrouded, caffee was permanently missing in the canteen during the breakfest.
All attendants were very friendly and help us with any problems. My mother does not like the location because it was not a touristic street. It was a little bit terrible in the night.
The staff were friendly and went out of their way to help us. This is a new hotel, which we particularly liked as everything was new and clean. The rooms were very small so wouldn't recommend if you are spending a lot of time in the room, as we did on this occasion due to dental treatment but we would definitely book this hotel again in the future. As the hotel was only opened in August 2008 there were a few teething problems which we had anticipated.
The whole staff was very professional, friendly & helpful. The food was good. The hotel's location is very good. The room was too small to accommodate a family of 2 adults, 1 child & 1 infant.
clean,near the city center,good stuff very small rooms,very noisy due to bad proof,uncomfortable bed
Very friendly and complimentary staff. Very professional too. Cleanliness was second to none. None.
Very favourable promotional offer. Very new hotel in well-served area near underground (2 stops to city centre). Young, friendly, helpful service staff. Plentiful breackfast. Too small not very cleaned standard rooms. Bathroom without curtain for the night; glass door: no privacy and safety. Restaurant: no table linen as you expected in a 4 stars hotel.
the location and kindness of staff no internet in the room
Modern design of furniture, bathroom is excellent,
Friendly and helpful staff Small room, not enough selection in breakfast buffet
the hotel was in the centre so the price was really worth it... the room was really nice and clean the beds were to soft, the staff didnt speak good english and there was no possibility to control the aircondition
Position of the hotel, central part of the city, - this is only one thing what is positive in this hotel Non-friendly recepcionists!!! There is no tea pot or any cofee maker in the room, although the hotel has a certificate of European Hospitality. Shower room - you can not open the door in and out without a force. No hear-dryer, no shampor/conditioner - only liwuid soap od low quality. Also, the receptionist refused to bring to the roon a cofee, tea that we aked as a room service. I would never stay in this hotel again.
Room was great. The hotel location is very close to subway that made us easy to wander around.
A typical IBIS hotel, clean and comfortable.
Nothing to regret, but the awful noisy night I wasn't able to sleep about. The noise of the electric equipments in the back yard of the hotel, that was awful!
It's central location. There were no tea making facilities in the room.
The hotel it's ok, location good for the prices requested, the rooms are clean. If you want to visit the city and just to have a place to sleep, it is ok. The breakfast was not verry good and verry overrated (8 euro)
In the city centre Nearbu Metro, tram and bus station
air conditioning no garbage basket in the room
Near to the metro station and to the heart of the city a bit noise at midnight due to cars and chattering outside