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Style and decor, nice bar, nice breakfast, very clean. One member of staff was a little dismissive, others were fine.
The location - good for The Palace (15 min walk) yet far enough away for peace & quiet. Good car parking Bar was quiet and often un-manned.
The rooms are nice and the whole building is well designed. The employees could deliver more service towards clients.
Restaurant was good and people were friendly. Garage parking was difficult. Hotel advertised as air conditioned, but it is on a hotel-wide basis and cannot be controlled in the room. Our room was too warm and we were unable to cool it off. Also, the Mapquest directions to the hotel were incorrect. We drove around for at least an hour trying to find it, and it was very conveniently located for visiting Versailles.
We found the staff very helpfull. The asscess from the garage was very difficult, The garage.
a good position for touring and visiting the chateau provided you are prepared for a 20 minute walk restaurant was good but with a limited menu
It was clean, comfortable, close to Chateau and domain of Versailles, quaiet, good parking, very nice staff.
The room was quiet and the beds were very comfortable. The window opened- unusual in modern hotels. The parking system was easy and secure.
Modern and comfortable with good facilities 10 minute walk from the Palace of Versailles. Good location if you want to see Versailles, but long ride on the train from Paris.
Clean and comfortable Novotel, as ever
The hotel was fantastic, I used to stay in good hotels, but I've never stayed in a hotel like Trianon. Bring nice clothes to get confortable. nothing
Really liked the relaxed atmosphere in the bar. The cleanliness of the bed linen and the bathroom. And the service by all staff was exceptional.
Great location, comfortable bed, superb location. Did not like staying in the pavillion... Would prefer to be in the main building. Had to request baby cot and roll out bed twice!
The rooms in the Pavilion where we stayed were tastefully decorated, the beds were extremely comfortable, and everything was spotless. Room service was great - prompt and tasty. The highlight was the spa, I had a really fantastic prenatal massage that got rid of all aches and pains. The air-conditioning unit in the room was impossible to figure out! Luckily the windows opened so when it was a little stuffy we were able to air the room.
Excellent service and comfort Desk was unclear about what was included in all-inclusive deal.
Trianon Palace is a beautiful hotel in a beautiful location. The room we had was spacious and comfortable. The grounds are a pleasure to walk through. It is conveniently placed for the town and the Palace of Versailles. The staff are polite and attentive. One of the lifts was not working when we arrived and was still not working when we left. The one lift that was working was very slow. The hotel is very expensive. This is to be expected for a hotel of this quality, buIt is particularly noticeable when you add up the extras - parking is 20 euros per night, breakfast is 33 euros.
I loved the grounds and our little girl loved playing in there. The room was lovely and spacious and the staff were excellent.
It was near the event I was attending so few minures walk to return hotel which was good Everything was so so slow. Wait for food 30 minutes, wait to finish checking-in for 30 minutes.
Great location. Very clean rooms. Nice decor. Lovely staff. Good wifi in our room. We bought our own breakfast and were told we could not eat the rooms. They were still so accommodating in the dining room while we ate our own stuff.
The distance to the castle and conference location
Nicely refdecorated hotel offering a great location for the Chateau de Versailles. Large comfortable room. Staff are very helpful. Internet very slow connection. Breakfast is quite expensive
You can't ask for a closer location to the Palace of Versailles and the parking is priceless. Cafes to the hotel nearby sell tickets to the Palace. We didn't take the breakfast but probably should have. Nearby cafes were very expensive.
Good enough for business trip.
Away from Paris Parking under the hotel building was entering a very tight car, magnetic card to use the door of the room and elevator does not work sometimes
some times we can enjoy the music event at the small stage.
spatious rooms with modern design. Nice office corner Both fixed ethernet and wifi have a performance issues. Really zaps you back to pre-broadband age.
Rooms are quite large and well fitted. Hotel staff is friendly. Good idea with the snack bar. Breakfast too light for the price of the hotel. Difficult too achieve, our taxi driver lost about 20 minutes to find the entrance to the parking.
Safe location, clean, quiet, modern. Friendly staff
Large size room - kettle and sink were neat - bathroom with bath AND walk in shower - free internet - Nearest Hippos Steak restaurant good and friendly lack of restaurant and proper sized breakfast area - landmark next to IKEA not advertised by yourselves - local streets system make it hard to find as it is hidden away behind IKEA and an offfice block. Nearest Hippos Steak restaurant an unpleasant walk if raining.
Close to velizy commercial center The enviroment around the hotel is not so good and the hotel instruction is not clear
Everything ok - spacious rooms
Wireless internet, free parking Poor breakfast
The location, the staff,the hotel ambience No porter available for luggage to room, parking arrangements, no english tv other than bbc world
A great hotel in a lovely town, a nice relaxing experience.we will come again
The hotel has a wonderful location across from the chateau and tourist information in a very quaint town and building. This is the cleanest hotel I have ever seen, the air is incredibly fresh and the rooms spotless! Wonderful breakfast too!
Spacious well appointed warm spotlessly clean Nothing
the position of the hotel was excellent. Lovely rooms, good service.
Clean room, English speaking receptionist,staff generally polite and helpful No restaurant and only a very limited menu. Wine not served by the bottle with the meal, we were forced to buy it by the glass, very expensive.
The room was spacious and the decoration was stylish and refined; the kettle, tea and coffee were most welcome. My wife and I thoroughly enjoyed a quiet, restful weekend with long walks in the park of the chateau. everything was fine!
Great place, fantatstic location right at the Chateaux
Hotel was generally very clean and staff were very helpful Parking facilities were not 'onsite' and subject to frequent unavailability.
The location is perfect to visit the wonderful castle (it's just across the street) and also to go shopping or eating. It was silent, clean, comfortable, with a nice mini-bar and coffee/tea set. We chose the hotel to stay for one night and continue our trip, but we found it so nice that we decided to stay one more night. The staff was also very kind to allow us to have our bikes in their depots (so we could feel safer by not leaving them attached to our car). There is a public parking just in front, but also there are more parkings all around the area (we had no problems since we stayed during the weekend, but it seems that Tuesdays and Fridays it's forbidden to park because of the street market)
The floor in my room was so cold it literally hurt to stand on it. The front desk staff was at best arrogant. The Wi-Fi was spotty.
The hotel was comfortable, and convenient to walk to dinner. Breakfast was good. Especially liked the organic section. It is possible to expand the variety of fresh fruits and some vegetarian items for breakfast.
Convenient to reach from the motorway and you can park your car in the hotel grounds. Quiet location. Rooms nicely decorated. Swimming pool. Menu choice in the restaurant could have been more extensive and food better prepared.
Big rooms, decent breakfast Extra charge of eur 10 for Internet and eur 20 for the breakfast. Advertised price at booking.com for breakfast of eur 7 is not correct.
The food is excellent, the room is clean and staff are friendly.
Warm swimming pool is very nice to children. Shopping center is very close and convenient to buy something. Enough space of parking lot
Booked on line when I arrived at the hotel there was no record of the booking evn though I ahd a compiter printout of the booking
Location. The staff was very helpful. The room was a bit small, but you are there to see things not sit in a hotel room.
Recently renovated, modern and clean, very good value for money. Offstreet parking for €11. Would recommend.
Simple but effective! Tried to charge us 12 euro each for breakfast but no problem changing to 9.80 when we queried it
The hotel was near the Versailles Chateau, about 7 min walking. The staff was friendly, there is a parking garage and it is near the RER station for Paris. The breakfast was in standard, also the room.
The hotel was clean and the staff were lovely. The rooms were of a high standard, much better than the amount of stars that the hotel has ! The location was a bit hard to find, but was close to the chateau and the train stations. The nearby restaurants were also varied and very good. I would recommend this hotel highly.
location, parking, efficient rooms, breakfast access from garage with luggage. elevator blocked with cars had to use stairs with luggage. not a small issue as we had been traveling for over a month.
the hotel was recently renewed. Room really small, the soap/shower gel never filled in in 5 days...
very small room and bed, medieval
convenient for markets and restaurants
The location of the hotel was very good. The staff at the reception was very nice and helpful. Breakfast facilities were poor. No, it was living up to my expectations.
Spacious room and bed. Crisp and clean linen. Helpful and professional staff. Excellent value. Quiet location.
The room was very clean with excellent bathroom facilities, and the beds very comfortable with quality bed linen. very limited for food on the evening we stayed. But breakfast did make up for that, although a little bit too expensive.
Nice, spacious room. Very noisy party going on downstairs.
Room was a good size and very clean. Bathroom was excellent. Food and service in the restaurant were a real let down.
Better facilities than many in the immediate vicinity, good, value for money,restaurant, friendly helpful staff Poor English language TV!
Excellent loction near to Chateau de Versailles, very friendly and helpful staff, hotel very neat although somewhat impersonal, free wifi. Own covered garage None.
Very expensive as 4 stars hotel,with normal rooms and normal facilities charging for the internet Wi Fi connection is not necessary since they are charging high rates for the rooms,good hotels provids Wi Fi free as a facility,
The whole experience was a great experienceN
The location of this hotel was excellent, just 200m walk from the front door of the Château - there is nothing better. The staff was excellent, helpfully pointing out the lovely square close by that was full of great restaurants. The breakfast was not worth the cost. We should have gone out for breakfast, but as we wanted to beat the crowds we had no easy choice.
Location is perfect, near the Chateau. Interior is very modern, not inviting. Bathrooms need makeover: shower in bath etc. Very small and badly equiped wellness, turkish bath was out of order
I really loved the atmosphere here and the close access to all the special areas in Versailles. They need to work on storage while staying for longer visits. They need draw space and a little bit newer furniture at this price level.
Very close to all facilities in Versailles Inability of the reception staff to properly recognise an Accor A-Club member
Location ideal for visiting the Palais de Versailles. Friendly and efficient staff at reception and conciergerie. Bathroom rather 'cramped'. Some attention to decoration (e.g. peeling paint) needed.
Close to Versailles palace, quite hotel, friendly staff. Renovation overall is needed.
fitness and sauna The restaurant and the breakfast room were closed and we had to wait our turn for the brekfast
Friendly and helful staff, good location (5 minutes from Versailles, and I am sure in summer Golf players enjoy the stay and the swimming pool). it was very calm, children friendly and we had an excellent dinner in the hotel's restaurant (very good quality!)
Staff was very friendly and helpful.
You can walk to the famous all-france-open golf course. Some staffs are not kind. Hard to find the hotel.
Room very comfortable, clean and quiet. Didn't like the staff who were somewhat indifferent to us and other guests. Staff could do with improving on their customer skills.
Helpfull, English speaking staff, excellent facilities, very clean No English tv channels
Golf and tennis courts, swimming pool. Close to Versales and miniature France park. Free wi-fi. Breakfast for extra pay
the staff was very helpfull. The accomodation was ok.
Well located for travellers from Calais to the South of France. Quiet location The pillows were absolutely appalling - like light marshmallow - and that made it impossible to get a good night's sleep. The restaurant and bar personnel had the classic Parisian indifference to good service, which should have been trained out of them.
Room service dinner ordered 9pm took 1h40 to arrive. As some consolation, they removed any charge for this without question.
Quiet and accessible
With the smoking ban now extended to France the opening onto the hotel grounds was a boon. In the bathroom the shower head was fitted about 2 metres off the bath floor. Ok for people of restricted growth but not very appropriate for average height people.
Close to Versaille and Paris
Reasonable proximity to Versailles Small room for 3 people
Good Value for money, close to supermarket
The room and bath were clean and in nice condition. The hotel has free wireless internet, which we find very useful. We arrived at the hotel about 17:00, on July 13th. The door was locked, and there was no one at the reception desk. A page on the door showed our name, as a new arrival, and indicated the room number where we would be staying, but we could not enter through the locked door. A message said to call the hotel phone number, but we had no phone to call from. Another hotel guest eventually let us in, and told us the combination to the electronic lock on the hotel door. Our key was in the door to our room. The next morning, a receptionist was at the hotel desk.
Convenient for visiting Paris and Versailles Although it was relatively out of the way, it was not quiet during the night as it's in the middle of an industrial estate. Also a coach party arrived around 11:30pm and the coach sat with its engine running for about 20minutes. The shower didn't work as the pipe was full of holes.
Hotel very clean and quiet. Hotel staff nice
very quiet hotel in the country near von Versailles or Paris with the high way
Clean and good after hours service. The toilet extraction fan does not seem to work very well.
Location is amazing. Right across street from Paris train and Starbucks next door!! Bathroom needs a little more work (cleanliness).
Great location. Within minutes of the chateau. Very small room even in EUROPEAN standards.
Personal was nice The hot water did not work the first night. After that it worked
rooms are big, quiet area it was a little cold in the room, but nothing could be done with the heating system
We stayed here because the Novotel at Versailles was full. If you have a car and a satnav this is a great spot to be based to see Versailles and Paris. The hotel is in a village surrounded by fields. Versailles is 15 / 20 mins drive - park in front of the palace in the huge car park.Paris (Trocadero / Eiffel Tower car parks) is 25 / 30 mins drive. Without a car, this hotel is probably too far out. Room big and comfortable. Helpful staff. Good breakfast.
Large free parking lot available, clean room Not really friendly staff, bad smell in the corridors, french style bathrooms, few TV chains
The food was pretty good and plenty to do with the kids.
Lots to do for children Room price was good, Restaurant and Bar were over-priced
Garden and swimming pool were excellent for the kids. Very child-friendly atmosphere: playing corner, special kid-menus, etc. Room was extremely warm (no airconditioning).
that the hotel cleaning staff were always smiling and helpful and that even with a full day of conferences they and the front desk and the kitchens did not forget us simple visitors
Nice clean room. Staff polite but very busy/understaffed so was difficult to get served in the bar
Reasonably close to Versailles (15-20 mins drive), very good value for money for a Novotel. Although it's close to a busy road it was surprisingly quiet. Not many dining alternatives if you're not prepared to drive; no luggage storage facilities (we wanted to leave our bikes somewhere secure and ended up bringing them into our room overnight!)